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Toyota of Naperville

Naperville, IL

4.9
8,717 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,717 reviews

June 01, 2019

Andres was excellent! I am incredibly pleased with my purchase. Andres was great to work with. I definitely recommend him! My parents have been returning customers of his f More

by Itzel1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Manjarrez
Sep 30, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 01, 2019

Customer service was great! Our sales rep Andre's Manjarrez was a pleasure to work with. My wife and I were defenetatly pleased with the way he treated us. We never felt rushed o More

by Juan1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diajhea Mallard, Andres Manjarrez
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this amazing review! We appreciate truly exceptional customers like you! We will pass this along to our staff! Have a great day!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 31, 2019

Always good and competent service. Treated with respect Friendly and respectful treatment. Competent workmanship when I bring car for maintenance . Good value for my trade-in. Offered several plans, but was More

by Karen. Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Mertens
Sep 30, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 31, 2019

It was a breeze! Jaime Abrego really took care of us , I bought a used car and made sure that I left as a satisfied customer. He made us feel comfortable. More

by Happy-2-B-Lucky789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eren Gonzalez, Jaime Abrego
Sep 30, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 30, 2019

Great customer service I felt taken care of the moment I stepped in the building. He answered all my questions and was very patient and understanding. I would recommend this More

by Carebear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional review! We're so happy our staff could be so helpful! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 30, 2019

Personable & Friendly, no pressure shopping environment. Toyota of Naperville was one of my first stops when I started shopping for my latest car. Jonathan was extremely professional and attentive. He spen More

by Sandhyap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Trevino
Sep 30, 2019 -

Toyota of Naperville responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. -Pat O'Brien, GM, pobrien@napervilletoyota.com

May 30, 2019

Great service Very happy with my car. Edgar and Dave were very professional and helped me to get the car I wanted for a good price without hassle More

by Lada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Avemian
Sep 30, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 29, 2019

Highlander hybrid David was awesome! Very personable and helpful. He made me a great deal for a 2019 Highlander hybrid. Eddie in finance was equally amazing and helpful More

by Sharabear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Avemian
Sep 30, 2019 -

Toyota of Naperville responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. -Pat O'Brien, GM, pobrien@napervilletoyota.com

May 29, 2019

Lease buy out My lease buy out experience for my 2017 camry was very smooth. Adam helped me thru the steps. He was very friendly and knew the process well. More

by RS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
Sep 30, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 29, 2019

Great sales experience Andres was great. He knew his stuff, was very pleasant to work with. Gave us options. Carefully explained the procedures we weren’t familiar with. Exp More

by Chip
Recommend Dealer
Yes
Employees Worked With
Andres Manjarrez
Sep 30, 2019 -

Toyota of Naperville responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. -Pat O'Brien, GM, pobrien@napervilletoyota.com

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