Toyota of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,431 reviews
We recently purchased 2007 Toyota Matrix from Toyota of Naperville. We had a great experience from beginning to end. Our sales person, Kareen Thomas was very helpful and personable and made purchasing ou Naperville. We had a great experience from beginning to end. Our sales person, Kareen Thomas was very helpful and personable and made purchasing our first used vehicle very pleasant. We would definately, recommend Kareem and Toyota of Naperville to anyone. More
We just completed our second purchase at Toyota of Naperville. Our family met with David Zisk on three occasions to discuss and test drive the 2011 Sienna. He was quite helpful answering questions abo Naperville. Our family met with David Zisk on three occasions to discuss and test drive the 2011 Sienna. He was quite helpful answering questions about the Sienna performance, styling, features, benefits, warranty and dealership perks. Once I was ready to make the purchase, Dave Zidlickly took over on a day off for D. Zisk. I came prepared with data to negotiate and Dave did a great job navigating through the process. I feel we reached a fair deal and the family loves the Sienna! Thank you David and Dave! More
As soon as I entered the dealership I was greeted by Bill Lutz. He showed me exactly what I asked for and answered all my questions. We were able to quickly agree on a price and terms of a sale. Then I was h Lutz. He showed me exactly what I asked for and answered all my questions. We were able to quickly agree on a price and terms of a sale. Then I was handed over to Dwight who got me a great rate for financing my car. The entire time I was at Naperville Toyota I felt like I was among friends. This was by far the most enjoyable experience I've ever had buying a used car. Even after I had purchased the car the level of service from Bill and Dwight did not drop. I recommend Toyota of Naperville to anyone looking for a new or used car. More
We had worked with Kevin in the service department in the past and asked him who he would recommend to work with to puchase a new vehicle. He recommended Dan Gulley and we were glad he did. Dan was very kn past and asked him who he would recommend to work with to puchase a new vehicle. He recommended Dan Gulley and we were glad he did. Dan was very knowledgeable about new vehicles. We thought we wanted a new 4Runner but he suggested that we also test drive a Highlander and Sequoia so that we were sure we were really buying the best vehicle for our needs. We decided on the 4Runner and he was able to quickly locate the vehichle in the area with the interior and exterior colors we wanted. When we showed up for the delivery we knew that we wanted some additional items added (remote starter, paint and interior protector and 3M film for the front end) so Dan introduced us to Eren and David to get a good price. AJ was the person that completed the paperwork and arranged the financing. He also suggested additional coverage we might like to purchase. He was also very knowledgeable and did not pressure us. All in all it was a great experience and would recommend this dealer. More
I would highly recommend Dave. Dave was the most honest, hard working salesman I have ever met in the car industry and I would recommend Dave to all my friends and family. It is very hard to find someone th hard working salesman I have ever met in the car industry and I would recommend Dave to all my friends and family. It is very hard to find someone that understands the needs of a buyer from price point to quality of the car needed. I did not feel rushed or pushed as I looked for a car for my daughter. Dave fought for the best price and value for my daughter. I will definitely come back to your dealership for my next purchase and see Dave. Great job Dave! Wayne Herr More
My husband Jimmy and I want to thanks Will Perez for his outstanding customer service and understanding. We recently went looking for used cars and experienced a horror story at another dealership. My husba outstanding customer service and understanding. We recently went looking for used cars and experienced a horror story at another dealership. My husband and I were sold cars that should not of been out on the street. When my husband went to Toyota of Naperville, he was welcomed by Will who listened to my husbands horror story without interuption and proceeded to help him find some used cars. When I arrived Will meet me outside, indicated he had heard our story and assure me he was going to take care of us with honesty. Jimmy and I are both honest middle class people who have had a very rough time with the economy, loss of work and of course Jimmy's cancer. Will Perez along with Bryan Lieser and Dwight Nash were above excellent! I truly had a joyful tear in my eye and definitely will return to this dealership. Thank you, Carolyn More
I am very satisfied with price and financing that this toyota dealer had.I also liked how they explained everything after the sale. and that they cleaned the car. toyota dealer had.I also liked how they explained everything after the sale. and that they cleaned the car. More
My fiancee and I each bought a car this week from Dave and Justin. We received great service and of course a great price. We both have owned Toyota/Lexus in the past and have been very satisfied with ou and Justin. We received great service and of course a great price. We both have owned Toyota/Lexus in the past and have been very satisfied with our previous 3 cars. Dave and Justin were helpful, responsive, professional and straight-forward. It is obvious that they are experienced. We visited other dealerships and they did not compare to Toyota of Naperville's level of professionalism. My previous car was a Lexus and I felt like I was at the Lexus' dealership. I look forward to a long relationship with Toyota of Naperville. Best Regards, Michele L. Young More
Here is my review. We purchased a Camry 4/d LE: We were treated very well and have a lot of confidence that we received a very good deal and that we bought a great car. The only one issue is the time expe treated very well and have a lot of confidence that we received a very good deal and that we bought a great car. The only one issue is the time expended trying to sell us add ons such as rust proofing. But I guess every dealership does that and at your dealership the employees in charge of those sales were very polite and understanding when I said no thanks. Mr. Zidlicky is a great informative sales person and an asset to your Dealership. He patiently tried to coordinate the blue tooth technology prior to my leaving after purchase, which I later learned was a problem with my cell telephone. Also thanks for the plant, that is a nice touch. More
Jacob Basathia is a very friendly individual, appears to have lot of overall experience. He answered each and every question I had, very professionally in a polite manner. The quality of work is more admira have lot of overall experience. He answered each and every question I had, very professionally in a polite manner. The quality of work is more admirable. As far as customer service is concerned, it’s perfect; cannot complaint. Took my concern very seriously and tried to clear each of my doubt up to my satisfaction. I didn't receive a very good deal for the pricing of my vehicle, but its okay. During the whole conversation process, Jacob is a nice person to deal with. I would recommend Jacob Basathia and the dealership to my relatives and friends. More