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Toyota of Murfreesboro

Murfreesboro, TN

2.9
320 Reviews

3434 Bill Smith Dr

Murfreesboro, TN

37129

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Showing 320 reviews

March 27, 2021

As a single female, buying a car can be intimidating, but Lee Wilson in sales and Mike Smith in finance made it a great experience. More

by NewRAV4owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Wilson, Mike Smith
Mar 29, 2021 -

Toyota of Murfreesboro responded

Hello, we're glad to hear our staff took such great care of you! Here at Toyota of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope to see you soon!

February 08, 2021

I have always made appointment on line and it has worked every time. The last time it took twice as long to do the same work. I think it must have been a over scheduling problem. I have only had Toyota More

by david.calderone20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wiseley
Feb 10, 2021 -

Toyota of Murfreesboro responded

Hello David, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2021

good job they are excellent I love those people because they know watt they are doing and make sure that you are happy to thank you More

by Lydia.torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul smith
Feb 05, 2021 -

Toyota of Murfreesboro responded

Lydia, thank you so much for your feedback about Toyota of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

January 29, 2021

Vehicle was scheduled for it's first maintenance. Work was done very timely; maybe too timely, The required maintenance alert was not reset. Had to take it back the next day to have it reset. Very inconve More

by glm195
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Noah Weakley
Feb 02, 2021 -

Toyota of Murfreesboro responded

Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

January 27, 2021

We are a Toyota family and all 3 were purchased and service with Toyota of Murfreesboro. Matt Breaux makes buying a car easy and pain free. We even got special surprise delivery for our son's Tundra More

by awhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Breaux, Taylor(service advisor)
Jan 28, 2021 -

Toyota of Murfreesboro responded

Hi, thank you so much for your feedback about Toyota of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

January 27, 2021

The Best everything about my service was great nice people to do business with keep up the good job I will be coming back in the future More

by VHJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeromy Horsley
Jan 28, 2021 -

Toyota of Murfreesboro responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Toyota of Murfreesboro.

January 25, 2021

A seven hour trip was made to purchase my 2021 A91 Supra A seven hour trip was made to purchase my 2021 A91 Supra , due to a prompt reply online. Location and staff are lovely. Special thanks to Clay and De More

by Katy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay and Devaughn
Jan 26, 2021 -

Toyota of Murfreesboro responded

Hi Katy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2021

Purchased my 2016 Tacoma from Murfreesboro dealership and they have serviced it ever since. Purchased replacement tires there also. Just had a flat tire and they took care of it. They honored the tire warran More

by jjustis2240
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Paul Smith
Jan 25, 2021 -

Toyota of Murfreesboro responded

Hi, thank you so much for your feedback about Toyota of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

January 22, 2021

Very low pressure and simple service. Even buying a used vehicle I was treated the same as buying a new top of the line. Price was very fair from the start and my dealer Jacob was a very good salesman. He w More

by aifwhat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 25, 2021 -

Toyota of Murfreesboro responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 21, 2021

Not exactly safe right now inside during a pandemic. Lots of unsafe practices: no social distancing at checkout, masks not a requirement, & no updated way to check out & review services online or app. Also w More

by Bella6847
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
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