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Toyota of Naperville

Naperville, IL

4.9
8,718 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,718 reviews

June 27, 2019

Great shopping experience Everyone was friendly and very helpful with our purchase. Knowledgeable about the features of the vehicle and made sure we were comfortable before lea More

by augustmaston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Avemian
Sep 30, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 25, 2019

My highlander Alain helped us out with one car and we came back to buy another one 3 weeks later and drove hour and a half away because of his great customer servic More

by Toyota1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Sep 30, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional feedback! All the best until next time! Please let us know if there's anything else that we can do for you down the road. -Pat O'Brien, GM, pobrien@napervilletoyota.com

June 25, 2019

Recent NEW Toyota 4Runner purchase Kris, Ryan, and Sherri made my experience at toyota amazing! They all made sure that all of my needs were taken care of in a short amount of time! More

by llogan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Toyota of Naperville responded

Thanks for the truly exceptional review and rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. -Pat O'Brien, GM, pobrien@napervilletoyota.com

June 24, 2019

Phenomenal service on a rainy Wednesday evening! My husband had had a 2002 Ford T-Bird in the past and got a yen for a 2005 50th Anniversary Edition. He spotted one on Toyota of Naperville's website More

by Patient Car Widow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this amazing review! We appreciate truly exceptional customers like you! Have a great day!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 24, 2019

Recent New RAV4 Purchase Zeke made our RAV4 buying experience smooth and painless.. He made sure that we get the color of our choice and all our other requirements are met. We More

by Sarma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Heidecke
Sep 30, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional feedback! All the best until next time! Please let us know if there's anything else that we can do for you down the road. -Pat O'Brien, GM, pobrien@napervilletoyota.com

June 24, 2019

Recent purchase Mike Beck was excellent to work with during the whole transaction along with Jose Rivera and the finance manager Sherri Pacchiano. I would highly re More

by Radka C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherri Pacchiano
Jul 30, 2019 -

Toyota of Naperville responded

We are so pleased to help you out and we're glad to hear this! Thanks for being a truly exceptional customer! Have a great rest of your week!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 24, 2019

It was great It was a really great experience, Kareem was very friendly and I was able to get the perfect car I wanted with everything I was looking for More

by Edgarhonda38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Thomas
Sep 30, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 23, 2019

Zeke Beltran Zeke was fantastic at making sure we were well taken care of. He worked additionally hard to make sure the financial deal worked out for both sides More

by Cped1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional review! We're so happy our staff could be so helpful! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 23, 2019

Great Experience! Barbara was awesome! She was helpful from our first visit and made sure everything about our new car purchase went smoothly. Everyone from sales to fi More

by Sheri & Adam P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Aceto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Heidecke
Sep 30, 2019 -

Toyota of Naperville responded

Thanks for the truly exceptional review and rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. -Pat O'Brien, GM, pobrien@napervilletoyota.com

June 22, 2019

Feed back Great service Really felt like Mr Yakoob was only working for us We had his 100 percent attention He is very knowledgeable Very approachable and we co More

by Sharon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Aug 21, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review and rating! We're so glad we could help! We wish you all the best until next time.-Pat O'Brien, GM, pobrien@napervilletoyota.com

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