Toyota of Muncie - Service Center

There couldn't be a more friendly, customer service oriented, dealership anywhere around. Jeff and his team truly care about the customer and the community. Excellent job by the entire team. They ha oriented, dealership anywhere around. Jeff and his team truly care about the customer and the community. Excellent job by the entire team. They have a great inventory of new and used cars. I can't wait until my wife lets me shop - a new Toyota SUV from Jeff is just what I need. More

We are proud owners of a 2007 RAV and a 2007 Sienna van both purchased new from Toyota of Muncie and serviced there ever since. Brakes, tires, oil change, and vehicle rental you name it and Toyota of Munc both purchased new from Toyota of Muncie and serviced there ever since. Brakes, tires, oil change, and vehicle rental you name it and Toyota of Muncie has always been there for me, my family and my customers. Their committment to professional service and community involvement is why we do business with them. Keep up the good work! More

I've purchased 3 vehicles since it opened in Muncie. Each buying experience has been unbelievable with the low stress it has caused, that's why I keep coming back. I was also there today for my oil cha Each buying experience has been unbelievable with the low stress it has caused, that's why I keep coming back. I was also there today for my oil change and tire rotation. It is always pleasant to wait on the vehicle because of the comfortable setting they provide. Peggy was very helpful in service and made sure i was aware of the timeframe and any changes made to it...thanks Toyota of Muncie! More

After the ice and snow storm of January '11 our car, a 2000 Ford Taurus, had a fuse light out in the car, the windows would not work, and the windshield wipers would not turn on. We took our car in to To 2000 Ford Taurus, had a fuse light out in the car, the windows would not work, and the windshield wipers would not turn on. We took our car in to Toyota of Muncie the morning of 2-7-11, and by 2:30 p.m. we had already received a phone call from Peggy Keller telling us the car was ready. She was very polite, helpful, and caring when it came to assessing the problems with our car. She is a great employee and we would love to come back and work with her, again! Thanks! More

I bought my 4runner from Toyota Muncie so I took it there for its first oil change. The day after the oil change I noticed oil on my driveway and I took it back in, they said the seal on the filter was fault for its first oil change. The day after the oil change I noticed oil on my driveway and I took it back in, they said the seal on the filter was faulty, no apology for me so I called the sales manager and he was even worse than the service people. He told me that my car left their dealer in perfect condition and the fault must have started after I drove the car down the street. He couldn't admit that they either installed the oil filter wrong or installed a faulty oring. I will never go back there or recommend them. More

After a neighbor told me about Toyota of Muncie I decided to try then out on my 08 Lexus , I had been taking it to another Toyota Dealership and Lexus in Indy. Wow what a difference! Very nice, professional to try then out on my 08 Lexus , I had been taking it to another Toyota Dealership and Lexus in Indy. Wow what a difference! Very nice, professional and very fairly priced. Not cheap but then neither are any automotive shops these days. I would highly recommend them More

I bought a used 2006 Toyota Highlander a week ago from a very reputable dealer in Michigan. The SUV was given a comprehensive examination and nothing was wrong. Upon driving through central Indiana, my p very reputable dealer in Michigan. The SUV was given a comprehensive examination and nothing was wrong. Upon driving through central Indiana, my passenger headlight went out. I called Toyota Scion of Muncie to schedule a quick service check, and was told that it would be $45.00. I brought the car in, they looked it over, and told me that wiring was corroded, had heated up, and caused several hundred dollars worth of damage to surrounding parts, all of which would need to be ordered and replaced. I called my dealer in Michigan, explained the situation, and asked for their opinion. They told me that the diagnosis was completely bogus and that they would take care of it free of charge. Of course, Toyota of Muncie still wanted me to fork over $85.00 to look at the headlight. So I brought the car back to Michigan and my dealer looked it over. What was wrong? a loose connection to the headlight. No corroded wires. No burnt parts. Just one loose wire. I'm calling Toyota Scion of Muncie for a complete refund. Oh, and I'm also calling Toyota Corporate. More