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Toyota of Naperville

Naperville, IL

4.9
8,271 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,271 reviews

July 30, 2020

Trading in my luxury car in the face of my husband’s declining health proved as difficult as I had anticipated. However, as soon as I met Elizabeth Squires, she was like an old friend who sincerely want More

by Bobbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Squires
Jul 31, 2020 -

Toyota of Naperville responded

Bobbie, thank you so much for your kind and supportive words about our dealership. We are so glad that Elizabeth was able to ease your car buying experience. Enjoy your new 4Runner! - Travis Jackson, General Sales Manager 630-615-4523

July 30, 2020

Jorge did a good job helping me make a big purchase. He was very accommodating to the needs I had and was very friendly. Thanks Jorge. More

by Tori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review, Tori! We are so thrilled to hear that you had a pleasant experience with our staff and we'll be sure to pass this along to Jorge. Come back and see us again soon! - Travis Jackson, General Sales Manager 630-615-4523

July 29, 2020

excellent I loved that they had Spanish speaking employees. I went with my family so it was great to have someone speak directly to all of us. Me encanto que tu More

by andy17mex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Jul 30, 2020 -

Toyota of Naperville responded

Muchas gracias por sus palabras y nos complace que haya tenido una buena experiencia en nuestro distribuidor. Le diremos a Jaime sobre su comentario. ¡Que tengas un buen día! - Travis Jackson, General Sales Manager 630-615-4523

July 29, 2020

If you’re looking for a great salesperson ask for Alain! He made my shopping experience extremely easy and stress free. He’s great and will treat you like a life long friend! I will be recommending him to a More

by gricelda.heredia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Jul 30, 2020 -

Toyota of Naperville responded

Thank you so much for your kind words about Alain! We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future! - Travis Jackson, General Sales Manager 630-615-4523

July 28, 2020

I had a great experience at Toyota of Naperville buying my new car last Saturday. My Sales Consultant was Jaime Abrego. Jaime was extremely helpful throughout the entire process. He negotiated a good d More

by rywatso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Jul 29, 2020 -

Toyota of Naperville responded

Thanks for taking the time to share your positive feedback with us! We really appreciate your kind words about Jaime and our dealership as a whole. Congratulations on your new Corolla! - Travis Jackson, General Sales Manager 630-615-4523

July 27, 2020

Wonderful experience Ilene was able to help us when we came in late, and without an appointment. We were only expecting to look! We weren't expecting to buy a car that day More

by skij587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski
Jul 28, 2020 -

Toyota of Naperville responded

Thank you so much for your kind words about Ilene and our dealership as a whole! We really appreciate you taking the time to share your experience with us. Enjoy your new vehicle! - Travis Jackson, General Sales Manager 630-615-4523

July 27, 2020

The best saleman I ever had!!!would recmmend to everyone!!! I geot the best deal a girl could ask for! Friendly and so helpful! Thank you More

by Scox.armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Toyota of Naperville responded

This feedback is so wonderful to hear! Thank you so much for this great review and we'll be sure to pass your kind words on. All the best for now! - Travis Jackson, General Sales Manager 630-615-4523

July 26, 2020

Great service no pressure sales shoutout to Jaime our car salesman and Fast Eddie our finance guy and David who sold us some extras for our vehicle More

by Perlac2229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Abrego
Jul 27, 2020 -

Toyota of Naperville responded

Thanks so much for this awesome review! We really appreciate the support. Have a truly exceptional rest of your week! - Travis Jackson, General Sales Manager 630-615-4523

July 25, 2020

Ilene was awesome! Such a fast process. She got be exactly what I wanted, no hassle! She still checks in on me and makes sure my purchase is exceptional. I am so happy with my 2019 RAV4. More

by Lauren Johns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski
Jul 27, 2020 -

Toyota of Naperville responded

Thank you so much for this wonderful feedback, Lauren! We really appreciate your kind words about Ilene and we'll be sure to pass those along. Enjoy your RAV4! - Travis Jackson, General Sales Manager 630-615-4523

July 24, 2020

Great car buying experience with Elizabeth Squires! Everytime we walk in to Toyota of Naperville we are so impressed with the quality of care that we get from the entire staff, whether it's from the ser More

by Jennyfule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Squires
Jul 24, 2020 -

Toyota of Naperville responded

Thank you so much for this amazing review! Your loyalty means the world to us and we feel so lucky to have such wonderful customers like yourself. Come back and see us again soon! - Travis Jackson, General Sales Manager 630-615-4523

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