Toyota of Naperville

Russ Harris was and excellent sales rep. He was kind, curteous and very knowledgable about the car I purchased. I highly recommend Toyota of Naperville and would tell anyone that goes there to work with curteous and very knowledgable about the car I purchased. I highly recommend Toyota of Naperville and would tell anyone that goes there to work with Russ Harris. More

I took the time to answer your survey so I shouldn't be forced to write a narrative as well. We had a nice experience and will keep this Toyota dealership in mind for future purchases. forced to write a narrative as well. We had a nice experience and will keep this Toyota dealership in mind for future purchases. More

Great interaction with my salesman and financial rep. This is the second car that I have purchased here. All questions that I asked were answered right away. I will be back. This is the second car that I have purchased here. All questions that I asked were answered right away. I will be back. More

I had a great experience buying a 2012 Toyota Camry from Naperville Toyota. My salesman Alain Vilma and the team treated me very well, and were very professional. I would highly recommand Naperville Toyota Naperville Toyota. My salesman Alain Vilma and the team treated me very well, and were very professional. I would highly recommand Naperville Toyota to anyone. More

I had an amazing experience at this dealership when buying my new Prius. Our salesperson, Leo, made our visit unforgettable. He was very friendly and easygoing, listened to our concerns, and helped u buying my new Prius. Our salesperson, Leo, made our visit unforgettable. He was very friendly and easygoing, listened to our concerns, and helped us get the best deal possible. I would absolutely recommend this dealership, and would directly recommend Leo to any friends or family looking to purchase a new car. More

We liked the way we got treated. Russ was very friendly and helped us in taking to the test drive area. His service to us was very pleasant and we definitely share his name to any other friends who wants t and helped us in taking to the test drive area. His service to us was very pleasant and we definitely share his name to any other friends who wants to buy any used cars. More

Integrity and honesty is a major concern at this dealership. I would not recommend this dealership either for a new car purchase or service. Although the deal was made to purchase vehicle under $7 dealership. I would not recommend this dealership either for a new car purchase or service. Although the deal was made to purchase vehicle under $750 below the dealer invoice from the manufacturer. Sales consultant did not provide me the dealer invoice after being asked a few times. I continue to ask for the dealer invoice even after the delivery because the numbers did not look right! When I finally got the dealer invoice, it was made-up dealer invoice. It had Toyota Dealer Advertising fee ($450.00) and gasoline fill-up charge! It was made up dealer invoice to match the final sales price. Obviously, manufacturer will not change what dealer pays for their advertising. I came to the dealer because of the sales general manager, Pat O'Brien and I knew if anything goes wrong, he will make it right, which he did! More

We just bought our first Toyota and we love it! Allen Zal was our sales associate and we would highly recommend him to anyone looking to buy a car with no hassle. We bought the 2012 Sienna and Allen was able was our sales associate and we would highly recommend him to anyone looking to buy a car with no hassle. We bought the 2012 Sienna and Allen was able to answer all our questions and tell us all about the Sienna. We never felt any pressure to buy and also had no problems with trading in our SUV. The service all around was amazing and the best part was the warm garage where they have your new car waiting for you to walk thru everything. From the moment we walked into their dealership we felt at home and like family! More

This was by far the very best buying experience we have ever had (19 vehicles over 40 years). This is our 4th Toyota, and 1st Highland. To be fair we need to start at the end of the process, as we compl ever had (19 vehicles over 40 years). This is our 4th Toyota, and 1st Highland. To be fair we need to start at the end of the process, as we completed the entire purchase process in less then an hour. No games, no hard pressure, it is a dealership we will be very comfortable recommending and returning to for service of our Highland. Next give recognition and credit to your sales consultant Justin Miles. He paid attention to our requests, to his customer (my wife), all the while paying particular attention to and respectful of our selection process. Finally the dealership itself, spotlessly clean, incredibly friendly, and (my observation) respectful of their customers at every turn. The rating given was earned and properly awarded. More

Kareem was very friendly and helpful throughout the entire sales process. He did exactly what he said that he was going to do during the sale. entire sales process. He did exactly what he said that he was going to do during the sale. More