Toyota of Naperville

I decided convenience of dealership and experience with dealership was more important than negotiating a few more hundred dollars on price. I did have a lower quote from Thomas Toyota in Joliet. As a fur dealership was more important than negotiating a few more hundred dollars on price. I did have a lower quote from Thomas Toyota in Joliet. As a further note, I was disappointed that I didn't get a printed copy of the 24 month free maintenance agreement including the phone number to call if I needed towing. My salesman, Brian Davis, was really great to work with. More

Enjoyed this buying process from first arriving and meeting our salesman, to leaving with my car. Pleasure to do business with you! Sure to be a return customer :) meeting our salesman, to leaving with my car. Pleasure to do business with you! Sure to be a return customer :) More

I wouldn't have came back to Toyota of Naperville if it weren't for Jacob Basathia. His work is GREAT! I love my new car and Jacob helped me a lot with what I was looking for. He is the best employee at To weren't for Jacob Basathia. His work is GREAT! I love my new car and Jacob helped me a lot with what I was looking for. He is the best employee at Toyota of Naperville. He was so kind and helpful with what I needed. I know now that whenever I need a new car I will be asking for him at Toyota of Naperville! More

Russ Harris was the reason i walked out of the dealership that night with a brand new corolla.His calm approach to working a deal was exactly how i expect a salesman to act. Two years prior i tried to buy that night with a brand new corolla.His calm approach to working a deal was exactly how i expect a salesman to act. Two years prior i tried to buy two toyotas but the deal broke down when i was given a unbelievably horrible price for my suv. It was not even half of kelley bluebook priced and the suv was in great condition and i would of settled for good condition price. Funny thing was this time i avoided Nino McMorris and i truly had a great experience thanks to Russ. Didnt see the sense to squeeze me over a trade in when i was walking out with a highlander and a camry that day. More

Chris was really helpful, we loved the service and his friendliness. He showed a great knowledge of all the car features when we went for the test drive. We recommend Chris and the dealership any time. friendliness. He showed a great knowledge of all the car features when we went for the test drive. We recommend Chris and the dealership any time. More

I have now bought two Toyota cars from Dave in the last year spending over 75,000. With this last transaction (2012 Avalon Ltd), he continued to stay in contact with me for over 9 months. I continued to t year spending over 75,000. With this last transaction (2012 Avalon Ltd), he continued to stay in contact with me for over 9 months. I continued to tell him if you find the right car at the right price I will buy. He focused on key phone calls, updates over this period of time without over selling any car or opportunity. He is an experienced sales person that takes the time to understand the needs of the buyer and tries to fit them perfectly. Great job Dave!! More

I purchased a 2012 Avalon Limited from Larry. He is knowlegeable about the Toyota products and was patient through out the whole process from beginning to end. I was also impressed when he returned my knowlegeable about the Toyota products and was patient through out the whole process from beginning to end. I was also impressed when he returned my calls about questions I had. Larry definately has the personality and character to be a succesful salesperson. He is an asset to Toyota of Naperville. Thanks Larry! More

Everybody there was very friendly and welcoming. Alain was patient with me while driving the vehicle and he was very friendly and funny. I'd recommend him :) was patient with me while driving the vehicle and he was very friendly and funny. I'd recommend him :) More

My wife and I recently had reason to travel out-of-State to Illinois (we're from Wisconsin) to purchase a Toyota Sienna in the trim/year/mileage we desired. Before I get into the experience, I'll offer som to Illinois (we're from Wisconsin) to purchase a Toyota Sienna in the trim/year/mileage we desired. Before I get into the experience, I'll offer some context to my thinking... One of the most notable things about car-buying these days is that the buyer knows so much that it borders on analysis-paralysis in terms of making decisions. This situation is exacerbated by any visible chink in the knowledge armor of a car salesperson. It can cause hurt the process both on the buy and sell side. But the other effect of this knowledge is when it isn't acknowledged -- when the dealer thinks you're a moron and treats you as such. It is, I think, a primary reason for many people truly hating the car-buying experience. And it doesn't have to be that way. For example, you could buy a car from Leo Lopez at Toyota of Naperville. We did. It was clear from the start that what we were doing is partnering, and not just in the silly, overused business-buzz-word sense. I've been in business for nearly two-decades myself, and it always bothered me that World Class Business attributes seem to end at the entryway of car dealerships...that the "car salesman" is given the free pass to be, frankly, full of malarkey. I think that up and to my dealings with Leo I had resigned myself to car-buying being something akin to a very expensive DMV experience. I won't say it's fun to buy a car. Personally, short of giving me a car for free the whole concept of paying so much for something that has so little staying power is, in a word, insulting to consumer-intelligence. But the process doesn't have to be painful, stressful, or make you feel like a moron. I felt very comfortable and confident with Leo, and you will too. This guy gets it done, and so do the support pro's in their Finance department. I strongly endorse the business itself too, as somebody has to hire the talent and put it on the playing field. Well done. By far the best team in this industry that I've encountered. Thank you, Michael More

This is the 4th car our family has bought from Toyota of Naperville. We have sent in friends who also bought cars from this dealership. We are extremely satisified with everyone-- from the salesmen to the Naperville. We have sent in friends who also bought cars from this dealership. We are extremely satisified with everyone-- from the salesmen to the mechanics. Our salesman, Chris Davis, could not have been better!!!!! Thank you , Toyota of Naperville! More