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Toyota of Murfreesboro

Murfreesboro, TN

2.9
320 Reviews

3434 Bill Smith Dr

Murfreesboro, TN

37129

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Showing 320 reviews

January 21, 2019

Fixed my problem and shuttled me to work Even though I mentioned this problem with my speaker on a previous visit it was this visit that finally got it corrected. They identified the problem More

by Brodarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine
Jan 23, 2019 -

Toyota of Murfreesboro responded

We're so happy to hear we were able to help you out with your speaker problem! We'd be more than happy to pass along your comments to Jasmine as well. Thanks again for taking the time to leave us this information about your recent visit. Until the next time we meet, take care!

January 18, 2019

Great experience Sale people Matt (Bro) and Will were exceptionally sharp and easy to work with.. Matt knew every detail of the complex Avalon and Will was very respon More

by oldman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Breaux and Will Duncan
Jan 21, 2019 -

Toyota of Murfreesboro responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 18, 2019

Good Service The service advisor. Andrew Bartlett, was very knowledgable and poliite. I was very pleased with time I waited at the dealership. My service was fast More

by Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bartlett
Jan 21, 2019 -

Toyota of Murfreesboro responded

Roy, we are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Toyota of Murfreesboro. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

January 17, 2019

NEW 2019 RAV4 BUYER Our salesman, Matt, was awesome! He was very knowledgeable about the overall features of the car, warranty and service. Everything I asked you knew More

by TMAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Braeux
Jan 21, 2019 -

Toyota of Murfreesboro responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Toyota of Murfreesboro for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

January 02, 2019

Bad service, assurances not kept, No mamual We bought a used car with a keyless entry. A manual was to be provieded.a great warenty was give if manual follow! NO mamual! More

by UnhappyRo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kat
December 27, 2018

Purchased New Toyota Tundra I went to several Toyota dealership in East Tennessee and none of these would work with me like the Sales people at this Toyota dealership.I would rec More

by Happy New Tundra Truck Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay, Humphrey
December 22, 2018

Excellence The salesman, Alex, was extremely friendly and helpful in helping us find just the right truck. He was very knowledgeable about the vehicle's features More

by Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Doug
December 21, 2018

Service on '18 RAV 4 We received excellent ,professional.and friendly service on our '18 RAV 4 on Tues Dec 18th. We got in as scheduled. Terrance, the Service Mgr was f More

by RAV 4 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance, Service Mgr
December 20, 2018

Excellent Service Ive been very pleased with this dealership from my purchase thru my 65,000 mile service as of yesterday. Andrew was very helpful, informative and pun More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew service rep
December 16, 2018

Excellent I have been very pleased with Toyota of Murfresboro service department. They have picked up where sales department has left off and I could not be mor More

by Vinnie7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrains and Mike Thomas
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