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Toyota of Naperville
Naperville, IL
8,261 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,261 reviews
September 15, 2020
Ilene was so patient and understanding to my needs. She was very professional and personable. All said I would refer family and friends to her. Thank you was very professional and personable. All said I would refer family and friends to her. Thank you More
by Akhatting
Employees Worked With
Ilene Bitton-Prosniewski
Helpful September 15, 2020
Zeke Beltran did an awesome job in getting us into our Certified Preowned 2020 Toyota Highlander! We highly recommend both Zeke and Toyota of Naperville! Certified Preowned 2020 Toyota Highlander! We highly recommend both Zeke and Toyota of Naperville! More
by Mark
September 15, 2020
Bought a new car from the dealership. Very helpful staff. Jorge and Bobby from Sales explained everything and answered all my questions. Tim, the sales manager gave me a good deal. Mukesh from finance explai Jorge and Bobby from Sales explained everything and answered all my questions. Tim, the sales manager gave me a good deal. Mukesh from finance explained different warranties very well and helped me decide what is required and what is not. Very happy with their service. More
by Kartheek Chintalapati
Employees Worked With
Other Employees :
Wendy, Mukesh Mehta
September 14, 2020
I have purchased 3 vehicles from this dealership over the course of 15 years (I still have the 1st one) and I can honestly say this is the best Toyota dealership out there. Product Specialist - Ilene Bitt course of 15 years (I still have the 1st one) and I can honestly say this is the best Toyota dealership out there. Product Specialist - Ilene Bitton-Prosniewski, extremely knowledgeable and helped guide me to the perfect vehicle. Business Manager - Richard Heidecke explained all payment options making it absolutely pain free. Sales Manager Ryan Botica worked with Ilene to get me in the car I wanted. Steve Pacchiano - Pre-owned Sales Director took the time to to explain how they came to the offer for my trade that they did. Purchasing a vehicle can be such a stressful experience and I'm honestly saying this dealership takes all that away. Thank you all Naperville Toyota. Cindy More
by Cindy
Employees Worked With
Other Employees :
Steve Pacchiano - Pre-Owned Sales Director, Ilene Bitton-Prosniewski, Rich Heidecke
September 14, 2020
Harvey really took care of me & I was very happy with the NO haggle deal. The whole transaction took 2 hours - a personal best to me. NO haggle deal. The whole transaction took 2 hours - a personal best to me. More
by rjfury
Employees Worked With
September 13, 2020
Bobby was great through the entire process. He showed us many Vehicles until we found the one that fit our need. He is very knowledgeable and worked with us on obtaining our family vehicle. many Vehicles until we found the one that fit our need. He is very knowledgeable and worked with us on obtaining our family vehicle. More
by PLR2003
Employees Worked With
September 12, 2020
Mi segundo compra con Jaime ofrece in excellente servicio vayan y visitelo le ofresera el mejor servicio al caliente y profecionalismo no hay mas estrella para darle vayan y visitelo le ofresera el mejor servicio al caliente y profecionalismo no hay mas estrella para darle More
by Corola07
Employees Worked With
Jaime Abrego
September 10, 2020
We met Andres on our first visit November 2019, we had such a great experience that we came back to Andres again for a second purchase in August 2020. We will continue to recommend and return to Andres f such a great experience that we came back to Andres again for a second purchase in August 2020. We will continue to recommend and return to Andres for as long as he's there. More
by rjm2003
Employees Worked With
Mukesh Mehta, Andres Manjarrez, Casey Krakowski
September 10, 2020
Pretty good service , averything went smooth, good people to work with. I had no problem with any of the paper work. Everything was ok and good to work with. I had no problem with any of the paper work. Everything was ok and good More
by A.Z.G.
