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Toyota of Naperville
Naperville, IL
8,275 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,275 reviews
August 17, 2020
Knowledgeable about carQuick service Excellent Knowledgeable about car Quick service Excellent customer care Friendly Helped get a good value I would recommend this location and employee Knowledgeable about car Quick service Excellent customer care Friendly Helped get a good value I would recommend this location and employee to my friends and family More
by Lakhanim8
Employees Worked With
Jacob Basathia
Helpful August 17, 2020
Had an excellent experience purchasing my vehicle from Zeke. He is very patient, knowledgeable, and not pushy at all. He did not make me feel pressured. He also helped me get an excellent price on my trad Zeke. He is very patient, knowledgeable, and not pushy at all. He did not make me feel pressured. He also helped me get an excellent price on my trade in vehicle. I will never deal with another sales person outside of him for any future purchases. 10/10 More
by dleno
Employees Worked With
August 15, 2020
Jacob was wonderful He was patient with us and took the Jacob was wonderful He was patient with us and took the time we needed. He sold us our first 4 Runner 17 years ago. It was fate Jacob was wonderful He was patient with us and took the time we needed. He sold us our first 4 Runner 17 years ago. It was fate More
by Danitaandscott
Employees Worked With
Jacob Basathia
August 15, 2020
Bought first car with Jaime’s help - everything went smoothly and quickly. He helped me go through the process of purchasing my first car with outmost care. smoothly and quickly. He helped me go through the process of purchasing my first car with outmost care. More
by Camille Anne
Employees Worked With
Jaime Abrego
August 12, 2020
We are repeat customers with Jacob as our sales rep. We always check other dealers as well and have been very satisfied with the final deals with Jacob. He is knowledgeable and provides good guidance on ne always check other dealers as well and have been very satisfied with the final deals with Jacob. He is knowledgeable and provides good guidance on new car purchases. More
by RichR
Employees Worked With
Travis Jackson - Manager *****, Jacob Basathia
August 12, 2020
It was a very good service and personal attention. Thanks for being there for your customers and helping us get what we are looking for. for being there for your customers and helping us get what we are looking for. More
by Carlossalinasm
Employees Worked With
Jaime Abrego, Sherri Pacchiano
August 12, 2020
Highly recommend Alan! Bought my 3rd car from him and wouldn’t have it any other way. He always tries to get me the best deals and he’s very patient and explains everything very clear! wouldn’t have it any other way. He always tries to get me the best deals and he’s very patient and explains everything very clear! More
by Suzy10189
Employees Worked With
Alain Vilma
August 12, 2020
Harvey was great to work with. Not pushy and very insightful, will be coming back in the future to work with him. Definitely recommend this dealership. insightful, will be coming back in the future to work with him. Definitely recommend this dealership. More
by mattw
August 11, 2020
Mike was very helpful and friendly! He made sure our questions and concerns were answered thoroughly. Our purchase process went very smooth because of him. questions and concerns were answered thoroughly. Our purchase process went very smooth because of him. More
by LC
Employees Worked With
August 10, 2020
Alain Vilma was a tremendous help! He was able to work around my bad credit and get me into a brand new car. He absolutely gained my trust. I really felt like he was on my side. I walked out feeling like around my bad credit and get me into a brand new car. He absolutely gained my trust. I really felt like he was on my side. I walked out feeling like I got the best deal possible. I would recommend him to anyone!!! More
by mimikirby13
Employees Worked With
Alain Vilma
