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Toyota of Naperville

Naperville, IL

4.9
8,427 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,427 reviews

October 07, 2010

Everyone at the dealership was friendly and respectful. From our initial contact through purchase, we couldn't have asked for a better experience. Our sales person, Jacob, was personable, understanding, p More

by maddkari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia, Omer Aslam, Anita Landing, Chris Strozyk, Eren Gonzalez and Jeremy Mayoral, Jacob Basathia, Eren Gonzalez
September 02, 2010

It took almost two hours for an oil change! After an hour, I asked when it would be finished. I was told soon. I will admit I got a little snippy because I was tired and hungry after working a full da More

by jjanickiwhite
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alap Thanker
July 10, 2010

I walked into this dealership decided on a car (blue camry). Drove it around for a while, decided on a price, etc. Then my Dad and I happened to walk by an Avalon, and after a small discussion between o More

by mamir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omer Aslam
June 28, 2010

Omer was fantastic!! He took all the time we needed to show us every detail of the Prius. We never felt rushed or pressured to buy a car. We are still in the process of seaching cars but we will deffinat More

by Mhurlbut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omer Aslam
June 28, 2010

Great customer experience! Omer did a thorough job explaining the technical features of the vehicle. He was able to address all of my questions accurately and quickly. The quoting process was honest More

by Hybridshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omer, Shabbir
June 04, 2010

Just another big city big dealership trying to rip off the public for sticker price. We heard the nonsense phrase, "What would you like to accomplish today, to make your visit productive." What did the More

by Burned Batavian
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dana, and Mgr. Ulysses
May 16, 2010

said van was new and i would get the $1500 dollar rebate and 2 year service agreement. Then after we sighed the contract and went into finance we were told van was titled to the dealer and would be conside More

by darrenosborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
manny
January 19, 2010

After a positively awful experience at Toyota Elmhurst, my car was taken to Toyota of Naperville after experiencing a catastrophic mechanical failure (i.e., clutch and transmission needed to be replaced). More

by Dre1045
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris & Robin
November 20, 2009

I have never been to a nicer, friendlier, or more caring service department in my life. In other service departments you have to wait just to be acknowledged- here you get a greeting as your getting out of More

by jschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Arquines
November 13, 2009

One of the most pleasant buying experiences ever. Picked out a Camry Hybrid. Salesman was very knowledgeable and patient. Loved the car the salesman showed me, but wanted in a different color. Figuring it w More

by pinheadiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, Tod Craft
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