Toyota of Naperville

Chris Davis was an excellent guide to our car evaluation and purchase process. No pressure at all. Best car-buying experience I've ever had. I'd highly recommend the dealership and Chris specifically. and purchase process. No pressure at all. Best car-buying experience I've ever had. I'd highly recommend the dealership and Chris specifically. More

No pressure sales. No Haggle pricing. Salesman was courteous and test drive was exemplary. Came in on my lunch break and let me take the car back to work to test drive. Came back after work and was ou courteous and test drive was exemplary. Came in on my lunch break and let me take the car back to work to test drive. Came back after work and was out in less that 2 hours. Accepted my trade. More

Pleasant surprise. My experience was much better than expected. Tim O'Connell was very knowledgable on the product and followed up very quickly on all purchasing issues (price, trade, financing, warrant expected. Tim O'Connell was very knowledgable on the product and followed up very quickly on all purchasing issues (price, trade, financing, warranty, maintenance, cash back). The dealer made my purchase as fast and easy as possible. I would recommend this dealer. More

Nadeem is very friendly, persuasive and knowledgable about the product. His explanation of the new features of the car is so convincing that I feel they really worth my money's while. And when it comes about the product. His explanation of the new features of the car is so convincing that I feel they really worth my money's while. And when it comes to itemizing individual numbers comprising the total price, he is very accurate. My visit to you on that day was my first stop in my car hunting. I had not expected to comsummate that purchase on that day. But I did complete my purchase on that day because of your excellent customer service and immense product choices More

Everyone from Internet sales manager (shannon) to sales associate (Chris Davis) and finally to Mr. finance manager on the floor Friday 07/26/13 were disappointing. These individuals with the exception of C associate (Chris Davis) and finally to Mr. finance manager on the floor Friday 07/26/13 were disappointing. These individuals with the exception of Chris Davis misrepresented themselves and flat out lied. And the worst part of all after I sat at the desk with Mr. Manager looking at the email of the agreed price he talked down to my wife and I asking what do we not understand read whats on the screen/paper. Terrible experience and I will never walk in there again. We bought from Elmhurst and the experience was much better and more professional. I got an apology from Chris however he still blames, mis-communication. Chris it was mis-representation and that voice mail just irritated me even more. You folks dropped the ball and that's that! We agreed on a price and it was clear but you thought the bait and switch was the way to go, boy where you wrong. Some advice you may have had a chance if Mr. Manager (the jerk that he was) didn't treat us with disrespect and arrogance. He is the reason why I went to Elmhurst. That and the fact that Shannon mis-represented herself and quoted a price she couldn't honor. Lastly, way to by throwing shannon under the buss as a "former finance manager," as if she is the dirt on your shoes. we? Way to treat a fellow employee... More

From the moment I entered the door Jose was kind, he listened to my needs and promptly followed up throughout the process. I'll go back to him to purchase my wife's car. Fernando Perez listened to my needs and promptly followed up throughout the process. I'll go back to him to purchase my wife's car. Fernando Perez More

Friendly, knowledgeable service. Geoff was available when I needed him and was willing to deal when I asked him to match another dealer's price. when I needed him and was willing to deal when I asked him to match another dealer's price. More

Harvey was very knowledgeable and helpful with the purchase of our Rav4. He was friendly and patient with our many questions and offered a great amount of information as we were first time Toyota buye purchase of our Rav4. He was friendly and patient with our many questions and offered a great amount of information as we were first time Toyota buyers. More

Dave is a great salesperson to work with. He's never high pressure, he has the answers to all your questions. This is the second vehicle we've purchased from Dave in less than two years. high pressure, he has the answers to all your questions. This is the second vehicle we've purchased from Dave in less than two years. More

In all honesty, this was the BEST experience I have ever had purchasing a new car! Kareem was great! Very friendly, easy to talk to, down to earth, and very knowledgeable. I am very happy with my Camry a had purchasing a new car! Kareem was great! Very friendly, easy to talk to, down to earth, and very knowledgeable. I am very happy with my Camry and my experience with the dealership. More