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Toyota of Naperville

Naperville, IL

4.9
8,723 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,723 reviews

August 24, 2018

Overall good experience Adam Johnson was my sales person and was very easy to deal with but the used car director could use some better vehicle appraisal skills. I understand More

by DogYoda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Murray, Adam Johnson
Aug 24, 2018 -

Toyota of Naperville responded

Valued Customer, your truly exceptional words about Adam and Peter as well as our dealership mean the world to us! It's customers like you that make it all worth it. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 24, 2018

4Runner Absolutely loved working with Scott & Joe!!’ They are FANTASTIC!!!!! Will continue to work with them for all future purchases :) trustworthy and hones More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo , Scott Bouma
Aug 26, 2018 -

Toyota of Naperville responded

Kelly Ann, your truly exceptional words about both Scott and Joe mean the world to us. Here's to a great week on your end! Pat O'Brien, GM, pobrien@napervilletoyota.com

August 24, 2018

Great dealership to work with! I had an excellent experience at Toyota of Naperville! Mukesh Mehta was extremely friendly, helpful, and had a great sense of humor. He took what can More

by Christina1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edie L (finance) and , Mukesh Mehta
Aug 26, 2018 -

Toyota of Naperville responded

Christina, thanks so much for the truly exceptional words about Mukesh and our dealership as a whole. Happy Sunday from all of us at Toyota of Naperville! Pat O'Brien, GM, pobrien@napervilletoyota.com

August 24, 2018

great service! The service was excellent, Nadeem was very patient until we found the right car and financing to cover our needs. The test track was amazing, since we More

by melcruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadeem Mirza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cranley
Aug 24, 2018 -

Toyota of Naperville responded

Mel, thanks so much for your truly exceptional words about Nadeem and our dealership as a whole. Here's to hoping that you have a wonderful weekend and more on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 24, 2018

He deserves more than 5 stars Brian has been like family. He knows what we need and is always welcoming. This last time we went in to trade in our Highlander I was anxiouse because More

by Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Clancy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian McGinely, Bill Cranley, Cecilia Nunez
Aug 24, 2018 -

Toyota of Naperville responded

Nelson, your truly exceptional words about Brian as well as our dealership mean the world to us! It's customers like you that make it all worth it. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 24, 2018

Purchased 2018 Prius 4 Touring This is the third car we have purchased from Toyota of Naperville. We've enjoyed the sales experiences in the past and did so again with Dave. We have More

by Helderles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eren Gonzalez, Dave Avemian, Cecilia Nunez
Aug 24, 2018 -

Toyota of Naperville responded

Helderles, thanks so much for your truly exceptional words about Dave and our dealership as a whole. Here's to hoping that you have a wonderful weekend and more on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 24, 2018

Great Customer Service from this guy! Zeke was overall helpful and went out of his way to help me fill out all the lease applications for me with precise explanation. Even though I was not More

by jasinchicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2018 -

Toyota of Naperville responded

Valued Customer, your truly exceptional words about Zeke are so wonderful to hear. Please let us know if you or your mom needs anything at all down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 24, 2018

in a pinch Awesome! After looking over the fantastic selection of pre-owned vehicles, we met up with Dave A. , our sales consultant, and I have never worked with More

by luckybuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Avemian
Aug 26, 2018 -

Toyota of Naperville responded

Felicia, your truly exceptional feedback about Dave, Tim, Gabrielle and Kal mean the world to us! Please let us know if there's anything else that we can do for you down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 23, 2018

Good experience Dave assisted my husband and I in the purchase of a 4Runner. He was quick and attentive and the entire process went smooth. He was straight forward ab More

by Aleah
Recommend Dealer
Yes
Employees Worked With
Peter Murray, Dave Avemian
Aug 23, 2018 -

Toyota of Naperville responded

Valued Customer, your kind words about Dave, Peter and our truly exceptional dealership mean the world to us! Please let us know if there's anything else that we can do for you down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 23, 2018

Valued Customers I have nothing but good things to say about Naperville Toyota . Accommodating , professional, and willing to go the extra mile not to make the sale bu More

by DrDaveDuncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Severson, Sales Gal Di Jour. This woman knows her stuff. She could be a marketing goddess for you., Peter Murray, Larry Dulik
Aug 24, 2018 -

Toyota of Naperville responded

Dave, it's customers like you that make it all worth it. Thanks for the kind words about both Larry and Eddie! Pat O'Brien, GM, pobrien@napervilletoyota.com

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