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Toyota of Naperville

Naperville, IL

4.9
8,740 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,740 reviews

February 07, 2018

Best Toyota dealer with the Best Selection Kris Kosinski is a great salesman to work with. No pressure. He is very respectful, patient, plesant and great to work with when I bought my truck. He More

by "T"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Toyota of Naperville responded

Terri, thanks so much for your truly exceptional words about Kris and our dealership as a whole. Here's to many, many happy years of travel for both you and Teggy! Pat O'Brien, GM, pobrien@napervilletoyota.com

February 07, 2018

In and out, no complaints Buying a car often has a bad stigma attached to it, but my recent purchase was a breeze. Kris Kosinski was great to work with. More

by Jasondowning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Toyota of Naperville responded

Jason, thanks so much for the truly exceptional words about Kris and our dealership as a whole. If you need anything else at all on your end, just let us know and we'll be sure to assist. Pat O'Brien, GM, pobrien@napervilletoyota.com

February 07, 2018

First Visit - Happy Customer I started out looking for used cars at a lot of different dealerships. They’re always the same; no interest, no honesty, and no personality. My VW had More

by Vmascitti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Basathia, Meraj Ahmed, Sherri Pacchiano
Feb 07, 2018 -

Toyota of Naperville responded

Valued Customer, the truly exceptional words about Meraj, Jacob, Tim and Sherri make our hearts swell! If there's anything else that we can do for you moving forward, just let us know. All the best for now. Pat O'Brien, GM, pobrien@napervilletoyota.com

February 06, 2018

Thanks justin This is the third car I have bought from Toyota of Naperville and I keep going back because of Justin Buck. He is very personable and doesn’t pressure More

by Kuz22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Murray, Justin Buck
Feb 06, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about Justin, Peter and our dealership as a whole. Just remember that we'll be just down the road if you need anything else at all. Pat O'Brien, GM, pobrien@napervilletoyota.com

February 05, 2018

Great experience Everyone I talked to worked with me and solved my problem and I purchased a new Toyota Corolla. Barbara was wonderful at explaining the details of t More

by 9Jeanette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Aceto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Joe
Feb 06, 2018 -

Toyota of Naperville responded

Jeanette, thanks so much for the truly exceptional words about Barbara, Eric, Joe and our dealership as a whole. We'll be just down the road if you need anything else at all on your end! Pat O'Brien, GM, pobrien@napervilletoyota.com

February 05, 2018

Good experience all around. We purchased a Highlander from Toyota of Naperville and found the process to be quite pleasant and friendly. Don't know if the deal was the best possi More

by Peter DG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elia Vazquez
Feb 06, 2018 -

Toyota of Naperville responded

Peter, thanks so much for the truly exceptional words about Elia and our entire staff here at Toyota of Naperville. it's customers like you that make it all worth it. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

February 04, 2018

Great experience Our experience at Toyota of Naperville was a great one. Justin made us feel comfortable and was very professional. Their goal was to make us happy, an More

by Cowan,Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Buck
Feb 05, 2018 -

Toyota of Naperville responded

Kelly, thanks so much for the truly exceptional words about Justin and our whole staff here at Toyota of Naperville. All the very best for now—we really appreciate your business! Pat O'Brien, GM, pobrien@napervilletoyota.com

February 03, 2018

Seek out Tom Clancy One of my very least liked things to do is to buy a car. I mostly feel taken advantage of and delayed in trying to get out of the dealership. The pe More

by MannyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2018 -

Toyota of Naperville responded

Manny, thanks so much for the truly exceptional words about Tom and our dealership as a whole. It's customers like you that make it all worth it! Pat O'Brien, GM, pobrien@napervilletoyota.com

February 03, 2018

Wonderful experience and best deal I could find in the are! Jacob was a wonderful salesperson. I didn't feel like I was simply trying to be sold a product, I could tell that Jacob really cared about people and More

by YogaPete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Feb 05, 2018 -

Toyota of Naperville responded

Pete, thanks so much for the truly exceptional words about Jacob and our dealership as a whole. Just remember that we'll be just down the road if you need anything else at all. Pat O'Brien, GM, pobrien@napervilletoyota.com

February 03, 2018

Best Car Buying Experience! My wife and I had little time. We knew what we wanted. We searched around and talked with many dealers on the phone and over the internet. Toyota of N More

by jiffyquick13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Feb 05, 2018 -

Toyota of Naperville responded

Rob, thanks so much for the truly exceptional words about Dave and our dealership as a whole. It's customers like you that make it all worth it! Pat O'Brien, GM, pobrien@napervilletoyota.com

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