Toyota of Muncie

Amazing experience. I bought my Toyota truck for an amazing price, the service provided was exceptional. Since the purchase, I've been back to have my oil changes, a new bed liner added and each and e amazing price, the service provided was exceptional. Since the purchase, I've been back to have my oil changes, a new bed liner added and each and every experience has been GREAT. EVERY time I visit the dealership, someone opens the door for me. Impressive. More

We are proud owners of a 2007 RAV and a 2007 Sienna van both purchased new from Toyota of Muncie and serviced there ever since. Brakes, tires, oil change, and vehicle rental you name it and Toyota of Munc both purchased new from Toyota of Muncie and serviced there ever since. Brakes, tires, oil change, and vehicle rental you name it and Toyota of Muncie has always been there for me, my family and my customers. Their committment to professional service and community involvement is why we do business with them. Keep up the good work! More

I've purchased 3 vehicles since it opened in Muncie. Each buying experience has been unbelievable with the low stress it has caused, that's why I keep coming back. I was also there today for my oil cha Each buying experience has been unbelievable with the low stress it has caused, that's why I keep coming back. I was also there today for my oil change and tire rotation. It is always pleasant to wait on the vehicle because of the comfortable setting they provide. Peggy was very helpful in service and made sure i was aware of the timeframe and any changes made to it...thanks Toyota of Muncie! More

After the ice and snow storm of January '11 our car, a 2000 Ford Taurus, had a fuse light out in the car, the windows would not work, and the windshield wipers would not turn on. We took our car in to To 2000 Ford Taurus, had a fuse light out in the car, the windows would not work, and the windshield wipers would not turn on. We took our car in to Toyota of Muncie the morning of 2-7-11, and by 2:30 p.m. we had already received a phone call from Peggy Keller telling us the car was ready. She was very polite, helpful, and caring when it came to assessing the problems with our car. She is a great employee and we would love to come back and work with her, again! Thanks! More

I had a great experience with Reddie Henderson and actually all of Toyota of Muncie. I told Reddie what I was looking for and he found me the perfect car and in my price range. I also had a great exp actually all of Toyota of Muncie. I told Reddie what I was looking for and he found me the perfect car and in my price range. I also had a great experience with the service department. Loved the waiting area with all of the refreshments. Thanks, More

I went to Toyota of Muncie to purchase a vehicle for my daughter. I was treated with respect and courtesy and was thrilled with the overall experience. Reddie Henderson treated us like family. The price of daughter. I was treated with respect and courtesy and was thrilled with the overall experience. Reddie Henderson treated us like family. The price of the vehicle was great and the quality of our service was outstanding. I will send all of my friends and family to Toyota of Muncie. More

I was treated as a welcomed customer by Reddie, who took the time to find out my needs and my desires for a new truck. when we determined i was unable to purchase a new 2010 model, he immediately went to wo the time to find out my needs and my desires for a new truck. when we determined i was unable to purchase a new 2010 model, he immediately went to work in finding me a previously owned Tundra that met my needs and my pocket book. He did not try to force the issue, but let me make up my own mind and was there to answer any questions. I really like the "laid back" atmosphere. No fuss, no muss buying. You don't get that kind of treatment everywhwere you go. They have continued to be this way when I go to get my truck service. I will be a long time customer and look forward to my next purchase. More

After purchasing a yaris from Toyota of Muncie, signing the contract and having the vehicle for 2 days they called me to say there was a computer glitch and they forgot to charge me sales tax. Now they wan the contract and having the vehicle for 2 days they called me to say there was a computer glitch and they forgot to charge me sales tax. Now they want me to pay an additional $1700.00 on top of the purchase price or return my vehicle. I since then spoken to 3 finance managers at other dealerships in Indianapolis who told me it is a sale scam to suck more money out of me. More

First off, just because a vehicle is listed under the dealer's internet website as being ‘available’; does not mean that it is on the lot. I arrived at Toyota of Muncie only to find the Corolla I found u dealer's internet website as being ‘available’; does not mean that it is on the lot. I arrived at Toyota of Muncie only to find the Corolla I found under their website was not on the lot. They tell me they share internet vehicle access and that it is still "available" because they can have it driven over from other dealers. Just a trick to get you to the lot. So, I give them the benefit of the doubt and test drive another vehicle similar to the one I wanted. I decided to go ahead and purchase the vehicle. Almost an hour later I am told by the salesman that he found out the dealer sold the vehicle I wanted, but he has another with two extra packages that I did not want at another dealer. After some haggling with the price I get it to a price somewhat acceptable. I drive home and receive a call from the dealer letting me know that they found out yet another useless option is installed on the vehicle. I just said screw it and told them to forget it. Overall poor experience. Do not trust internet sales...seemed like a big trick to get me to pay more. Spent over 6 hours at the dealer for nothing. The salesman was polite, but needed someone more experienced to handle this sale. Look to another dealer if you plan to buy a Toyota. More

I bought my 4runner from Toyota Muncie so I took it there for its first oil change. The day after the oil change I noticed oil on my driveway and I took it back in, they said the seal on the filter was fault for its first oil change. The day after the oil change I noticed oil on my driveway and I took it back in, they said the seal on the filter was faulty, no apology for me so I called the sales manager and he was even worse than the service people. He told me that my car left their dealer in perfect condition and the fault must have started after I drove the car down the street. He couldn't admit that they either installed the oil filter wrong or installed a faulty oring. I will never go back there or recommend them. More