Back

Toyota of Naperville

Naperville, IL

4.9
8,271 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
Contact Dealership

1488 W. Ogden Ave

Naperville, IL

60540

Directions

By Type

Showing 8,271 reviews

July 24, 2020

Thank you Toyota Naperville. I am happy to get great service.Mr. Jaime Abrego is very cooperative and friendly.Thank you all Toyota. Thank you so much More

by litangain2020 Corolla
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Jul 27, 2020 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!

July 24, 2020

Thank you, Jacob Basathia and Tim O’Connell for taking such great care of us on our purchase . We love our new XSE and were thrilled that Naperville Toyota had the trim and package we were in search of. More

by Niki sigma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Basathia
Jul 24, 2020 -

Toyota of Naperville responded

Thank you so much for your kind words about our dealership, Niki! We really appreciate you taking the time to share your experience with us. Congratulations on your new Toyota! -Travis Jackson, General Sales Manager 630-615-4523

July 24, 2020

Very helpful. He took his time with us and listened to everything we were looking for. He was always making sure we were able to explore our options. Great man and great salesmen. More

by Regina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Toyota of Naperville responded

We are so happy to hear this, Regina! Thank you so much for sharing this feedback with us and we'll be sure to pass along your kind words. Have a great weekend! - Travis Jackson, General Sales Manager 630-615-4523

July 22, 2020

Jaime and the rest of the staff at Toyota of Naperville were fantastic to work with and made the car buying experience a pleasure. No pressure and helpful each step of the way. The crew went above and beyo More

by seanhogan
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Jul 22, 2020 -

Toyota of Naperville responded

Thank you so much for the 5-star review, Sean! We're so happy to hear that you enjoyed your experience with our staff. Please let us know if we can be of any further assistance! - Travis Jackson, General Sales Manager 630-615-4523

July 21, 2020

Bobby is great to work with. He is super friendly and really listens to your wants and needs for a vehicle. He is also efficient and professional. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 22, 2020 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review! We really appreciate your support. Come back and see us again soon! - Travis Jackson, General Sales Manager 630-615-4523

July 21, 2020

We didn’t expect to buy the car today we were very surprised at the excellent sales person Jacob Basathia with his 24 year experience he made us feel very relaxed we requested to see used cars and he More

by serg36io
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Jul 22, 2020 -

Toyota of Naperville responded

Thank you for leaving us this truly exceptional feedback! We really appreciate you taking the time to share your experience with us. Please let us know if we can be of any further assistance down the road! - Travis Jackson, General Sales Manager 630-615-4523

July 21, 2020

This was my first car and Edgar made the process so easy and was always there to answer any questions I had. He was always trying to find a way to meet my expectations which he by far did. He was so profess More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Toyota of Naperville responded

This review just made our day, Cindy! We're so thrilled to hear that you enjoyed your experience with our dealership and we'll be sure to pass along your kind words about Edgar. All the best for now! - Travis Jackson, General Sales Manager 630-615-4523

July 21, 2020

Phenomenal Service, I have purchased 4 cars from Salesman Alain Vilma and if ever in need for another vehicle Alain will again be my Salesman More

by demidavis71
Recommend Dealer
Yes
Employees Worked With
Alain Vilma, Mukesh Mehta
Jul 22, 2020 -

Toyota of Naperville responded

Thank you so much for this wonderful review, Demi! We really appreciate your kind words about our dealership. Looking forward to working with you again in the future! - Travis Jackson, General Sales Manager 630-615-4523

July 18, 2020

Edgar Alcantar was kind and patient while helping me find the best purchase option for my family. He invested his time and availability to explain my options for purchase over the course of a few days. Profe More

by Tanya Schmidt
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Toyota of Naperville responded

This is truly exceptional to hear, Tanya! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now! - Travis Jackson, General Sales Manager 630-615-4523

July 18, 2020

I am unbelievably happy with this dealership. Yes, there are fees, but they don't hide and don't make things difficult. I walked in ready to purchase a beautiful car. Mrs. Ilene was the best salesperson. Sh More

by Kiera W.
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ilene Bitton-Prosniewski
Jul 21, 2020 -

Toyota of Naperville responded

Thank you for leaving us such wonderful feedback, Kiera! We are so pleased to hear that you enjoyed your experience with our staff at Toyota of Naperville. Please let us know if we can be of any further assistance down the road! - Travis Jackson, General Sales Manager 630-615-4523

...
236
...