Toyota of Naperville

Suckerd in the finance department! I thought I had a great deal on our Caddilac SRX we purchased from Naperville Toyota. Until we had to have Service. We brought our car in for service I thought I had a great deal on our Caddilac SRX we purchased from Naperville Toyota. Until we had to have Service. We brought our car in for service and after a week they had to have me come back in to show the mechanic the problem(wheel bearing) and then after 2.5 weeks they called and said it was not under warranty and how did I want to pay for it as the work was still not done!!! (which I had been told I purchased a 60000 mile extended warranty for $2900.00) and it was actually a 24000 mile warranty and I was 1000 miles over that! So buyers beware of the sucker punch in the nose you get later and have everything verified in writing and show you twice because I would have never spent almost 3 grand on a 24000 mile warranty. I would not recommend this group to anyone! From not seeing if the work was covered from the start ( and saving me making payments on a car they had for 3 weeks) to the finance guy lying telling me and telling I had the best warranty Toyota offered! More

bought car BEST sales rep ever, followed thru to the end. I bought the toyota corolla SE, Meraj guided me on price difference, best deals, and even went the exte BEST sales rep ever, followed thru to the end. I bought the toyota corolla SE, Meraj guided me on price difference, best deals, and even went the extent to apply discounts FOR ME. on top of that, gave great service, test drive included More

Painless I have bought over 20 vehicles (new and used) over the last 25 years from car dealerships ....this has to be one of the best experiences of all. Price I have bought over 20 vehicles (new and used) over the last 25 years from car dealerships ....this has to be one of the best experiences of all. Price, condition of vehicle, knowledge of staff and timeliness were all beyond what was expected. We will be back when the time arises. More

Great experience! Zeke was helpful, informative and not “sales-y.” It was a smooth and easy process. I would definitely recommend visiting Zeke Beltran at Toyota of Nap Zeke was helpful, informative and not “sales-y.” It was a smooth and easy process. I would definitely recommend visiting Zeke Beltran at Toyota of Naperville. More

Excellent Sales & Service Team This is my second purchase of a new car with Toyota of Naperville. both experiences were great! Combine that with the past 5 years of excellent servic This is my second purchase of a new car with Toyota of Naperville. both experiences were great! Combine that with the past 5 years of excellent service & Toyota of Naperville has a customer for life. More

Jamie Abrego -great salesman I traded in my old van and Jamie was my salesman. He listened, didn’t push me and helped me find a new vehicle. Thank you Jamie Abrego! I traded in my old van and Jamie was my salesman. He listened, didn’t push me and helped me find a new vehicle. Thank you Jamie Abrego! More

Great Buying Experience Toyota of Naperville provided an easy process with no pressure. The service was excellent. Please ask for Zeke - down to earth and genuine in his in Toyota of Naperville provided an easy process with no pressure. The service was excellent. Please ask for Zeke - down to earth and genuine in his interactions. More

Detail oriented Scheduled an appointment. He was attentive and kind, working for a great outcome. He was honest and kind through the process. Worked well! Recommend I Scheduled an appointment. He was attentive and kind, working for a great outcome. He was honest and kind through the process. Worked well! Recommend If you are in the market for a Toyota. More

Avalon hybrid comparison Today I was interested in an Avalon Limited hybrid. Although none were available, I was able to drive a gas Avalon Limited which I found very nice. A Today I was interested in an Avalon Limited hybrid. Although none were available, I was able to drive a gas Avalon Limited which I found very nice. Among the many features I liked were the heads up display and fold down back seats, neither of which are found on the higher priced Lexus 350. My sales person Mr. Basathia was extremely helpful and I would recommend him to anyone looking for a Toyota. More

Great Dealorship Jacob Basathia was very knowledgeable about the Rav4 models and handling all the paperwork while Diajhea Mallard was wonderful and did a great job in Jacob Basathia was very knowledgeable about the Rav4 models and handling all the paperwork while Diajhea Mallard was wonderful and did a great job in helping me select accessories and customize my new Rav4. Eren Gonzalez was very helpful in explaining the financing and selecting a package that was affordable. More