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Toyota of Murfreesboro

Murfreesboro, TN

2.9
320 Reviews

3434 Bill Smith Dr

Murfreesboro, TN

37129

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Showing 320 reviews

December 16, 2019

Fast friendly service and great staff was done ahead of appointment time. Dealership was clean and service was fast and friendly will come back again More

by scroberts
Recommend Dealer
Yes
Employees Worked With
Clark Roberts
December 11, 2019

Andrew Bartlett is and exceptional good service adviser. He should be service manager. He is that good. And a very knowledgeable guy. Keep up the good work Mr. Barlett. More

by Wbishop48
Recommend Dealer
Yes
Employees Worked With
Andrew Bartlett
December 11, 2019

We was only looking at vehicles and ended up trading our vehicle and buying a new Tacoma. Salesman ‘Z’ offered us beverages several times during our visit, More

by JorgeR.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Azeem “Z” Khan
December 06, 2019

Staff has always been friendly and helpful. I chose to buy a vehicle from this dealership instead of the one in my town because of the way I was treated. It takes a little longer for me to travel there f More

by DLC
Recommend Dealer
Yes
Employees Worked With
John Emerson, Various others last 3 years
December 06, 2019

Matt was the best sales professional i have ever had, i highly recommend this professional sales person to everyone who wants to buy a vehicle, the entire dealership not only is the nicest dealership i hav More

by J Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt,Ashley
November 06, 2019

Great experience I had new brake pads and the discs turned, oil change, tires rotated and a new battery installed and the front lights replaced due to scratches on the More

by Rzrbrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 08, 2019 -

Toyota of Murfreesboro responded

Hello, thank you for your great comments about the quality of service our staff provides! It means a lot to us to have earned your trust in our business. We look forward to your next visit! Take care!

November 03, 2019

I went to Toyota of Murfreesboro with an appointment on a Saturday morning. All I needed was a software update for my Entune to try to solve connectivity issues. I got there and didn’t know where to go so I More

by Momof4
Recommend Dealer
No
Employees Worked With
Deandre
Nov 04, 2019 -

Toyota of Murfreesboro responded

I am so sorry to hear about your experience. This is definitely not how we take care of our customers. I understand you have spoken to our service manager. She has issued you a credit and we are very sorry this happened. Please let me know if I can assist you in any way. I hope we will see you again to show you how much we appreciate you Charleen Coleman AST GM

October 16, 2019

love My Toyota’s They were very friendly helpful have bought 3 vehicles from them , will again great place! The atmosphere while you wait for any kind of service is ve More

by hairmom4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bartlett
Oct 17, 2019 -

Toyota of Murfreesboro responded

Hello, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 15, 2019

"My husband and I were both looking for a vehicle" October 5th 2019 Went to Toyota and we both left with smiles on our faces. Our buying experience was simply amazing. Thank you Modestus F'evrier Sr. More

by Robert and Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Modestus F'evrier
Oct 17, 2019 -

Toyota of Murfreesboro responded

Denise, we're glad you and your husband had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2019

I was looking for a used car decent price. We found the car what we wanted thanks not financed for the price they were asking. Manager work with bank and gave me the car at the cost of the bank was willing More

by Shawn
Recommend Dealer
Yes
Employees Worked With
Manager and Goff
Oct 09, 2019 -

Toyota of Murfreesboro responded

Shawn, we work hard to get our customers the best deals and we are so glad we could do just that for you! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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