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Toyota of Naperville
Naperville, IL
9,116 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 9,116 reviews
November 14, 2025
Made it easy to buy a car, sales person was friendly as was all the staff. was all the staff. More
by Tripleb70
Employees Worked With
November 14, 2025
Many people, with good reason, dread or abhor (and worse) the car purchase "experience." The reason why my wife and I can honestly provide a 5+ rating was that from beginning to end - where we had "contact" the car purchase "experience." The reason why my wife and I can honestly provide a 5+ rating was that from beginning to end - where we had "contact" with 6 different people - we realized that the entire process was both professional and empathetic. It was also relatively quick. We are especially grateful to Rich. More
by mnevins2
November 14, 2025
Everybody was amazing, helpful, and friendly. Don’t forget fast and efficient.I highly recommend everyone I know. Thank you for everything Don’t forget fast and efficient.I highly recommend everyone I know. Thank you for everything More
by taratyson702
November 14, 2025
Kyle made it easy to buy the car. Larry the finance manager was super friendly and made it the whole process quick and easy. Larry the finance manager was super friendly and made it the whole process quick and easy. More
by philbrackmann
November 13, 2025
Everyone was very nice and very accommodating. They have a nice play room for the kids too. We all left the dealership happy! They have a nice play room for the kids too. We all left the dealership happy! More
by Ebyrnecfi
November 13, 2025
Went in the dealership knowing what I wanted and came out the dealership with what I wanted the dealership with what I wanted More
by salvador
November 12, 2025
Emil was a joy to work with. He is very knowledgeable and customer focused sales person. He is very knowledgeable and customer focused sales person. More
by Jgoetz777
Employees Worked With
November 12, 2025
Professional. Patient. Knowledgeable. Supportive. Our salesman made efforts to accommodate our needs and timeline. All staff were respectful Patient. Knowledgeable. Supportive. Our salesman made efforts to accommodate our needs and timeline. All staff were respectful More
by Julieoda
November 11, 2025
After years of having terrible experiences at various car dealerships, I finally had a great one at Toyota of Naperville! From start to finish they were so easy to work with, did not put any pressure on me t dealerships, I finally had a great one at Toyota of Naperville! From start to finish they were so easy to work with, did not put any pressure on me to buy, answered all of my questions kindly and diligently, and made me feel warm and welcome. Rich Ponulak was with me from the beginning of the process until the end and was so wonderful to work with. I highly recommend going here if you want to have a wonderful, pressure free car buying experience. More
by lauren.schpero
November 10, 2025
Harvey was awesome to work with. I came in late in the day and he was super quick to help me find my car. His enthusiasm was unmatched, next time I need a car I know where to go! Ev I came in late in the day and he was super quick to help me find my car. His enthusiasm was unmatched, next time I need a car I know where to go! Everyone at the dealership was easy to work with and didn't seem like they were trying to get money out of me. More
by kgjannisch
Employees Worked With
