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Toyota of Naperville

Naperville, IL

4.9
8,363 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,363 reviews

October 15, 2020

JACOB BASATHIA is the best salesman I've ever met. He's truthful, straight to the point, friendly, and very sincere. I hereby recommend him. More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Oct 19, 2020 -

Toyota of Naperville responded

Joseph, thank you for the leaving us this wonderful review. We're happy to hear that you had such a positive experience with Jacob! We'll be sure to pass along your kind words. Have a great week ahead! - Travis Jackson, General Sales Manager 630-615-4523

October 15, 2020

Amazing customer service! Jacub & Allen were very professional, polite and helpful. Igor from the financial department was impeccable. I was amazed by his knowledge and insights. Wow! 5 Star Service! More

by Chris Chowanietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Jucene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Marcial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacub Gawlik
Oct 19, 2020 -

Toyota of Naperville responded

Thank you for leaving us this wonderful review, Chris! We're thrilled to hear that you had such a great experience with our staff. Please let us know if there's anything else that we can do for you down the road. Have a great week! - Travis Jackson, General Sales Manager 630-615-4523

October 15, 2020

All around good person! Looks out in your best interest. Not pushy or annoying in any way. Great facility. Good covid precautions. Wash your hands folks & be safe! More

by Collin.kintz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Toyota of Naperville responded

This is truly exceptional to hear, Collin! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now! - Travis Jackson, General Sales Manager 630-615-4523

October 14, 2020

muchas gracias a jaime abrego me ayudo a encontrar mi rav4 muy buen servicio con el, cuando piensen conprar un toyota pasen a verlo a el great services More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Oct 19, 2020 -

Toyota of Naperville responded

Muchas gracias por tus lindas palabras sobre Jaime. Esperamos que disfrute de su nuevo automóvil y háganos saber si podemos hacer más por usted. - Travis Jackson, Gerente General de Ventas 630-615-4523

October 14, 2020

I had the pleasure of working with Ilene, my first female salesperson. I absolutely loved the service she provided to me. She was extremely patient and informative. She was not pushy at all, which is rare. I More

by Kia D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ilene Bitton-Prosniewski
Oct 19, 2020 -

Toyota of Naperville responded

Thank you so much for your kind words about Ilene and our dealership as a whole! We really appreciate you taking the time to share your experience with us. Please let us know if we can be of any further assistance down the road. - Travis Jackson, General Sales Manager 630-615-4523

October 14, 2020

I have been very pleased with the service I get from them. This is the 3rd vehicle I have bought from them and each time I have had super help and support. Thank you Toyota of Naperville. More

by rbmulder1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Toyota of Naperville responded

Thank you for the kind words about our dealership! Your loyalty and support means the world to us. Looking forward to working with you again in the future! - Travis Jackson, General Sales Manager 630-615-4523

October 13, 2020

Best sales man in the building, he was very nice and very polite very excellent service and very easy to understand and the best sales man More

by Dkhans2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Oct 13, 2020 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now! - Travis Jackson, General Sales Manager 630-615-4523

October 13, 2020

The dealership originally didn’t have the car I wanted but was able to locate one and get it next day. The whole car buying process was fast and smooth. The price was very fair for the vehicle. Was explai More

by justahonestman20041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meraj Ahmed, Rich Heidecke, Casey Krakowski
Oct 13, 2020 -

Toyota of Naperville responded

Thank you for this wonderful review! We are so happy that we were able to get you into the car that you wanted. Have a great day and enjoy your new vehicle! - Travis Jackson, General Sales Manager 630-615-4523

October 12, 2020

Jacob was great to work with, straightforward and kind. He answered all of our questions, some before we even had to ask! Great experience and a great car! More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Oct 12, 2020 -

Toyota of Naperville responded

 Sara, thank you for your kind words about Jacob and our dealership as a whole! We are grateful for truly exceptional customers like yourself. Have a great week ahead! - Travis Jackson, General Sales Manager 630-615-4523

October 12, 2020

Excelente Persona y gran servicio al cliente , Gracias por ayudarnos a tomar una buena desicion , no duden en pedir su ayuda de seguro se llevan una gran sorpresa !! More

by Emanuelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Oct 13, 2020 -

Toyota of Naperville responded

Emanuelle, muchas gracias por tus lindas palabras sobre Jaime. Esperamos que disfrute de su nuevo automóvil y háganos saber si podemos hacer más por usted. - Travis Jackson, Gerente General de Ventas 630-615-4523

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