Toyota of Naperville

I have been a customer of this dealership for 20 years. Their care and integrity are why I keep going back. With the purchase of my new car, I really appreciated that they were helpful without being pushy. Their care and integrity are why I keep going back. With the purchase of my new car, I really appreciated that they were helpful without being pushy. More

We had a great experience at the Toyota of Naperville. Jacob Basathia was very helpful in finding us a SUV for our family. He answered all of our questions and made it very easy for us to buy a new car. Jacob Basathia was very helpful in finding us a SUV for our family. He answered all of our questions and made it very easy for us to buy a new car. He was very positive with great customer service skills and we would highly recommend Jacob for anyone that would like to buy any vehicle. After the car came in he took the time to explain all of the car's features. He made the process very easy and we are very excited about our new purchase! More

We recently completed our 2nd new vehicle purchase from Toyota of Naperville. We worked with Alain Vilma, he listened to all our needs and answered all questions we had. We felt like he cared about helpi Toyota of Naperville. We worked with Alain Vilma, he listened to all our needs and answered all questions we had. We felt like he cared about helping us get the exact vehicle we wanted with all the options and was considerate with the amount we wanted to spend and did not push us to spend more than we had budgeted for. We would highly recommend Alain to our family and friends he is very knowledgeable and friendly. On the day we picked up our new Rav4 Alain took the time to set up the Bluetooth and went over all the features to make sure we understood how they worked. He also followed up after our purchase to make sure we were happy. We are very satisfied with cleanliness of the Dealership and thrilled that there is a kid’s area. Overall we are very pleased. Thanks Alain! More

Justin Buck was great, careful not to sell us something we didn't want. He was the most informed salesman we've ever had anywhere. we didn't want. He was the most informed salesman we've ever had anywhere. More

I recommend Jacob Basathia because of his Customer I recommend Jacob Basathia because of his Customer Service. When we first came in, he asked us what car we were looking for, and then took us to I recommend Jacob Basathia because of his Customer Service. When we first came in, he asked us what car we were looking for, and then took us to all the colors of that same car and model. Whenever we had a question he found a way to find a good way to answer it. Also, his Quality of Work is very positive. We looked inside the car, he did all the paper work only leaving us a little, and finaly, he did not mess up anything --- nothing! He is very respectful and talked very kindly with respect. He found out the perfect price that we wanted on our new car. He did not argue on the price we wanted (he only reasoned why the price was not so great.) Our overall experience was very fun filling and filled with excitement. Without Jacob, we might not have found the perfect Toyota car! More

They did a great job on helping us purchase a new car. They did a great job on helping us purchase a new car. They answered all of our questions and if they did not have an answer they went to find the They did a great job on helping us purchase a new car. They answered all of our questions and if they did not have an answer they went to find the answer. Dave has already called us at home to see if we had any questions or were completely satisfied More

Dave did a great job helping me find the car that was available. I would highly recommend this dealer to a friend or family member. Great service too. available. I would highly recommend this dealer to a friend or family member. Great service too. More

After 10 yrs, our existing car gave out on us and we needed to purchase a new vehicle. We just couldn't believe the timing of this new expense plus the idea of beginning a search for a dependable, affo needed to purchase a new vehicle. We just couldn't believe the timing of this new expense plus the idea of beginning a search for a dependable, affordable, fuel efficient family car. (How to make the switch from a minivan to a car???) We need to extend our gratitude to Kris Kosinski for a great car buying experience. We were stressed over the thought of buying a new car and trying to determine what would work for our family and budget, etc. Kris was able to simplify it all for us. We spent over an hour with him... looking, talking, test driving, etc. Yet never felt the high pressure (that many other car dealers use as a tactic). He was very honest and respectful with us as we tried to make our choice (again based on necessity and budget). Toyota of Naperville should take pride that they built a long lasting relationship with us as customers (many of our neighbors have made their purchases at that location and felt the same way). We really love our new Toyota Prius (even though we were originally nervous about the investment). The purchase was easy and again big kudos to Kris. He also directed us to everyone we needed to deal with to trade in our vehicle and how to upgrade our new vehicle with some interior additions and a warranty. He also followed up with us to see how we enjoyed the vehicle. Also, after the sale he still treated us with the same outstanding customer service he gave us the first minute we walked into Toyota of Naperville. Overall, the place is so clean, the entire staff smiles and greets you...whether or not you are dealing directly with them. Customer service is awesome!Thanks again! More

Fantastic experience…no games or shtick just honest, personable, professionalism with a little fun mixed in. I never felt pressured by any of the staff and absolutely LOVE my new corolla. personable, professionalism with a little fun mixed in. I never felt pressured by any of the staff and absolutely LOVE my new corolla. More

It was a great and awesome experience.I would recommend my freinds going to this dealer as they offer best available price on the vehicle. my freinds going to this dealer as they offer best available price on the vehicle. More