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Toyota of Naperville

Naperville, IL

4.9
8,273 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,273 reviews

December 22, 2020

We visited today and Everything went smoothly. Highly recommend visiting Toyota of Naperville. Richard Ponulak was very helpful. We love our new car. Highly recommend this place More

by Paulinabanas
Recommend Dealer
Yes
Employees Worked With
Christy Butkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Happy holidays! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 22, 2020

Jaime was excellent and a pleasure to work with too. He was diligent and accommodating while working with us on our deal. We would definitely buy are next car from Naperville Toyota and Jsime More

by Vicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Dec 22, 2020 -

Toyota of Naperville responded

This is truly exceptional to hear, Vicky! Thank you so much for this review and we’ll be sure to pass your kind words on. All the best for now! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 22, 2020

Mike was mindful of my time and did everything he could to make the process as quick and smooth as possible. I was in and out with my new Jeep in no time. More

by clinares88
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2020 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review! We're so happy to hear that your experience at our dealership was a positive one. Happy holidays! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 22, 2020

Harvey Nyien was absolutely a pleasure to work with. Listened extremely well to our needs and followed up with exact opportunities we were looking for. More

by pdinella189
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Clark
Jan 04, 2021 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we’ll be sure to pass your kind words on. All the best for now! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 22, 2020

We worked with Mike Beck today on buying our certified pre-owned Toyota today. Mike was great to work with! He was very knowledgeable about all Toyotas in general, and there was never any sales pressure. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Toyota of Naperville responded

Joe, thanks for your kind words about Mike and our dealership as a whole! We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 22, 2020

We had a very pleasant experienced at Toyota Naperville. Allan Marcial is a knowledgeable sales assoc. Very nice guy indeed. I cant thank him enough.. More

by jy_snjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Marcial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review and this wonderful photo! We're so happy to hear that your experience at our dealership was a positive one. Come back and see us again soon! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 21, 2020

Jorge me atendió muy bien, se preocupó por mi y busco el mejor trato para que mi esposa y yo podamos disfrutar nuestra nueva Higlander More

by Barreraadan217
Recommend Dealer
Yes
Employees Worked With
Jorge Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Toyota of Naperville responded

Muchas gracias por tus lindas palabras sobre Jorge. Esperamos que disfrute de su nuevo automóvil y háganos saber si podemos hacer más por usted. ¡Que tengas un gran día! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 21, 2020

When we started our search, we weren’t sure what we wanted. After working with Ilene for a few hours, we figured out that a 2021 Sienna was what we were looking for! But they didn’t have the model with More

by Emily Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Jackson, Ilene Bitton-Prosniewski, Rich Heidecke
Dec 22, 2020 -

Toyota of Naperville responded

Emily, thank you for the truly exceptional rating on our end. We’re pleased you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. Welcome to the Toyota family! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 21, 2020

We worked with Barbra Aceto and she was great. We were looking at cars for a new driver so the ability for my daughter to test drive the car on their Test Track was great. That was a lot less stressful f More

by efm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barbara Aceto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Looking forward to working with you again in the future! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 21, 2020

The place has a friendly environment. I also like the fact that the dealership is implementing safety measures regarding Covid 19. The place has also a wide selection of cars More

by Fay
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Toyota of Naperville responded

Thank you so much for your kind words about our dealership, Fay! We really appreciate you taking the time to share your experience with us. Happy holidays! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

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