Toyota of Naperville

Initially, I intended to find a used car to replace my Chrysler that had over 200K miles. I was open and straight forward about what I wanted, and the sales person, Dave, was happy to assist me. I test d Chrysler that had over 200K miles. I was open and straight forward about what I wanted, and the sales person, Dave, was happy to assist me. I test drove a 2010 Scion xB that I saw from the lot within 5 minutes after I walked in the door. There was no hassle from the sales person, and that was what I wanted. The car was nice, and the experience with Dave was even nicer. I was not comfortable initially with the purchasing process because this was the first time I ever purchase a vehicle, and Dave was very patient the whole time. I even brought my daughter with me, and Dave tried to make my daughter comfortable as well. This dealer has a top of the line facility with WiFi; it even has its own test drive lot so you can test drive with ease. I will recommend this dealer to friends and family. More

Tod Craft is an exceptional "people person" and was great to work with. On a cold December late afternoon 12/31/2011 Tod was outside a long way down the lot. I saw his head look out between the car was great to work with. On a cold December late afternoon 12/31/2011 Tod was outside a long way down the lot. I saw his head look out between the cars and give us a friendly look. The next thing I saw was Tod greeting my wife who was looking over a 2010 van. Because it was so cold, my wife went into the Dealership and Tod got the keys and brought the van to the front door. I have trouble walking with 2 knee replacements and I drove to and parked near the front door. While the van was warming up, Tod was extremely helpful with our questions about the vehicle. First thing though, Tod offered to bring us hot beverages. That was very nice. We asked a few questions and then I went out with Tod to your test track. The van did very well over all the different road surfaces and the hill. After returning to the dealership, Tod told my wife and I all about the vehicle, it's history etc. We purchased the vehicle and are both very happy with it. The finance person Dwight was also very pleasant to work with and was very careful with our documents and explaining to us the finance agreement. My wife and I would be very inclined to work with these Professionals again! More

The process of buying my new car at this dealership was very easy. I was pleasantly surprised about salesman's, Lee Chakrat's, aprroach with us. He was very informative and answered all the questions we ha very easy. I was pleasantly surprised about salesman's, Lee Chakrat's, aprroach with us. He was very informative and answered all the questions we had; he even went out of his way to answer some of them. His explanations of the multiple cars we looked at were very thorough including during our test drive. Lee is very professional and has a great personality. In addition, the dealership was very comfortable and a proper place to conduct business. The showroom was very cleaned and taken care of. In addition, they have included a comfortable waiting area with complimentary coffee. Compared to previous dealerships we visited, this dealership stood out from the rest. I am glad that I purchased my new car there and I'll be sure to return there when I buy a new car in the future. More

It was a great pleasure working with Mr. Kris Kosinski. We bought a beautiful Toyota Sienna and are very happy with the purchase. He was very knowledgable. He was not pushy at all. Most importantly, he We bought a beautiful Toyota Sienna and are very happy with the purchase. He was very knowledgable. He was not pushy at all. Most importantly, he was able to address all our questions, needs and concerns. My husband and I will be sure to recommend him and the Toyota of Naperville to friends and neighbors. More

I have had an excellent experience with Mr. Zidlicky going through the process of buying my new Rav4. He truly understood my needs and desires for this new car, provided courteous and knowledgeable serv going through the process of buying my new Rav4. He truly understood my needs and desires for this new car, provided courteous and knowledgeable service, and all in just three days! Thank you, Dave! I would highly recommend you to anyone looking to buy a Toyota! More

I have visted delerships of almost 5 different manufacturers in Naperville area and our experience at Toyota was the best. I was a territory business manager with India's 3rd largest automobile m manufacturers in Naperville area and our experience at Toyota was the best. I was a territory business manager with India's 3rd largest automobile manufacturer and was managing 6 dealerships and almost 150 sales points ,so when I see a good dealership..I can acknowledge. I have always believed that people really make the difference in any organization and Chris is exactly one of those people who makes good rapport with the customer,follows the sales pitch, and understands what the client needs.In my opinion, of all the sales people I met across 5 dealerships,he would rank right among the top 5%. We got a good deal and hope to revisit TOYOTA OF NAPERVILLE for our SUV. Best regards More

Jacob was absolutely wonderful! He got me in the right car for the right price! I will come back here again and will absolutely request Jacob! He was pleasant, polite and very helpful! I knew that he w car for the right price! I will come back here again and will absolutely request Jacob! He was pleasant, polite and very helpful! I knew that he was honest and that he was working for ME to get the best deal- Thanks Jacob! More

Jacob was able to find the car, options and color that other dealers in the area were unable to find. Price was comparable. Have purchased two other vehicles from this dealer and have been very satisfie other dealers in the area were unable to find. Price was comparable. Have purchased two other vehicles from this dealer and have been very satisfied. More

they gave us a great deal on the car! They beat the hyundai price! The saleman was very helpful and so was the finance person! hyundai price! The saleman was very helpful and so was the finance person! More

Both Russ and Dwight were very helpful. Russ Harris Both Russ and Dwight were very helpful. Russ Harris was my sales associate and took me out to test drive two different cars. He had all the necess Both Russ and Dwight were very helpful. Russ Harris was my sales associate and took me out to test drive two different cars. He had all the necessary information on hand and made me feel comfortable throughout the whole buying process, which was very important to me, as this was the first time I had bought a car. He was very personable, but still also remained professional. My car buying experience was definitely much more enjoyable than I had expected and I believe a lot of that has to do with Russ. Dwight Nash was my financing associate. He was great about answering all of my questions and addressing any concerns that I had. I definitely appreciate the amount of work that he put forth to try and get me a good interest rate (I've got good credit, just not much of it). I could tell that he truly cared about my individual situation. Dwight was also very personable and I enjoyed his sense of humor. I didn't really know what to expect from the financing end of buying a car, but Dwight was very helpful in guiding me through it. I'd definitely recommend Toyota of Naperville to anyone I knew that was looking for a car, and I'd recommend they ask for Russ and Dwight. More