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Toyota of Naperville

Naperville, IL

4.9
8,723 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,723 reviews

August 22, 2018

Pleasant Experience! They answered all my questions thoroughly. Kris was super nice and thoughtful, he explained everything well. The negotiation of the price of the car w More

by GosiaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Toyota of Naperville responded

Gosia, thanks so much for your truly exceptional words about Kris as well as our dealership as a whole. We are so glad you had a great experience with us! We hope that you have a wonderful rest of the week on your end! Pat O'Brien, GM, pobrien@napervilletoyota.com

August 21, 2018

And here I am again! Last Saturday I went to see the new 2018 Toyota Camry, and just like a year ago when I purchased my other Camry the buying experience was just plain a More

by carlos1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Aug 21, 2018 -

Toyota of Naperville responded

Carlos, your truly exceptional words about Jaime as well as our dealership mean the world to us! It's customers like you that make it all worth it. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 21, 2018

Awesome experience Scott was great to work with. We recently had a bad experience with another car dealer. Scott was able to take care of our old car and able to help us More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bouma
Aug 21, 2018 -

Toyota of Naperville responded

Jeff, it's customers like you that make it all worth it. Thanks for the kind words about Scott! Pat O'Brien, GM, pobrien@napervilletoyota.com

August 20, 2018

Scott’s the BEST!!!! We had an amazing experience at Naperville Toyota. Scott listened to all of our concerns and previous issues and did everything he could to meet our n More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bouma
Aug 21, 2018 -

Toyota of Naperville responded

It's customers like you that make it all worth it, Sue! Here's to hoping that you have a truly exceptional rest of the week on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 20, 2018

Awesomness!! From start to finish.. Scott.. Erik.. and Kal took great care of us. We left with a new 4Runner feeling as if we had known them forever. From the se More

by Guilty24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Mertens & Kal Omran, Scott Bouma
Aug 21, 2018 -

Toyota of Naperville responded

Valued Customer, your truly exceptional words about Scott, Erik and Kal as well as our dealership mean the world to us! It's customers like you that make it all worth it. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 20, 2018

Great Customer Service! The team was great and able to help me afford what i could with the car i wanted. They made it really easy for me to trade me car in. So yes, i would More

by Bella00
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nadeem Mirza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

Toyota of Naperville responded

Bella, it's customers like you that make it all worth it. Thanks for the kind words about our dealership as a whole! Pat O'Brien, GM, pobrien@napervilletoyota.com

August 20, 2018

Searching for a RAV4 We enjoyed working with Mike Beck again. He is very knowledgeable about Toyota's and goes out of his way to help us get the best car and deal for us More

by Jim and Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Toyota of Naperville responded

Jim and Nancy, it's customers like you that make it all worth it. Thanks for the kind words about Mike! Thank you so much for your loyalty. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 20, 2018

Very accommodating. Peters Murray worked very hard to find us exactly the truck that we need (2019 Tundra). Peter responds very promptly to questions through email. I wou More

by todd34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Murray
Aug 21, 2018 -

Toyota of Naperville responded

Todd, your truly exceptional words about Peter and our dealership mean the world to us! It's customers like you that make it all worth it. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 19, 2018

Awesome! Chris and Suha were great to work with. Customer service is awesome!! Have bought 5 cars from them through the years. Each visit has been great. More

by Kristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suha Oner, Christopher Veliz
Aug 19, 2018 -

Toyota of Naperville responded

It's customers like you that make it all worth it, Kristina! Here's to hoping that you had a truly exceptional weekend on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 18, 2018

Jacob is a Rockstar!!! Jacob was a wonderful and patient salesman. He took the time to show me several cars, several options, and answered all my questions. No pressure to b More

by Candy S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose is awesome. Peter and Jacob came over to share a funny story., Jacob Basathia, Peter Murray, Eren Gonzalez
Aug 19, 2018 -

Toyota of Naperville responded

Candy, thanks so much for your truly exceptional words about Jacob, Eren, Peter, Jose and our dealership as a whole. Here's to hoping that you had a wonderful weekend and more on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

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