Toyota of Naperville

Excellent experience dealing with our salemaen Mike. However dealing with the finance Manager Ron Steele was an absolute nightmare. In trying to sell us one of their many extended warranties he was r However dealing with the finance Manager Ron Steele was an absolute nightmare. In trying to sell us one of their many extended warranties he was rude, condescending and blatantly insulting. On several occasions called into question my wife’s intelligence and decision to purchase the vehicle. Called into question her decision making do to her occupation as a teacher. Said he was surprised a teacher would decide not to get the warranty he was offering. Said he was “scared” to sell my wife her car and let her leave with it. More

Friendly low pressure salesman and manager. Took the time to ensure all my questions and concerns were addressed. Took the time to ensure all my questions and concerns were addressed. More

Of course we hadn’t bought a car in a long while, we weren’t to happy with the procedure of buying. Right when we were getting the car we wanted and price…we were surprised with the undercoating/ sealan weren’t to happy with the procedure of buying. Right when we were getting the car we wanted and price…we were surprised with the undercoating/ sealant expense and then a fairly pressure extended warranty sales pitch. All adding to the total expense. It seems that you should tell buyers the total picture/procedure ahead of time. More

Excellent team from the sales staff to the finance department to the after sales department. Easy process to trade my old car in and purchase my new one. I highly recommend this dealership. department to the after sales department. Easy process to trade my old car in and purchase my new one. I highly recommend this dealership. More

I could not have asked for a better team and experience with the purchase of my Sequoia. Edgardo and Zeke were a true pleasure to work with. I look forward to working with them again in the future and to T with the purchase of my Sequoia. Edgardo and Zeke were a true pleasure to work with. I look forward to working with them again in the future and to Toyota of Naperville being my dealer of choice for all future purchases. Thank you guys again for the exemplary customer service. More

Mike was good. Finance process took too long. Almost 4 hrs, even with great credit scores Finance process took too long. Almost 4 hrs, even with great credit scores More

Very friendly, excellent service very knowledgeable and by far the easiest sales experience I have ever had! by far the easiest sales experience I have ever had! More

Luke Nurzhan is a great salesperson. Helped me to get best rates on my Highlander! Helped me to get best rates on my Highlander! More

Thanks Luke. It was nice to work with you. Nice dealership and nice people. Thanks It was nice to work with you. Nice dealership and nice people. Thanks More

Enjoyed working with this dealership. Emil very helpful explaining features of car. Very patient with technically challenged customer. Made the buying experience fun. Emil very helpful explaining features of car. Very patient with technically challenged customer. Made the buying experience fun. More