Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Naperville
Naperville, IL
8,260 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,260 reviews
January 02, 2021
Jamie abrego is an outstanding sales representative! Definitely kind and respectful, very friendly! Definitely would recommend him to other future customers, thanks for his and Toyota service! Definitely kind and respectful, very friendly! Definitely would recommend him to other future customers, thanks for his and Toyota service! More
by Edgaralaniz228
Employees Worked With
Jaime Abrego
Helpful January 02, 2021
Jacob was very experienced and fair. He is professional and courteous to work with. We had a positive experience. We highly reccomend buying a car here. and courteous to work with. We had a positive experience. We highly reccomend buying a car here. More
by Deannamatyskiel
Employees Worked With
Jacob Basathia
January 02, 2021
He’s so friendly and a good worker. He give me very good choices for my car. And Very good services and I love Toyota. choices for my car. And Very good services and I love Toyota. More
by Brii
Employees Worked With
January 02, 2021
Excelente servicio , buena disposición ofrece muchas opciones , es muy amable , lo recomiendo totalmente muy contenta de haber contado con sus servicios me ayudó mucho.m opciones , es muy amable , lo recomiendo totalmente muy contenta de haber contado con sus servicios me ayudó mucho.m More
by greciabh96
Employees Worked With
January 01, 2021
Purchased a new 2021 4Runner and couldn’t have been happier with the entire process!! From trade value (which was very fair) to purchase price of the 4Runner but most of all the great sales staff and m happier with the entire process!! From trade value (which was very fair) to purchase price of the 4Runner but most of all the great sales staff and management. I would 10/10 recommend anyone to come and work with Ilene. She’s very polite and easy to work with. More
by 2021 4Runner Trail
Employees Worked With
Other Employees :
Ilene Bitton-Prosniewski, Sherri Pacchiano
January 01, 2021
Just bought a 2021 Highlander XLE and had the best experience with Bobby. I would recommend Bobby to my family and friends, and I love my Highlander. experience with Bobby. I would recommend Bobby to my family and friends, and I love my Highlander. More
by Telavista
Employees Worked With
January 01, 2021
First time at the dealership. Bobby was amazing. Very professional, patient and kind. Bobby made my buying experience a wonderful and painless visit. Thanks A professional, patient and kind. Bobby made my buying experience a wonderful and painless visit. Thanks A More
by Cristalball
Employees Worked With
January 01, 2021
Wonderful experience at Toyota Naperville, thanks to Mr Basathia. He explained everything in detail, not being pushy and straight to point. I would definitely refer my family and friends to him . Basathia. He explained everything in detail, not being pushy and straight to point. I would definitely refer my family and friends to him . More
by Afzal
Employees Worked With
Jacob Basathia
December 31, 2020
This was my first purchase at the Toyota of Naperville and I could not have asked for a better end-to-end customer experience! I trust no one more than Jacob Basothos. If I ever purchase a vehicle again, and I could not have asked for a better end-to-end customer experience! I trust no one more than Jacob Basothos. If I ever purchase a vehicle again, Jacob is the only dealer I will work with. More
by Msthakrar
Employees Worked With
Jacob Basathia
December 31, 2020
Best experience we have had buying a car. Ilene and Casey were great - very helpful and informative. Ilene took the time to make sure we had a wonderful buying experience. Very knowledgeable about the car an were great - very helpful and informative. Ilene took the time to make sure we had a wonderful buying experience. Very knowledgeable about the car and took the time (even in bad weather) to explain all the details of our purchase. Would definitely recommend. More
by Jen B.
Employees Worked With
Ilene Bitton-Prosniewski, Casey Krakowski
