Toyota of Naperville

Russ spent time explaining the various options to us, took us out for a couple of test drives, and helped to close the deal. We felt like we got the attention that we needed and got a good deal. took us out for a couple of test drives, and helped to close the deal. We felt like we got the attention that we needed and got a good deal. More

Drove up from Springfield, IL just to look at this 2008 4runner. What a great car at a great price! Drove home a happy customer! 4runner. What a great car at a great price! Drove home a happy customer! More

Dave Zidlicky went the extra mile to make sure my wife Tricia was perfectly happy with her new car. We went through a lot to get the right vehicle for her and we are very satisfied customers. We will hi Tricia was perfectly happy with her new car. We went through a lot to get the right vehicle for her and we are very satisfied customers. We will highly recommend Dave for our friends and family in the area. Thanks, Alan and Tricia More

Overall experience was great, they were not too pushy. I was disappointed that the extra extended warranty came up during signing of papers with the Finance person. This should have been brought up during was disappointed that the extra extended warranty came up during signing of papers with the Finance person. This should have been brought up during the sales process. More

process of purchasing Prius went pretty smoothly--hiccup when wanted 2012 for 0% interest but only had a 2013 with sunroof and then 2.9% interest. They did come down to get closer to my desired monthly paym when wanted 2012 for 0% interest but only had a 2013 with sunroof and then 2.9% interest. They did come down to get closer to my desired monthly payment. More

Kareem was an easy and personable salesperson to work with and I would recommend him to anyone. He explained the differences between the hybrid options we were looking at and negotiated a fair deal with with and I would recommend him to anyone. He explained the differences between the hybrid options we were looking at and negotiated a fair deal with us. He was patient and friendly and made the car-buying experience hassle-free. I left Toyota Naperville several hours later with a car I wanted at a reasonable price. More

My experience at Toyota Of Naperville was great. My salesman Chris Davis made me feel at ease as soon as I walked into the dealership. He educated me on all my different options when looking for a car salesman Chris Davis made me feel at ease as soon as I walked into the dealership. He educated me on all my different options when looking for a car. Purchasing a car can be a very stressful event, but i never felt that at any time due to Chris professionalism. I would be glad to recommend Toyota of Naperville and Chris to anyone who might be in the market for an automobile. More

Harvey Nyien does a wonderful job in selling cars. He listens carefully to our needs, he is knowledgeable about the cars and their features, and communicates clearly without the hype that can be common i listens carefully to our needs, he is knowledgeable about the cars and their features, and communicates clearly without the hype that can be common in buying a new automobile. Harvey maintained periodic contact with us throughout the past year and has become a friend. He is trustworthy and thinks of things for us to consider that we hadn't thought of. His no pressure sales approach is unique and very welcome as the car buying decision does involve a significant investment. He is the reason that we switched from another Toyota dealer to Toyota of Naperville. Thank you, Harvey! More

After having my car in for service just before Christmas.I developed another problem.I left a voice mail for the service manager,Robin Clark on a Friday.She was on vacation at the time.To my supri Christmas.I developed another problem.I left a voice mail for the service manager,Robin Clark on a Friday.She was on vacation at the time.To my suprise she called me back within the hour and made sure I could come in for service the following monday.Monday at 7am Robin recived my car and made sure I had a loaner to drive while my car was in for service.Through out the week,Robin called or left me voice mails as to the progress on my car.I love my Toyota,but it is service from people like Robin Clark that keep me coming back.She takes the "Dread" out of going in for service. More

Harvey Nyien was wonderful to work with. We have known Harvey a couple of years and he has maintained periodic contact with us during last year. When we realized our Prius C was too small and the seats w Harvey a couple of years and he has maintained periodic contact with us during last year. When we realized our Prius C was too small and the seats were not fitting us we went to him and explained our problem. Harvey listened carefully and then recommended we try the Prius V. It turned out to be perfect for our needs. Harvey is an excellent communicator. He speaks clearly and concisely. His speed of speaking is moderate so that we understand what he is saying. He speaks in a low volume and doesn't have the HYPE common with so many auto sales people. He is knowledgable about his products and suggests concerns that we should consider in making a purchase decision. Harvey doesn't sell cars but assists the buyer through the process of selecting the right automobile. He is trustworthy and honest. We have purchased 7 automobiles from another Toyota dealer. Harvey has caused us to switch our allegiance to Toyota of Naperville. Thank you, Harvey. You have become a good friend. More