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Toyota of Murfreesboro
Murfreesboro, TN
320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 320 reviews
February 25, 2019
Excellent experience!! Thank you so much for helping me keep my 2004 Toyota running like a new Toyota!... kindness of staff and cost conscience help in parts and service mak Thank you so much for helping me keep my 2004 Toyota running like a new Toyota!... kindness of staff and cost conscience help in parts and service makes me keep coming back! More
by Christy R. Nettles
Employees Worked With
Ivan Baldwin and Chris Mejia ,& Adam Obessiey
February 25, 2019
"Safety Recall Service" I was pleased with the service that they have done for my car "Prius 2013". The person who worked on my car named Josh Pope. My husband asked Josh how I was pleased with the service that they have done for my car "Prius 2013". The person who worked on my car named Josh Pope. My husband asked Josh how long will it take to fix the safety recall before we brought my car and Josh said about two hours and he has done what he said. Josh took his time to make sure my car will be safe enough to drive. Josh communicate clearly with my husband and make sure that my husband understood what Josh was talking about. This is the kind of employee we need to keep because they really do marvelous or exceptional when it comes to taking care of customers. I would recommend Toyota of Murfreesboro to anybody when it comes to buying cars or good service. Good job Guys and keep up the good work. More
by juliet2013*
Employees Worked With
Josh Pope
February 13, 2019
Service I’m pretty sure no one enjoys bringing their vehicle in for service when they know they have issues with their vehicle. I’m new to the area and heard I’m pretty sure no one enjoys bringing their vehicle in for service when they know they have issues with their vehicle. I’m new to the area and heard good things about Toyota of Murfreesboro’s service center. I was not disappointed with my visit at all! Drake was the gentleman who helped me, he was very informative, friendly and got me in and out in no time. My vehicle is running great again and at a VERY reasonable price! Will definitely be coming back here! More
by Ashley
Employees Worked With
Drake Parker
February 08, 2019
Fast and friendly The service was fine and fast. I was pleased for the service that they have done. Fully depends on them. Good communicator speak with dignity and resp The service was fine and fast. I was pleased for the service that they have done. Fully depends on them. Good communicator speak with dignity and respect. More
by Lax
Employees Worked With
Clark
February 02, 2019
50k maintenance check and air bag recall -1/25/19 Many thanks to Jasmine and his team for another great job servicing my 2012 Sienna which also included a re-check of a minor leak from the timing cove Many thanks to Jasmine and his team for another great job servicing my 2012 Sienna which also included a re-check of a minor leak from the timing cover discovered during the 45k maintenance check on 7/27/18. I opted to drop the van off the night before our 8:45AM appointment and was pleasantly surprised when Jasmine called prior to that time to ask if I had thought of anything else that should be included on the list of things to be checked out. More
by KJD67
Employees Worked With
Jasmine Thompson
January 31, 2019
Air Bag Recall - (4) Tires / Alignment Austin and the staff were very cordial. I normally don't complete reviews but this one was deserved. Thanks again for making me feel important. Austin and the staff were very cordial. I normally don't complete reviews but this one was deserved. Thanks again for making me feel important. More
by Glen "Chi-Chi" Brons
Employees Worked With
Austin was very helpful, treated me like a Rockstar Roger and Steven gave me a shuttle ride back to the house.They were awesome!
January 28, 2019
Bad experience My check engine light came on in december, i brought my less than 2 yr old (23000 miles) rav4 in and they toldme it was a broken switch, they would or My check engine light came on in december, i brought my less than 2 yr old (23000 miles) rav4 in and they toldme it was a broken switch, they would order the part and i could get it the next day. It was fine, no charge, until the next day when the light came back on. I called and talked to the service dept who told me to ask for paul and he would sqeeze me in that afternoon. I drove all the way up there from nashville so they could make me wait 45 minutes and tell me to bring it back the next day. I dropped it off the next day and was told that they would make sure i had a ride to work that evening. At 130 i called, they couldnt tell me anything. They called back about 230 to tell me the car wouldnt be ready till the next day, the problem was caused because of a spill on the gearshift that somehow leaked onto a transmission switch, it wouldnt be covered under warrenty and would be $1170. I told him i wanted to see pictures.. I asked for a rental and the guy said they didnt have any, so im stuck with no way to work. The next day they didnt call till 3 in the afternoon to tell me i could pick up my car,, i was already on my way to work so couldnt get it that day. i go in friday morning to get my car, the tech shows me a picture of my console with some geass clippings but no liquid spill. I dont know about cars so i cant argue with him, i paid after he pointed out the $20 discout 🙄 on a repair that should have been covered by warrenty. When i get in my car i see the console still has grass trimmings on it...if that was the problem why didnt they take the time to clean it? You had my car 2 days and couldnt run it thru the wash? So dissapointed, i wont trust a dealership again. More
by Cherie
Employees Worked With
Paul and Josh
January 26, 2019
Fast Friendly and Reliable Great Experience each and every time I get repairs done on my vehicle. Would highly recommend Clark for all of your car and service needs. Great Experience each and every time I get repairs done on my vehicle. Would highly recommend Clark for all of your car and service needs. More
by Tutu
Employees Worked With
Clark
January 25, 2019
Service agent was exceptional! Agents are always friendly and helpful. Love the waiting area and the refreshments offered and the chance to look at the new cars love it! Agents are always friendly and helpful. Love the waiting area and the refreshments offered and the chance to look at the new cars love it! More
by Bettylou1952
Employees Worked With
Mike
January 23, 2019
Excellent service I have used your dealership for service several times. Have never tried to sell me something I did not need. Fairly fast service and friendly I have used your dealership for service several times. Have never tried to sell me something I did not need. Fairly fast service and friendly More
by Hdavis
Employees Worked With
Can’t remember his name
