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Toyota of Naperville

Naperville, IL

4.9
8,717 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,717 reviews

June 22, 2019

Bobby is the bomber! Bobby took time to explain everything to me, event though it was late. He was pleasant and kind. He was very patient and genuinely very accommodating. More

by GPBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review and rating! We're so glad we could help! We wish you all the best until next time.-Pat O'Brien, GM, pobrien@napervilletoyota.com

June 20, 2019

Just purchased my 5th car For this purchase I worked with Kris. Good salesman, listened to my situation and what I was looking for in a car. Great overall experience! More

by ML Geneva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Toyota of Naperville responded

Thank you for the five-star rating. We really appreciate the support! Have a truly exceptional rest of your week! - Pat O'Brien, GM, pobrien@napervilletoyota.com

June 18, 2019

Sales I buy all my cars from this dealership and only from Jacob basathia He always Taylor my needs and get everything ready on time thanks jacob More

by Habi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Sep 26, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great day!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 18, 2019

Excellent car buying experience Dave was friendly, personable and very professional. I appreciate the ease of the entire purchasing process. Discussions were open and nothing was hi More

by Troy_Plainfiled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Jul 30, 2019 -

Toyota of Naperville responded

We are so pleased to help you out and we're glad to hear this! Thanks for being a truly exceptional customer! Have a great rest of your week!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 18, 2019

Amazing experience Best car experience ever had, sales person was very polite and helped in every way possible. Very patient and friendly. I totally recommend buying at More

by JuanC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Sep 26, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 17, 2019

Amazing I really love the way our agent was with us he was very nice looking for a way to work with us.and he’s personal way to treat us very polite and profe More

by Francy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Sep 26, 2019 -

Toyota of Naperville responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road.- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 17, 2019

Great experience I was looking at multiple dealerships searching for the truck I had in mind... it wasn’t until I went to Toyota of Naperville that I was approached by More

by Danstacoma#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Toyota of Naperville responded

Thanks so much! We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great day!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 17, 2019

Great buying experience Worked with Kris to buy our 2nd car from him. Great rep and great Toyota dealer. Will continue to work with Kris at Toyota for future sales. More

by Eshudnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great day!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 16, 2019

Everyone was great to work with. No xxxxxx business for me....new what I wanted and what I was willing to pay and they all made it happen. They gave me an excellent value on my trade More

by Missindependent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional review! We're so happy our staff could be so helpful! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 16, 2019

2019 Toyota Rav4 Un excelente servicio en la compra de mi nueva Rav4 le quiero dar las gracias al equipo de Toyota f Naperville por el gran servicio! More

by Letty RAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Abrego
Sep 30, 2019 -

Toyota of Naperville responded

Estamos muy contentos de escuchar esto! ¡Gracias por sus amables palabras sobre nuestro concesionario! ¡Estamos agradecidos por clientes verdaderamente excepcionales como usted! ¡Que tengas una gran semana!

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