Toyota of Murfreesboro
Murfreesboro, TN
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The service advisor I just spoke to was extremely unhelpful and unpleasant and further justifies my reasons for never using them, not even for recalls now. And I'll also be buying from another deale unhelpful and unpleasant and further justifies my reasons for never using them, not even for recalls now. And I'll also be buying from another dealership. More
This is not only a 'thank you' for the assistance provided in the sale of an acquired truck ... moreover, it is an expression of commendation for the exemplary manner in which an astounding employee provided in the sale of an acquired truck ... moreover, it is an expression of commendation for the exemplary manner in which an astounding employee performed his duties. Lino Lovrenovic's demeanor represents this dealership impressively. He was extremely knowledgeable about the availability of inventory, particulars about the vehicle we were considering and he made sure that acquisition process was clearly understood. At no time was there an inkling of pressure. Although the vehicle of interest was already clean, he had it detailed for absolutely immaculate presentation. The paperwork process was smooth and taking delivery was more pleasurable than imagined. This experience is how buying a vehicle should transpire. It is the type of service that affirms the decision to pass other dealerships in order to reach and do business with Toyota of Murfreesboro. Selling us the truck is appreciated ... but the service is gratifying! It is truly inspirational to see such caliber of professionalism with emphasis on customer service. Congratulations on 'getting it right' with Lino as a valuable asset on the Toyota of Murfreesboro sales team. More
The service department will waste your time. You’ll see your vehicle appear from the service bay and think you’re done. Think again! Your trip will be extended unnecessarily by a half hour with You’ll see your vehicle appear from the service bay and think you’re done. Think again! Your trip will be extended unnecessarily by a half hour with the single customer-facing employee slog’s through all the other customers. It’s silly that management is willing to have a single employee responsible for all that. It’s worse that they don’t respect customers enough to have additional staff. More
Toyota of Murfreesboro does not sell certified preowned cars. I purchased a used Cadillac Escalade for almost 100k. The truck wasn’t even clean when I arrived, when I was told that it was good to go. I had cars. I purchased a used Cadillac Escalade for almost 100k. The truck wasn’t even clean when I arrived, when I was told that it was good to go. I had a list of error codes in which they had to take the truck to another dealership to clear the errors and not fix the issue. I found out while I was on the road with my family heading back to GA. All the errors came back up. No wonder they wanted to push us out. I called the agent and explained what happened and basically said I was on my own. That is my problem now. So much for the support. Luckily, I’m still covered under the manufacturer’s warranty they will fix the issues. I will never buy a vehicle there anymore! Hanson More
A purchase a Toyota Camry, 2022 brand new car zero mileage after 2000 miles I had an issue with the ICU and the car will not start. I asked them if I can return it they say we can’t do that they did mileage after 2000 miles I had an issue with the ICU and the car will not start. I asked them if I can return it they say we can’t do that they did fix it also, I figure out when I purchased a car they put $5000 on top of the price of it Guys be attention to that I asked another Toyota dealership they told me you will have to bay only the price of the car and the taxes, that’s it Omar abdelaziz sales manager don’t ever buy anything from there More
Michael Brooks was very patient as I spent a few months making a decision on which Toyota, which color and which model we wanted. He was helpful during the process and has contacted me three times since t making a decision on which Toyota, which color and which model we wanted. He was helpful during the process and has contacted me three times since the purchase to see if I had any questions. More
Matt Breaux is the best salesperson I have ever had the pleasure of doing business with. He is an honest, great natured , and all around great person. He made the drive from Knoxville so worth it ! And Sea pleasure of doing business with. He is an honest, great natured , and all around great person. He made the drive from Knoxville so worth it ! And Sean Donaldson the finance guy is super intelligent and able to explain the services Toyota offers in the simplest of terms. These two are great people and a joy to spend time with, I'm so glad I chose to go to Toyota of Murfreesboro ! More
We have purchased 2 vehicles from Toyota of Murfreesboro--both working with George Ghaly. We enjoyed working with ALL the staff, but George really went the extra mile for us. Not only did he sh Murfreesboro--both working with George Ghaly. We enjoyed working with ALL the staff, but George really went the extra mile for us. Not only did he show concern for my family after we were in an accident with the 1st vehicle we bought there, but he also did everything in his power to make sure we got the best car for our family at the best price possible. We were beyond blessed to work with him and highly reccomend Toyota of Murfreesboro--especially George--for all of your vehicle purchase needs. We will never go anywhere else as long as George is at Toyota of Murfreesboro! More