Toyota of Naperville

Buying my Scion XD was the least painful purchasing experience I have had in years...and I am not just talking about VEHICLE purchases! Everyone was friendly and helpful, but I dd not feel I was being experience I have had in years...and I am not just talking about VEHICLE purchases! Everyone was friendly and helpful, but I dd not feel I was being hovered over. All questions were answered. Dwight asked about ME. The purchase was easy and they were honest with respect to my trade in. I am satisfied with my new card, the disposition of my old car, the service I received (and expect to receive in the future), and the experience was pleasant. I actually enjoyed it. Am I nuts? Or are they just THAT GOOD? More

I want to take this opportunity to thank Mr. David Zidlicky for all his help during my purchase of a 2011 Toyota Camry, and explain why I would rate him the highest in all areas, 1) professionalis Zidlicky for all his help during my purchase of a 2011 Toyota Camry, and explain why I would rate him the highest in all areas, 1) professionalism - from greeting to test drive, David was very professional and thorough in going through all details. 2) accommodating - unlike most salespersons I have met at other places, David listens more and work arond my needs rather than keep going with the standard sales pitch. 3) friendliness - David is very friendly, and leaves the impression that you can count on him. Glad I went to Toyota Naperville, and I am lucky to have worked with David. I will definitely go back there for my future auto needs, and recommend my friends to this place, and look for David. Happy holiday! Jordan More

I worked with Chris Davis at Toyota of Naperville. Chris did everything right. He was friendly, personable, helpful, and he honored all agreements I made regarding the new Toyota vehicle (to get the color I did everything right. He was friendly, personable, helpful, and he honored all agreements I made regarding the new Toyota vehicle (to get the color I wanted, Chris did some extra leg work to get the automobile with the features and color I wanted from another dealership). All-in-all, a good experience and a ease to work with. Toyota of Naperville (Chris Davis) coupled with the partnership with the Costco Auto Program made for a stress-free, pleasant, and quick experience. More

I went looking for a new car, and Mike Beck was great. He showed the styles of the cars on the budget I was looking for. He also taught me how to use the emergency parking brake, was very patience and set up showed the styles of the cars on the budget I was looking for. He also taught me how to use the emergency parking brake, was very patience and set up the blue tooth for me too in my new car. That was very nice of him. Before I left with my new car, he did a quick review of all the equipment that the car comes with, the radio and how to record favorite stations, the blue tooth as I mentioned earlier, the parking brake, and the list goes on and on. He also showed where is the Service station. I thought this dealer is very nice, the price is good too. and I love the fact that they offer courtesy rentals when your car has to be in for few days, so I don't need to keep bothering my friends for rides. I recommend this dealer. More

Sale was professionally handled from start to finish. No hidden charges or run around. The whole process was sinple and went smoothly. Salesman was committed to making me happy whether I bought or did not hidden charges or run around. The whole process was sinple and went smoothly. Salesman was committed to making me happy whether I bought or did not buy a car. More

Salesman, Damian m. Kozak was great and very helpful, i was hoping more on the trade in but they moved numbers and it worked out great. it wasn't hard to decline upgrades like the 3m molding when i purchas was hoping more on the trade in but they moved numbers and it worked out great. it wasn't hard to decline upgrades like the 3m molding when i purchased and the financing was simple since i printed out rates from chase and bank of america which helps me get the best rate. would really only buy from here only because i know they will work with the price, some of their used vehicles are overpriced, like a 66k mile rav4 for $18k is horrid but they'll work with your trade and help you so its always worth a shot to try toyota of naperville. More

Since the first moment the sales team tried efficiently to meet my expectations, answering my questions and concerns. Chris was very friendly and treated us as a family. I feel like being at home or even b to meet my expectations, answering my questions and concerns. Chris was very friendly and treated us as a family. I feel like being at home or even better because they have an amazing and very comfortable place. I left the place very satisfied and driving my new car. More

I was greeted immediately by Justin who asked a few simple questions and was able to narrow their vast selection down to a few choices that fit my needs and my budget. The facility itself is remarkabl simple questions and was able to narrow their vast selection down to a few choices that fit my needs and my budget. The facility itself is remarkable in size and state-of-the-art amenities. With the great service, great selection and great prices (seriously, everything was great), it's no wonder they're the number one Toyota dealer in the state. I would recommend Toyota of Naperville to anyone and when It comes time for me to buy a new car, I'm definitely coming back. More

I found this dealership to be less than credible. I was upfront and clear I was interested in purchasing a new car for the full amount by check, with no financing. In our price negotiation, the salesman i upfront and clear I was interested in purchasing a new car for the full amount by check, with no financing. In our price negotiation, the salesman included a rebate to reduce the overall price. The salesman, sales manager, and I agreed on a final price. When it came time to complete the purchase, another sales manager informed that in order to get the rebate, I had to take financing. The original salesperson and sales manager left for the day and could not be found. The second sales manager was pressuring me into something that was outside of the original sales agreement. At that moment I walked out and I never intend to visit this dealership again. I purchased a new Toyota from a different dealership which I found to be more honest and ethical. Be very wary when or if you shop at Naperville Toyota. More

We have bought the last 3 suv's from this dealship and have had the best service! Dave was very friendly and very helpful. Pete has always took great care of us when we come for service. Robin from ser have had the best service! Dave was very friendly and very helpful. Pete has always took great care of us when we come for service. Robin from service is also very friendly and helpful! I would reccomend this dealship to anyone. It is very clean has the best waiting area and really like the computers!! More