Toyota of Naperville

Not only was my salesperson wonderful to work with, I felt his manager was great also. Not pushy and demanding as other dealerships - very respectful of everyone there. felt his manager was great also. Not pushy and demanding as other dealerships - very respectful of everyone there. More

The sales are nice, professional. Details about the car was described. The process of other steps are reasonably fast. Overall, this is a good dealership to deal with. was described. The process of other steps are reasonably fast. Overall, this is a good dealership to deal with. More

On Thursday October 6, 2011, I went to Toyota of Naperville to trade in my 2006 Toyota Highlander for a new 2011 Toyota 4runner (SUV). Salesperson Mr. Kris Kosinski greeted and politely asked what Naperville to trade in my 2006 Toyota Highlander for a new 2011 Toyota 4runner (SUV). Salesperson Mr. Kris Kosinski greeted and politely asked what I was interested in. I told him that I was looking for 2011 4runner. He showed me a few SUVs with different options and all what he had on the floor. But the ones he had in his inventory did not fit my requirements and was out of my budget range. Kris worked with his other Managers and informed me that they will get the SUV which I was looking for. On Monday October 10, 2011 I received a call from Mr. Kris Kosinski who informed me that the SUV is in and I can come for a test drive. I thank Mr. Kris Kosinski (Sales Rep) Mr. Omer Aslam (Business Manager) and Mr. A.J Reilly (Business Finance) who took good care of me and helped me to finalize the deal. At Toyota of Naperville, the managers, employees and service department crew are very friendly and highly professional. ALL employees are well educated about their products and they go an extra mile in helping their customers. I am satisfied with their performance and high level of customer service. More

I recently purchased a Toyota RAV-4 from this dealership. I love it just as much as when I bought it, if not more! All 3 of my kids are able to fit comfortably in the back seat, a concern I had when I was lo I love it just as much as when I bought it, if not more! All 3 of my kids are able to fit comfortably in the back seat, a concern I had when I was looking at the car. Each one has their car seat and are able to get safely buckled in. A few weeks ago, I brought the car in for a 5000 mile check up and the service department was as nice and informative as the sales team! A great big thank you to Naperville Toyota! More

Just bought a new Yaris 2012 LE from Toyota of Naperville. I had a most pleasant experience. My salesperson, Karina Garcia, was professional, efficient, helpful, and friendly. She was attentive an Naperville. I had a most pleasant experience. My salesperson, Karina Garcia, was professional, efficient, helpful, and friendly. She was attentive and never pushy. Overall I feel she maintained a good balance between my interests and the interests of the dealership, which I greatly appreciated. I would definitely refer to her for my future needs and purchases. More

I worked with Krzysztof multiple times since, we bought multiple cars from him. He is very knowledgeble about the product, very easygoing and great to work with. I recommend the dealership and Krzysztof multiple cars from him. He is very knowledgeble about the product, very easygoing and great to work with. I recommend the dealership and Krzysztof to many of my friends. My car is great and I am happy that I am getting the support that I am getting from the dealership. More

Outstanding service. Justin treated me with respect and listen to my needs. Dwight had paper work done in no time at all. Overall an outstanding experience. Thanks again for your service. NCC Robert L listen to my needs. Dwight had paper work done in no time at all. Overall an outstanding experience. Thanks again for your service. NCC Robert L McCall,USN,retired More

It was overall a pleasant experience we had with Toyota of Naperville, especially the way Russ Harris took care of us and on his quality of work. of Naperville, especially the way Russ Harris took care of us and on his quality of work. More

I CONTACTED THIS DEALERSHIP IN THE HOPES OF FINDING A PRIUS FOUR. I WAS CONNECTED TO BILL LUTZ WHO WAS EXTREMELY HELPFUL AND KEPT IN TOUCH WITH ME FOR SEVERAL WEEKS WHILE SEARCHING FOR ONE. ON SATURDAY PRIUS FOUR. I WAS CONNECTED TO BILL LUTZ WHO WAS EXTREMELY HELPFUL AND KEPT IN TOUCH WITH ME FOR SEVERAL WEEKS WHILE SEARCHING FOR ONE. ON SATURDAY OCTOBER 15TH 2011 WE DROVE FROM ALPHA ILLINOIS TO NAPERVILLE TO PICK OUR CAR UP. BILL HAD EVERYTHING READY, WE TOOK IT FOR A TEST DRIVE, AND HE EXPLAINED ALL OF OUR MANY QUESTIONS. THE ONLY DISAPPOINTMENT WE HAD WAS WHEN WE TALKED WITH A.J. REILLY ABOUT FINANCING. HE EXPLAINED THE OPTIONS WE HAD AND WAS VERY PLEASANT UNTIL WE DECIDED TO JUST PAY THE FULL AMOUNT OURSELVES AND NOT TAKE THE EXTENDED WARRANTY. HIS DEMEANOR ABRUPTLY CHANGED AND WE FELT VERY UNCOMFORTABLE. WE SIGNED THE NECESSARY PAPERS. MR LUTZ HAD OUR CAR READY,PLATES ON AND A FULL TANK OF GAS. I WOULD LIKE TO COMMEND THE DETAILING TEAM, THE CAR WAS GLEAMING! 0VERALL OUR EXPERIENCE WAS GOOD. WE MET MANY DEDICATED EMPLOYEES WHO MADE US FEEL VERY WELCOME WITH THE EXCEPTION OF MR. A.J REILLY. More

We worked with Dave over a period of about 6 months. He was very knowledgeable, helping us choose between the Rav4 and the Highlander to get the vehicle that best suited our needs. Throughout the process was very knowledgeable, helping us choose between the Rav4 and the Highlander to get the vehicle that best suited our needs. Throughout the process he was attentive but not overbearing. Dave's good humor and attention to our needs ultimately proved to be very important in choosing which dealership we wanted to do business with (we also looked at the St. Charles and Lombard dealerships). We felt that Dave maintained a fair balance between representing our interests and those of Toyota of Naperville. We signed for our Highlander on Thursday, they located the particular car we wanted in Milwaukee, got it here, did the final prep and we were able to take delivery on Friday -- a good example of the top notch service we have come to expect. Thank you. More