Toyota of Naperville

Overall experience with this dealership is good. Nadeem was very helpful and was there for what ever question I had. Negotiation with Mark was good. was very helpful and was there for what ever question I had. Negotiation with Mark was good. More

Dana's input was very helpful in my decision making on the vehicle I purchased. He and the whole staff worked very hard to make sure I was satisfied which for me made it a great experience. Thanks Dan on the vehicle I purchased. He and the whole staff worked very hard to make sure I was satisfied which for me made it a great experience. Thanks Dana! More

I would like to say I was very pleased with this dealership. It had a huge selection of new and used vehicles, lots of amernities, friendly staff and was clean and well kept. Our salesman, Nadeem, dealership. It had a huge selection of new and used vehicles, lots of amernities, friendly staff and was clean and well kept. Our salesman, Nadeem, was very knowledgeable and willing to help us pick out just the right car for us. I like their no-haggle system, and they did address concerns that we had with a few items we felt were not up to what we felt they should be with the car. Carolina and Eren went over the protection packages that were available to us to keep the car looking it's best. Although we did not choose to buy any of these, they answered all our questions and we did not feel pressured but knowledgeable about what these products would help prevent in the future. Although Carolina is new to the dealership and still in training, we feel she will be a great addition. She seemed like she knew the products and was very helpful. John was great at helping us through the credit process and explaining the financial products available. We never felt pressured, which is a good thing, because nothing would have made us turn and walk out faster. I do have one suggestion for the dealership. My husband went to see the car first and then I went back with him the next two times. We had already established a relationship with Nadeem over the phone. I do feel that it would be better to have just the people at the desk as you walk ask your needs. It did feel like there were too many people vying for your attention. I do understand the car sales are commission-based, but you only make a first impression once. More

It was a great experience. All team members we very professional and courteous. I would definitely recommend them to other people, and I would purchase from them again. professional and courteous. I would definitely recommend them to other people, and I would purchase from them again. More

Kareem was a pleasure to work with. He is very helpful and knowlegable and has a great attitude. He was very responsive to our needs and worked with us to meet our goals. I would highly reccomend working and knowlegable and has a great attitude. He was very responsive to our needs and worked with us to meet our goals. I would highly reccomend working with Kareem! More

Hope this review gets to you today since we have had to dodge several closed roads due to flooding. We purposely choose Toyota of Naperville for the high quality service and sales experience and we do no dodge several closed roads due to flooding. We purposely choose Toyota of Naperville for the high quality service and sales experience and we do not live close by. This was the first time we have worked with Dave but it was a truly professional experience and I have been in financial sales for a few decades (recently retired). We are happy to give both Toyota of Naperville and Dave as well as all the folks in service the highest rating. Over the years I think I have met with Jeff, Frank, and others in service and as always, the personal attention is well worth the trip. We just assume a good job in service because for the last ten years we have gone no where else and specifically Dave is a real gentleman in sales. no pressure but highly effective.....paid attention to my wife's needs to get through the sales process and off to a neighboring community for some shopping.....even drew a map for her. Bill and Cindy Reiss in Minooka, Il. 60447. More

My overall experience with Chris was great. Chris listened well with what I was looking for in a car. He gave me several options but not enough to make me feel overwhelmed. So, as we were looking listened well with what I was looking for in a car. He gave me several options but not enough to make me feel overwhelmed. So, as we were looking for my new car he made me feel like I was on a treasure hunt. What fun I had. One other personality trait he had was no pressure what so ever. He made my car hunting enjoyable. Another pleasant trait he has was that he was patient with me in teaching me the new features in the car even when he was busy he made the time. Overall I had a great experience and don't mind going back if I have any problems. Thanks, Chris. More

When i walked in to the dealership, they were very eager to help me, but no pushy as with most car dealerships. Dan made me feel comfortable and was basically just showing me cars without trying to sell me to help me, but no pushy as with most car dealerships. Dan made me feel comfortable and was basically just showing me cars without trying to sell me a car. They also let me walk out of the dealership without trying to pressure me into a deal right away. I returned and bought the vehicle that Dan had originally shown me. Overall, it was a great experience. More

Kareem Thomas is great. He is very friendly, knowledgable, and never pressured us. He was easy to work with and gave us everything we needed to make a good decision and get the SUV we wanted. I knowledgable, and never pressured us. He was easy to work with and gave us everything we needed to make a good decision and get the SUV we wanted. I would recommend him and Naperville Toyota to all of my family and friends. More

We had a great experience buying new Toyota Prius V. Matt did everything he could to satisfy our needs. I would definitely recommend this dealership. did everything he could to satisfy our needs. I would definitely recommend this dealership. More