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Toyota of Naperville

Naperville, IL

4.9
8,717 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,717 reviews

May 23, 2019

Great overall service I worked with Eric and Dave when purchasing my 2017 Toyota Corolla this week. They were extremely helpful. From the time I called to check if the car More

by luckyforlaura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Clark, Dave Avemian, Erick Heinz
Sep 30, 2019 -

Toyota of Naperville responded

Thank you for the five-star rating. We really appreciate the support! Have a truly exceptional rest of your week! - Pat O'Brien, GM, pobrien@napervilletoyota.com

May 23, 2019

Certified 2018 Sienna purchase Recently purchased a 2018 Certified Sienna, Harvey and the Sales Manager were extremely helpful in making the process quick and pleasant. Gave me a gr More

by SiennaFan
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Toyota of Naperville responded

Thank you for the five-star rating. We really appreciate the support! Have a truly exceptional rest of your week! - Pat O'Brien, GM, pobrien@napervilletoyota.com

May 22, 2019

Not Another Corolla "Not Another Corolla!"... But on this particular weekend I was definitely looking for another Corolla. Preferably anywhere between a 2011 and a 2013, More

by mscierracmcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional and thorough review! We're so happy Edgar could help you find what you needed! It's customers like you that make each and every day worth it. Until next time!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 22, 2019

Awsome Leased a brand new 2019 camry and Andres Manjarrez was very helpful if youre looking into buying a new car ask for him hes great. More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Manjarrez
May 23, 2019 -

Toyota of Naperville responded

Thanks Angie! We appreciate your truly exceptional feedback and we're pleased to Andres could help you out too! Have a great rest of your week!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 21, 2019

First time leasing We had an excellent experience at Toyota of Naperville last night as we leased my new Rav4! Chris Veliz was our salesperson and he was so kind, patie More

by jlybeans82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Donlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabbi Severson, Eren Gonzalez, Christopher Veliz
May 23, 2019 -

Toyota of Naperville responded

This is great to hear! We hope you are enjoying your new RAV4 and we're glad your experience with our staff was wonderful! Have a truly exceptional weekend!-Pat O'Brien, GM, pobrien@napervilletoyota.com

May 21, 2019

5 out of 5 stars Edgar did such a great job throughout the process. Very professional and knowledgeable about the process. Not pushy whatsoever with his sales and trul More

by Joco12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eren Gonzalez, Erick Heinz
May 23, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional review and rating! We're so glad our whole staff could help you out! Until next time!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 20, 2019

Sales Jacob was very helpful in my car buying procces he explain me the different options and so next my phone also help me in getting car home More

by Xhevy2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Basathia, Ivon Correa, Eren Gonzalez
May 20, 2019 -

Toyota of Naperville responded

This is great news to hear! We're so glad Jacob provided you truly exceptional sales and service! Enjoy your new vehicle! All the best for now. -Pat O'Brien, GM, pobrien@napervilletoyota.com

May 19, 2019

Enjoyable, painless, and fun I knew exactly what car I wanted and Toyota was able to provide it. Zeke was very knowledgeable, provided plenty of information, and answered all my More

by rworkman79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review! We're so glad Zeke could help out and we appreciate your loyalty to our dealership! Have a great week!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 19, 2019

Professional atmosphere. The overall experience was excellent. Very professional atmosphere. They worked with you to make a deal and made sure you were happy. Great facilit More

by Ralph1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Donlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Zidlicky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Thomas, Ivon Correa, Chris Maltizo, Bill Cranley
May 20, 2019 -

Toyota of Naperville responded

Thanks so much for this review! We appreciate your truly exceptional feedback about our dealership as a whole! Have a great week!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 18, 2019

Trade in and new vehicle. After having my truck serviced here for ten years it was time to trade it in. I received a great value for my trade in and I was able to get into a ne More

by scottfromaurora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego, Erick Heinz
May 20, 2019 -

Toyota of Naperville responded

This is wonderful to hear. Thanks so much for your truly exceptional feedback Scott! Have a great rest of your week and we're glad you are enjoying your new vehicle!- Pat O'Brien, GM, pobrien@napervilletoyota.com

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