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Toyota of Murfreesboro

Murfreesboro, TN

2.9
320 Reviews

3434 Bill Smith Dr

Murfreesboro, TN

37129

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Showing 320 reviews

February 16, 2020

I had a problem pop up with my car and immediately took it into service. They were able to get it fixed promptly and professionally. More

by Brian
Recommend Dealer
Yes
Employees Worked With
Josh, Charlene
Feb 24, 2020 -

Toyota of Murfreesboro responded

Brian, thank you for your great feedback! Our team here at Toyota of Murfreesboro sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We hope to see you soon!

February 13, 2020

Ron Brewer Ron was very patient and kind to me as I had a lot questions. I have been and will continue to recommend him. I had been shopping for awhile and went More

by dorothy.mcnair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Brewer
Feb 20, 2020 -

Toyota of Murfreesboro responded

Dorothy, we are pleased to hear of your experience with us here at Toyota of Murfreesboro. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpfuIt means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last!

February 11, 2020

Was very good with helping me what I was looking for worked with me on all my finances we come to terms and I bought one More

by steve.swetman
Recommend Dealer
Yes
Employees Worked With
Barry Apland
Feb 13, 2020 -

Toyota of Murfreesboro responded

Thank you so much for taking the time to leave us your review Steve! We are proud that Barry and our team were able to provide you with a 5-star experience!

February 11, 2020

Very knowledgeable, helpful and caring . They met all of our expectations and more. Thank you, Emily and JD. Looking forward to working with you again. More

by Tara
Recommend Dealer
Yes
Employees Worked With
Emily and JD
Feb 13, 2020 -

Toyota of Murfreesboro responded

Hi Tara, thank you for taking the time to leave a review for us at Toyota of Murfreesboro. We're happy we could meet your expectations! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

February 05, 2020

Jim Russnogle was amazing and not pushy. I told him I was just looking and he respected that so I bought a car from him once I decided. More

by Chrissycavanaugh
Recommend Dealer
Yes
Employees Worked With
Jim Russnogle
Feb 07, 2020 -

Toyota of Murfreesboro responded

Hello Chrissy, we're happy to hear you had a great experience with Jim! If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks again for your business!

January 18, 2020

Yes. Thank you very much Paul Smith. Paul was a very good customer service. I am very happy with customer service. They did good. Thank you More

by Ayad elzarad
Recommend Dealer
Yes
Employees Worked With
Paul Smith
Jan 20, 2020 -

Toyota of Murfreesboro responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Toyota of Murfreesboro. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

January 17, 2020

I went in for a routine service. They made it very easy and the visit was seamless from the time I pulled into the service bay to the time I drove away. I was also pleasantly surprised they gave my car a c More

by Brian
Recommend Dealer
Yes
Employees Worked With
Drake
Jan 20, 2020 -

Toyota of Murfreesboro responded

Brian, we're glad to hear our staff took such great care of you! Here at Toyota of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 10, 2020

They did a great job getting me and out of my service on my vehicle. Justin Greenhut- the service advisor- kept me informed of my vehicle the whole time ! I plan to return for any future service I mite need More

by Momdad8777
Recommend Dealer
Yes
Employees Worked With
Justin Greenhut
Jan 17, 2020 -

Toyota of Murfreesboro responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 09, 2020

The service was good & the staff was very pleasant & courteous + wait time was excellent. I really do not know what else I should say was there for a 6,000 + rotate tires, check fluids, etc. More

by Jbd106456
Recommend Dealer
Yes
Employees Worked With
Justin Greenhut
Jan 17, 2020 -

Toyota of Murfreesboro responded

Thank you so much for your kind words about your experience here at Toyota of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Toyota of Murfreesboro!

December 17, 2019

Great service department I brought our 2007 Toyota Sienna for multiple repairs. It had engine light miss firings, VSC, and Track light codes. I also had them check the oil lea More

by Mazda2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clark Roberts and the mechanic
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