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Toyota of Naperville

Naperville, IL

4.9
8,832 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,832 reviews

August 17, 2019

Fast Reliable Knowledgeable and Courteous Thank You So Much Jaccob Basathia and alll staff of Naperville Toyata were Courteous Professional i walked in with bank check and got the car i wanted. Proud owner of C More

by mash121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Aug 21, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review and rating! We're so glad we could help! We wish you all the best until next time.-Pat O'Brien, GM, pobrien@napervilletoyota.com

August 17, 2019

Happy to own a Sienna The entire staff at Naperville Toyota was respectful, informative, and professional. Meraj Ahmed was very patient with my many questions; and made me More

by Sienna22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Suva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat O'Brien, Meraj Ahmed
Aug 21, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review and rating! We're so glad we could help! We wish you all the best until next time.-Pat O'Brien, GM, pobrien@napervilletoyota.com

August 17, 2019

Very good service Best dealer I have ever met. Very enthusiastic and provided a lot of information. Make up my day basically. Very professional and know all the pricing More

by Jerrymax1023
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Sep 26, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!- Pat O'Brien, GM, pobrien@napervilletoyota.com

August 17, 2019

Excellent Service! Our salesman was Jacob Basathia and the word "salesman" does not cover all of the wonderful service he gives us. Our family has purchased 5 cars and More

by J&M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Aug 21, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review and rating! We're so glad we could help! We wish you all the best until next time.-Pat O'Brien, GM, pobrien@napervilletoyota.com

August 16, 2019

Top Notch Service Came in and was immediately offered assistance. I worked with Zeke on my trade in and buy and it could not have been easier from start to finish. Love More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review and rating! We're so glad we could help! We wish you all the best until next time.-Pat O'Brien, GM, pobrien@napervilletoyota.com

August 16, 2019

Toyota of Naperville August 2019 Ilene met us outside lobby, showed us in and helped us get what we wanted. No fuss, no mess; great service. Very knowledgeable, resourceful, and fri More

by ElectRick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal in 'finance' (where we wrote the check), 2 guys in service dept, Ilene Bitton-Prosniewski
Aug 21, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review and rating! We're so glad we could help! We wish you all the best until next time.-Pat O'Brien, GM, pobrien@napervilletoyota.com

August 15, 2019

Great Service Thanks Naperville Toyota for making my car buying experience simple and memorable! Bought a better car than I thought I could afford. Dave Avemian Rea More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Aug 21, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review and rating! We're so glad we could help! We wish you all the best until next time.-Pat O'Brien, GM, pobrien@napervilletoyota.com

August 14, 2019

Leasing new RAV4 My experience at Toyota of Naperville was great. Dave Avemian was very professional, knowledgeable and polite salesperson. He knew how to connect and More

by Filip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Aug 21, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review and rating! We're so glad we could help! We wish you all the best until next time.-Pat O'Brien, GM, pobrien@napervilletoyota.com

August 13, 2019

Friendly/Exciting So, i have to start by saying, "Thank you Elizabeth!" The new Tacoma is awsome!! This was our first time at such a large dealership and we didnt real More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Squires
Aug 21, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review and rating Jimmy! We're so glad we could help! We wish you all the best until next time.-Pat O'Brien, GM, pobrien@napervilletoyota.com

August 13, 2019

Excellent Service Our family has been customers at Toyota of Naperville for nearly 20 years, and have always had an excellent experience with the service department. In More

by 2kToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coco Jordan, Adam Bennett
Aug 21, 2019 -

Toyota of Naperville responded

Thanks so much for coming to see us and for your truly exceptional feedback! We are so grateful for customers like you. Have a great day!- Pat O'Brien, GM, pobrien@napervilletoyota.com

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