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Toyota of Naperville

Naperville, IL

4.9
8,717 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,717 reviews

May 18, 2019

BRAVO TO JACOB BASATHIA Jacob was one of THE BEST sales person I have EVER came across. By far he is THE only sales person I know who is soooo Honest, Professional and Knowle More

by Syed Nasaruddin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
May 20, 2019 -

Toyota of Naperville responded

Thanks so much Syed! We're so grateful for this review. It's customers like you that make each and every day worth it! We will pass this along to Jacob as well. All the best until next time!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 18, 2019

Blas Cielo Blas is well versed with the Tacoma standard features and available options. We discussed all options I wanted on my new truck. Blas and this manage More

by Big Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blas Cielo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Toyota of Naperville responded

Thanks for your positive feedback Phil! We're so glad Blas could help! Have a truly exceptional rest of your week! -Pat O'Brien, GM, pobrien@napervilletoyota.com

May 17, 2019

Didn’t expect to buy a new car. I came in for service on a 10 year old Prius. It needed substantial repairs. I’d been thinking of trading it in and decided to speak to the sales staf More

by PriusLover123!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
May 20, 2019 -

Toyota of Naperville responded

It was great to meet you! Thank you so much for this truly exceptional review. We're so glad we could help you out and thanks for being so loyal to us! See you again soon!- Adam Bennett, Service Director, abennett@napervilletoyota.com

May 17, 2019

Fourth vehicle from Toyota of Naperville Our family found our last four vehicles at Toyota of Naperville. We have worked with Meraj the last six years. He has always helped us find the type o More

by Jahlert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meraj Ahmed
May 20, 2019 -

Toyota of Naperville responded

Thanks so much for this review! Your truly exceptional words about us mean the world to our staff! Thanks for always being a loyal customer! Have a great rest of your week!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 17, 2019

This was our 4th vehicle We have been going to Toyota for the last 6 years! Meraj and the dealership went above and beyond for use. We had a bad year and couldn’t afford the n More

by MeghanA86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meraj Ahmed
May 20, 2019 -

Toyota of Naperville responded

Thank you for this truly exceptional review Meghan! Your loyalty to our dealership means the world to us. We will pass along your kind words to our staff as well. See you again soon!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 16, 2019

Very good attention Jaime Abrego treated me excellently when I went to buy my Toyita Avalon 2013 I recommend that when they go, Toyota Naperville is attended by Jaime A More

by Damaris89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
May 17, 2019 -

Toyota of Naperville responded

This is wonderful to hear! Your truly exceptional feedback means so much to us! Thanks for taking the time to let us know how Jamie did. All the best! - Pat O'Brien, GM, pobrien@napervilletoyota.com

May 16, 2019

Great experience Our experience with Andres thru the purchase of our truck was exceptional. He was patient, kind, knowledgeable & professional. It was a pleasure to wo More

by Sevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri Pacchiano/ Gabbi Severson, Andres Manjarrez
May 17, 2019 -

Toyota of Naperville responded

This is wonderful to hear! Your truly exceptional feedback means so much to us! Thanks for taking the time to let us know how Andres did. All the best! - Pat O'Brien, GM, pobrien@napervilletoyota.com

May 16, 2019

Mr. Toyota .... Zeke Beltran My wife and I bought a car at Toyota of Naperville today with the help of Zeke Beltran. Zeke was excellent to work with because he has a strong knowle More

by Looking_For_A_Deal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional feedback! It's customers like you that make each and every day even better! Have a great weekend! - Pat O'Brien, GM, pobrien@napervilletoyota.com

May 16, 2019

Consistently good buying experiences with Dan Wolf Toyota Bought new RAV4 from Dave Avemian / professional, courteous, knowledgeable and great follow-up. This is why we have bought multiple new and used cars More

by Toyotabuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Avemian
May 17, 2019 -

Toyota of Naperville responded

Thanks so much for this review! We appreciate your truly exceptional feedback about Dave and our dealership as a whole! Enjoy your new vehicle and have a great weekend!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 15, 2019

Driving 200 Miles Worth The Trip I live in Central Illinois and after doing an internet search I learned Naperville Toyota had the 2019 Avalon Hybrid I was looking for. I contacted J More

by BruceK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Krakowski
May 15, 2019 -

Toyota of Naperville responded

This is great to hear Bruce! Thanks so much for this detailed and truly exceptional review! It is customers like you that make each and every day worth it! We will pass along your kind words to our staff as well! Have a great rest of your week! -Pat O'Brien, GM, pobrien@napervilletoyota.com

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