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Toyota of Naperville
Naperville, IL
8,596 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,596 reviews
January 27, 2025
Extremely pleased with the professionalism, knowledge, and follow-up received from David. He should get a raise! and follow-up received from David. He should get a raise! More
by ca_barnett
Employees Worked With
January 27, 2025
Javier was pleasant, knowlegible, straight forward, informative. He knew all the details of the car I purchased. He was especially helpful in halping my adult son with special needs get some food informative. He knew all the details of the car I purchased. He was especially helpful in halping my adult son with special needs get some food when the vending machine was out of order, without which, I may have had to leave before finalizing the purchase. He was very helpful and kind to my son and engaged him, bringing him in to the process so he wasn't overly bored. More
by ben
January 27, 2025
Kyle provided exceptional service and invaluable guidance, ensuring a smooth and successful first-time purchase experience. guidance, ensuring a smooth and successful first-time purchase experience. More
by Ana V
January 26, 2025
Great experience as always…everyone there is great! This is the 6th car we have purchased from there This is the 6th car we have purchased from there More
by Nicolepfeiffer005
Employees Worked With
January 26, 2025
Listened to us, worked with us to show options, and work within our budget. Courteous at all times. within our budget. Courteous at all times. More
by Swaneesimpalass
January 26, 2025
Everything about my experience was great. Michael Beck was waiting at the front door for me to do a test drive and ultimately purchase a RAV4. He was great to work with along with everyone Michael Beck was waiting at the front door for me to do a test drive and ultimately purchase a RAV4. He was great to work with along with everyone else in the dealership. More
by Katrina
January 26, 2025
I was very impressed by the friendliness of everyone in Naperville. David was so good about keeping in touch with me about the delivery of my car and explaining all the details of the lease. I highly recom Naperville. David was so good about keeping in touch with me about the delivery of my car and explaining all the details of the lease. I highly recommend David and Naperville Toyota! More
by gayle.mazzuca
January 26, 2025
Jake was a huge help to us. Jake comes off as a down to earth, genuine guy and he was not overly aggressive about closing the sale. Jake comes off as a down to earth, genuine guy and he was not overly aggressive about closing the sale. More
by kevin.bunschoten
Employees Worked With
January 26, 2025
Too hard of a sales approach first with the paint guy and worse was the F&I guy selling the extended warranty. worse was the F&I guy selling the extended warranty. More
by blaze940
January 25, 2025
Kyle Lackenr was an absolute pleasure. Ask for him if available for the very best service. Ask for him if available for the very best service. More
by Jonathan.panozzo
Employees Worked With
