Toyota of Naperville

Buying a new car or used car is extremely terrifying for our family. The huge expense, the lack of knowledge and the feeling of being taken advantage of are looming with a car purchase. We do know Dave Zidl our family. The huge expense, the lack of knowledge and the feeling of being taken advantage of are looming with a car purchase. We do know Dave Zidlicky as a casual friend and thought he might be a good resource at the Toyota dealership in Naperville. As it turned out he was extremely attentive,thorough,professional,and very knowledgeable about the products he sells. He helped us stay within our budget and was very accommodating to our busy schedules. Dave even came in on his day off. The other two Daves were also very pleasant and easy to work with. We will use this dealership again. We trust Dave and that has lead to great satisfaction. This car buying trip was not terrifying at all. It was pleasant. More

We had an exceptional experience with buying a new car from Toyota of Naperville, a task that often is laden with dread and trepidation. The experience was made much more palatable through the efficient from Toyota of Naperville, a task that often is laden with dread and trepidation. The experience was made much more palatable through the efficient and friendly work or our sales representative, Dave Zidlicky. His professional approach to finding out what our requirements were, and then exceeding them is to be commended. He took the time and patience to walk us through a difficult decision, taking us for several test drives, reviewing multiple options, working through pricing alternatives within our budget and thoroughly explaining all the important features on our new vehicle. We could not be more pleased with the purchase of our new 2011 Venza and thank Dave for his customer centered approach to serving our needs. Thanks Dave! More

I found this dealership to the most friendly and proficient in my 40+ years of auto buying. It is a plesaure to do business with them. Leo Lopez was and still is very helpful to my wife and I. I had proficient in my 40+ years of auto buying. It is a plesaure to do business with them. Leo Lopez was and still is very helpful to my wife and I. I had to have some service today. It could not have been handle better...For that I thank the friendly helpful folks at Dan Wolf Toyota. Sincerly, K.J. Fights More

Our overall experience with Toyota of Naperville was OUTSTANDING!! The sales staff were very friendly, personable, knowledgeable and informative from the moment we walked in. They were able to answered OUTSTANDING!! The sales staff were very friendly, personable, knowledgeable and informative from the moment we walked in. They were able to answered all of our questions and concerns. From the very beginning of the inquiring of a purchase of a car, Eric Htun completely exceeded our expectations. (GREAT JOB Eric :) Eric worked hard at listening to our requests on the type of car we wanted to the expected payments we asked for. He made it all happen. From the time when we walked on to the lot to the driving off in our NEW 4Runner, We can honestly say that this is by far the 2nd best car buying experience we've ever had. We also bought a 2001 Camry from this dealership 10 years ago and still have this car, it still runs great and we love it!!! When we have taken it in for service I have never had an issue with anything or anyone. The staff is always very friendly and professional. Our new vehicle the 4Runner just has an overall feel of quality. Great power, comfort and refinement all around. We had a Nissan Pathfinder that gave us lots of problems and many recalls. However, I would like to say that this 4runner blows it out of the water. Seats are positioned just right and very comfortable as well. Toyota did a great job on this model!! Thanks Again Eric and the Toyota staff!!! Martin and Gracie More

It was a great experience. Our sales representative was very informative and very detail oriented. He made our decision a lot easier. He took us on a test drive explained how the car worked and how good i very informative and very detail oriented. He made our decision a lot easier. He took us on a test drive explained how the car worked and how good it handled. I would recommend him to all that I know that are interested in purchasing a car. More

We were greeted by Manny Floyd and Jacob Basathia upon our arrival at the Toyota Naperville Dealership. They were both very professional. They asked us what type of vehicle we were interested in. We me our arrival at the Toyota Naperville Dealership. They were both very professional. They asked us what type of vehicle we were interested in. We mentioned the Toyota Highlander Hybrid which we saw on the lot on Sunday. Jacob took us on a test drive and went over all the features of the SUV. Manny and Jacob explained the benefits of the Hybrid. After driving the SUV and going through the features, we decided this was the SUV for us. They were not pushy...they were sincere with us and wanted to be sure this was a vehicle that would fit our needs. The buying process was very smooth. We had a budget to stay within which we feel Jacob and Manny both worked the deal for us to achieve our goal. They made the whole buying process very pleasant for us. We feel Toyota's vehicles are top of the line with technology with a solid reputation. We are very happy with our new Highlander Hybrid. We also have a Toyota RAV4 which we are very happy with. More

I was recently in to purchase my leased Scion and had the pleasure of receiving wonderful customer service. Mary Ann, Dan, and Suha made the process go by as easily and quickly as possible. They were very at pleasure of receiving wonderful customer service. Mary Ann, Dan, and Suha made the process go by as easily and quickly as possible. They were very attentive and informative in helping me make the right decisions. Also, I did not feel rushed at all. They were super friendly and I walked out feeling confident in my new purchase! Thank you so much guys! ~Caroline Machado More

I've been servicing my 2005 Scion xB at Toyota Naperville for a couple of years, and the service dept. is always very friendly, helpful and no hassle. While my car was being serviced, I got to talking wit for a couple of years, and the service dept. is always very friendly, helpful and no hassle. While my car was being serviced, I got to talking with Tod about the possibility of purchasing a new xB. I got to take a test drive on their VERY cool test track. Even though I wasn't ready to buy, I will definitely be buying from Toyota Naperville when I do. Their new facilities are amazing, the staff is great and I always feel comfortable when I'm there. Once I called to ask the service dept. a question about my current vehicle, and not only were they helpful, but they talked to me like a friend. Just like I feel comfortable enough with Tod to be honest and straightforward with me when I am ready to purchase my new Scion or Toyota. Thanks Toyota Naperville, keep up the great work! More

When faced with the task of buying a replacement vehicle foe my father who lived several states away, I thought to narrow the car choices and to contact dealers in his local area. My sister and I wanted to foe my father who lived several states away, I thought to narrow the car choices and to contact dealers in his local area. My sister and I wanted to surprise him with reliable wheels that would boast our love and concern, while answering reliability and style. I was able to narrow the search to three possibilities: the Mercedes E class and the Toyota Camry or Avalon. And yes price was a factor but call it guilt or love, we were most concerned about safety and performance. In my father's town i found a few Toyota choices but I was terribly confused about the features and pricing between Avalon and Camry. To solve this I called Dave Zidlicky, the sales representative who had helped me make an excellent choice for my firstborn son. That had been a Camry from Toyota of Naperville. I got Dave on the phone to ask if I could work my deal with him and have the car delivered to a remote location. Dave was terrific: he welcomed my query and explained the differences between the two Toyota options. He also shared with me that he had the perfect car in inventory. He felt the AVALON, the warranty options, the price, etc. properly answered my wish list. Leaving work early that day, I was certain I had solved the 'dad needs a new car issue' and I made my way to the dealership, where I was welcomed with a friendly smile to view what would become a dream for my father. Dave had the car ready for my viewing and carefully went over the details of the 2011 Acvalon that was soon to be my choice. We went for a test drive, which was more like an educational field trip and talked over the options available to me. You see the car had everything I had hoped except for leather seats. By this time Dave was committed to delivering the perfect product to my dad and he came up with the perfect solution. When we arrived back at the dealership he engaged the department that would have the cloth seats replaced with leather and what ease and comfort I felt with Dave at the helm. The car was delivered at the end of the week and is now parked in my father's driveway. In terms of price, product, service, and ease of transacting Dave Zidlicky and the team that supported his stellar performance have made a family of folk extremely happy. Even more, he has made me appreciate what great salesmanship can accomplishment. Dave had the opportunity to speak with my father after I made the drive to Alabama...David he smiled without reserve after speaking with you as he passed the phone back to me. What a great experience for all of us. Thank you. More

the service was great very friendly and willing to work out a deal!!! we bought a car from here last year and just bought a second car, very nice service and our overall expericence was great the car buyin out a deal!!! we bought a car from here last year and just bought a second car, very nice service and our overall expericence was great the car buying process is not the funnest but with such good service it wasnt bad! More