Toyota of Muncie

Geoff Cook and the others have taken great care of us. We went into the dealership on a referral. Geoff took the time to listen to what our needs were in the vehicle and in the price. After looking at s We went into the dealership on a referral. Geoff took the time to listen to what our needs were in the vehicle and in the price. After looking at several vehicles, we found the right fit. They continued to help us find the color we wanted. We love our new Rav4. More

We have purchased three (3)vehicles since 2007 from Toyota of Muncie and with each we have been treated professionally, with courtesy and have not felt pressured to buy. Geoff Cook whom we have bought Toyota of Muncie and with each we have been treated professionally, with courtesy and have not felt pressured to buy. Geoff Cook whom we have bought two (2 )vehicles from has shown that our interest is number one and not just a sale. He along with all others we have dealt with from service, parts, sales have shown sincere appreciations of our business. With the variety of vehicles that Toyota is marketing it is mind blowing that someone can know each of those products and able to demonstrate all the bells and whistles in detail as Jeff has proven to us. We have also been treated during every visit like the first time we walked through their door. Their new facility is more very impressive, well designed with customers in mind. Management has done well. More

i was treated better there than any other dealer that i have ever delt with and i'm 72 years old...geoff cook the sales rep was great he bent over backwards to do what he could to meet our needs....i will have ever delt with and i'm 72 years old...geoff cook the sales rep was great he bent over backwards to do what he could to meet our needs....i will go back for my next car..i trade every three years..and will make sure that geoff waits on me More

So I have been to several dealers. In fact I had been to this dealership before. I feel as though I need a sales man who is going to give me the facts and not lie to me. I bought my first used car from Geof this dealership before. I feel as though I need a sales man who is going to give me the facts and not lie to me. I bought my first used car from Geoff Cook and because of this great attitude I decided that I would lease my first used car from him as well. I have had nothing, but good things say about this dealership. Everyone here makes life that much easier. For instance I live in Indianapolis now and I still continue to come back to Muncie just to get my service done here. Geoff Cook has made a commitment to great service and has been the face of Toyota in every way imaginable. I truly love my two Toyota's and I continue to proclaim how great they are and how great the service is at Toyota of Muncie. To all the members, especially Geoff, thank you for always being there to make my life that much better! More

Customer service is extremely important to me, no matter what I'm buying. I'm very sensitive to how I'm being treated as a customer - especially when it comes to buying a vehicle (if you know what I mean). what I'm buying. I'm very sensitive to how I'm being treated as a customer - especially when it comes to buying a vehicle (if you know what I mean). Well, let me tell you, Reddie Henderson exemplifies great customer service. Never have I been treated so well at any dealership before. And believe me, I've walked out of many dealerships thinking that there's got to be a better way. But then I was referred to Reddie Henderson. And I must say, he was the best recommendation I ever received. Reddie's very honest, knowledgeable, friendly and efficient. The best part is that every staff member I dealt with at Toyota of Muncie was like this. Absolutely AMAZING!! I'm almost scared to go back fearing that it was all a in my head. I'm kidding of coarse, because for me, there's no better dealership! Thank you T.O.M. You ROCK!!! More

I have always bought used cars in the past and this was the first new car that I've ever purchase. I told Jason exactly what options I wanted on the car and he was able to locate the vehicle I wanted at a the first new car that I've ever purchase. I told Jason exactly what options I wanted on the car and he was able to locate the vehicle I wanted at another Toyota dealership. Jason kept me posted during his search. I'm completely satisfied with my purchase and would highly recommend Jason Sherwood and Toyota of Muncie to anyone interested in buying a new or used auto. More

There couldn't be a more friendly, customer service oriented, dealership anywhere around. Jeff and his team truly care about the customer and the community. Excellent job by the entire team. They ha oriented, dealership anywhere around. Jeff and his team truly care about the customer and the community. Excellent job by the entire team. They have a great inventory of new and used cars. I can't wait until my wife lets me shop - a new Toyota SUV from Jeff is just what I need. More

Amazing experience. I bought my Toyota truck for an amazing price, the service provided was exceptional. Since the purchase, I've been back to have my oil changes, a new bed liner added and each and e amazing price, the service provided was exceptional. Since the purchase, I've been back to have my oil changes, a new bed liner added and each and every experience has been GREAT. EVERY time I visit the dealership, someone opens the door for me. Impressive. More

We are proud owners of a 2007 RAV and a 2007 Sienna van both purchased new from Toyota of Muncie and serviced there ever since. Brakes, tires, oil change, and vehicle rental you name it and Toyota of Munc both purchased new from Toyota of Muncie and serviced there ever since. Brakes, tires, oil change, and vehicle rental you name it and Toyota of Muncie has always been there for me, my family and my customers. Their committment to professional service and community involvement is why we do business with them. Keep up the good work! More

I've purchased 3 vehicles since it opened in Muncie. Each buying experience has been unbelievable with the low stress it has caused, that's why I keep coming back. I was also there today for my oil cha Each buying experience has been unbelievable with the low stress it has caused, that's why I keep coming back. I was also there today for my oil change and tire rotation. It is always pleasant to wait on the vehicle because of the comfortable setting they provide. Peggy was very helpful in service and made sure i was aware of the timeframe and any changes made to it...thanks Toyota of Muncie! More