
Toyota of Murray
Murray, KY
Filter Reviews by Keyword
By Type
Showing 114 reviews
Dwain Taylor Toyota in Murray, KY is the BEST! ! !Andy Foley, Dannie, and Jason are terrific. My car is a dream, Love it! I'm a loyal fan of Toyota's ! !Andy Foley, Dannie, and Jason are terrific. My car is a dream, Love it! I'm a loyal fan of Toyota's More
The dealership never contacted me, by phone or email. Nor did I ever hear back about my loan approval. Even if I wasn’t approved a simply “we can’t help you” email or call would be nice and also professi Nor did I ever hear back about my loan approval. Even if I wasn’t approved a simply “we can’t help you” email or call would be nice and also professional! More
Purchasing my new Tacoma yesterday was the easiest transaction of a vehicle I have ever made. Working with Jason Freeman was simple, straightforward and delightful, third new vehicle my family has pur transaction of a vehicle I have ever made. Working with Jason Freeman was simple, straightforward and delightful, third new vehicle my family has purchased through him in the last three years. Thanks! More
I see most of the reviews are for a new car transaction. Yes, every dealer you can be happy with a new car transaction, but ask yourself whether or not loyalty and after purchase expectations are important Yes, every dealer you can be happy with a new car transaction, but ask yourself whether or not loyalty and after purchase expectations are important to you as well. I've purchase 4 vehicles from them over my time to give local business my business. One of the purchases was a new vehicle, in fact, my last purchase from them. There was an identified recall/warranty given to a particular make and model by Toyota. My expectations may be high, but I would expect customer tracking and loyalty to be important to a dealership. Oh, how I was wrong with this dealership and Toyota. They did not bother to call or contact me about this MAJOR defect. I have since purchased 3 new vehicles, not from Toyota, and especially not from this dealer whom sells the same make new in the adjoining parking lot. Find a place with reputable after purchase transactions to buy from. I'm not sure how there isn't more complaints about this dealership across the web on this particular area. In other ratings on other sites look at the one stars and you will see a majority is about after purchases. I saw 5 stars on here and wanted to give a reality check that the 5 stars are just for purchasing a new vehicle. I wish all the people I've talked to in this local community would speak up and provide the true ratings of this dealership. More
I just wanted to thank Ginger and the staff working there at Toyota Of Murray Very pleased with the outcome of my 2023 Toyota Corolla car I know from the past the service department is great and the dealersh at Toyota Of Murray Very pleased with the outcome of my 2023 Toyota Corolla car I know from the past the service department is great and the dealership is clean Thanks again More
We leased a RAV4 2022 as well as had Toyota of Murray’s service depart do a complete service on my husbands Tiyita truck, 2006. We couldn’t ask to work with anyone nicer and more accommodating than Brock service depart do a complete service on my husbands Tiyita truck, 2006. We couldn’t ask to work with anyone nicer and more accommodating than Brock Crouch and staff in finance and in the service area. They even provided a car while they worked on my husbands car. We truly appreciate this particular dealer. We live in another town but choose to do business at Toyota of Murray. Al & BLenda Chapman More
I was able to easily walk in and order the car that I wanted, which arrived very quickly. Jason Freeman and the other employees made the process fast and simple. I appreciate all their help. wanted, which arrived very quickly. Jason Freeman and the other employees made the process fast and simple. I appreciate all their help. More