Toyota of Murfreesboro

Beware of the Service contract We purchased a pre owned Camry. It had about 30,000 miles, and Toyota of Murfreesboro said that a lifetime powertrain warranty came with it. When we We purchased a pre owned Camry. It had about 30,000 miles, and Toyota of Murfreesboro said that a lifetime powertrain warranty came with it. When we went in to sign, we were told that we only get the powertrain warranty if we take the maintenance plan. The plan is another $800. We were told that it would not be a problem to get oil changes and service (I specifically asked because we have had long waits there). Our first oil change, we made the appointment and still had to wait over an hour. Now for the second oil change we are told that the first available appointment is in 2-3 days. My wife was told that she could drop the car off and they will drop her off at work. All this for an oil change....Mobile 1 can do this in 15-20 minutes. We were mislead about the powertrain warranty and the convenience of the maintenance plan. More

Bait and Switch Long story short.... Mike Nobles, Internet Sales Manager, called and said "Great news, we are going to accept your offer for the car you asked about. Long story short.... Mike Nobles, Internet Sales Manager, called and said "Great news, we are going to accept your offer for the car you asked about." It was a red 2012 Camry SE...SE is the key point here. I knew what exactly what I wanted and what I would pay for it. Needless to say, I was excited. After setting up an appointment time of 6:45 pm, it was all set to go. My husband got off work early so we left early. The whole time we were texting back and forth with Mike to let him know we were on our way. his response was "Great. See you in a little while. Woo-hoo...I'm getting the car I've been waiting for. NOT! Mike and his sidekick Steve met us outside and was leading us to an LE not SE. I looked at Mike and said "This deal was for an SE". He said I'm sorry, that one sold right before you got here. I do have this red LE that I can make you a deal on. Needless to say...I wouldn't buy a bottle of water from this dealership if I was suffering from dehydration. BEWARE: as of this posting the car is still posted on their website for sale: Stock No. U119403A VIN 4T1BF1FK6CU605333 More

GREAT Great ALL the way around ......this is the 1st used ive had ...So far So Good ! Matt Breaux was GREAT and didn't know him before walking around lookin Great ALL the way around ......this is the 1st used ive had ...So far So Good ! Matt Breaux was GREAT and didn't know him before walking around looking at cars. More

My new Tundra Shopping for a vehicle shouldnt be tuff, once at Toyota everything clicked. Blake Poteat and the owner made it easy. Thank you, Charles and Lisa Shopping for a vehicle shouldnt be tuff, once at Toyota everything clicked. Blake Poteat and the owner made it easy. Thank you, Charles and Lisa More

Happy with my Highlander I met Steve Woodard last week and bought a car that day. I was very impressed with the new Toyota facility and Steve's ability to treat me as if we we I met Steve Woodard last week and bought a car that day. I was very impressed with the new Toyota facility and Steve's ability to treat me as if we were old friends. I felt very comfortable , no pressure and very informed about the car I bought. I have already told others about this good experience and am very happy with my Highlander. Thanks Steve! Kim Jameson More

NSmith Frank Taylor and Uncle Bud of the internet sales were great to work with!! They were very patient and helpful willing to make personal time.. Thanks Frank Taylor and Uncle Bud of the internet sales were great to work with!! They were very patient and helpful willing to make personal time.. Thanks More

outstanding service and outstanding new auto avalon hybr Once again the dealership owner and the best salesman, Blake, came through with another outstanding sale and taking care of the customer. You guys ar Once again the dealership owner and the best salesman, Blake, came through with another outstanding sale and taking care of the customer. You guys are great. Again, thanks to Blake for the outstanding service and delivery. More

Gus & Doug Gus did a great job selling us our car.Doug was great on the financial end. Salesmen opened doors for us. Everyone was so friendly & helpful. Beautifu Gus did a great job selling us our car.Doug was great on the financial end. Salesmen opened doors for us. Everyone was so friendly & helpful. Beautiful, clean dealership. Was treated like royalty by Gus & others there. Would definitely purchase another vehicle from here if needed to. Many thank yous to Gus! Lisa & Mark Meier More

Great Group I must say that the staff (Sales & Service) of Toyota of Murfreesboro are excellent in every way. The service department, under Van's leadership, coul I must say that the staff (Sales & Service) of Toyota of Murfreesboro are excellent in every way. The service department, under Van's leadership, could not be more professional. My husband and I use their service department for both our cars and have never been disappointed in their work. I highly recommend Jonathan DeBerry in the sales department if you are looking for a car. He is very knowledgeable and will work with you until you are satisfied with the deal. This group of professionals is a true asset to our community. More

Beautiful Facility The new facility is beautiful and it's very conveniently located. The staff was wonderful: polite, friendly, and very professional. I was there The new facility is beautiful and it's very conveniently located. The staff was wonderful: polite, friendly, and very professional. I was there about 1-1/2 hours and was very glad I had brought my Kindle so I could read because the placement of the TV is very poor. They've provided customers with a beautiful large screen TV but it faces a wall of windows so it's difficult to see anything except glare. But that was the only negative part of my experience. More