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Toyota of Naperville

Naperville, IL

4.9
8,836 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,836 reviews

September 02, 2019

Toyota Dealership of Naperville-Alain Vilma Alain Is the best, very trsutworthy! I highly recommend purchasing a vehicle at their dealership and asking them for help! Their staff are both accomm More

by AshreyA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alain Vilma
Sep 30, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!- Pat O'Brien, GM, pobrien@napervilletoyota.com

September 02, 2019

Amazing service Alain assisted me and he was extremely helpful and nice. I came in knowing what I wanted and he helped me get what I wanted. All the employees were ve More

by giaaa848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alain Vilma
Sep 16, 2019 -

Toyota of Naperville responded

Thank you so much for this amazing review! We love seeing truly exceptional customers satisfied with our service! All the best!- Pat O'Brien, GM, pobrien@napervilletoyota.com

September 02, 2019

Great leasing experience! Toyota of Naperville has great leasing deals and as a first-time car buyer, I felt lucky to have chosen them. I worked with Harvey Nyien and he was ve More

by wendychuang1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Toyota of Naperville responded

Thank you! We are so pleased to hear you had a great experience at our dealership. Have a truly exceptional week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

September 01, 2019

Great new car buying experience. We purchased a new Sequoia at Toyota of Naperville. The staff was helpful, knowledgeable and friendly without being pushy at all. We worked with Mike More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Toyota of Naperville responded

Thank you! We are so pleased to hear you had a great experience at our dealership. Have a truly exceptional week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

September 01, 2019

Friendly environment It was very nice working with Jacob. He was super helpful and I believe he got me a very good deal. Plus he made sure the car was extra clean before w More

by 005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Sep 16, 2019 -

Toyota of Naperville responded

Thank you! We are so pleased to hear you had a great experience at our dealership. Have a truly exceptional week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

August 31, 2019

Great experience. Salesman was excellent and professional. Dealer worked with us to get the price we wanted. Our salesman (Jorge Munoz-Vazquez) was professional and a gentleman who didn’t revert to “hard sell More

by oscia3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Botica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Munoz-Vazquez (Excellent, the Best)., Mukesh Mehta, Casey Krakowski
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional review! We're so happy our staff could be so helpful! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

August 30, 2019

4runner Top quality service. Compared with 5 other Toyota dealers prior to coming here and Alain got me the best deal. He was very professional and had a grea More

by Lopez2913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional review! We're so happy our staff could be so helpful! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

August 30, 2019

Friendly Great Service We just bought our second car from Toyota of Naperville ( we traded in the first) . Ilene was extremely patient, friendly, and professional throughou More

by Momoftthree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ilene Bitton-Prosniewski
Sep 30, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!- Pat O'Brien, GM, pobrien@napervilletoyota.com

August 29, 2019

Seamless experience from A to Z!!! We purchased out first Toyota with Ilene Bitton- Prosniewski. She treated my husband and I with such care it was incredible. We left feeling like we r More

by atpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski
Sep 16, 2019 -

Toyota of Naperville responded

Thank you! We are so pleased to hear you had a great experience at our dealership. Have a truly exceptional week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

August 28, 2019

Great experience Bobby Q was an amazing salesman, and was very professional. Also wasn’t rushing me to buy a car. I would highly recommend Bobby too someone else buyin More

by Sup29
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Toyota of Naperville responded

Thank you! We are so pleased to hear you had a great experience at our dealership. Have a truly exceptional week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

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