Toyota of Muncie

My Toyota Muncie experience was wonderful. They do business with personal touch which led to my decision of choosing them over other dealers in town.Needless to say they have spectacular customer serv business with personal touch which led to my decision of choosing them over other dealers in town.Needless to say they have spectacular customer service. On the day i was to was suppose to pick up the vehicle , I remember Mr. Henderson calling me on his way to the hospital , after he had met with an unfortunate accident at the dealership to assure that all my paperwork had been taken care of and he had assigned someone to assist me that very day. This gesture left a huge positive impression on me. More

The sales reps at Toyota of Muncie were very helpful and timely in helping me buy a new vehicle. I felt confident that I had made the right decision. I would recommend Geoff Cook and the owner, Jeff Daniels timely in helping me buy a new vehicle. I felt confident that I had made the right decision. I would recommend Geoff Cook and the owner, Jeff Daniels, to my friends and colleagues. I was especially glad that they allowed me drive the car for a couple days and get a good feel for it before making a final decision. And as always, I appreciated that the dealership was clean. The sales rep I specifically worked with, Geoff Cook, was helpful and not pressuring. More

This dealership is first class. They are incredible friendly and have wonderful amenities while you wait. They have gone out of their way to exceed our expectations. It is a culture of excellence. It friendly and have wonderful amenities while you wait. They have gone out of their way to exceed our expectations. It is a culture of excellence. It permeates the entire organization at multiple levels. My wife and I also very much appreciate Jeff and Melissa Daniel's and Reddie Henderson's contributions to the community above and beyond their business. More

When searching for a vehicle this particular time, I really wanted to deal with someone who was straight forward. Geoff Cook was exactly that. He went out of his way to fit us into a van that we wanted. really wanted to deal with someone who was straight forward. Geoff Cook was exactly that. He went out of his way to fit us into a van that we wanted. His customer service is bar none. He presents himself in a customer first manner. He is a the reason I will return to your dealership. More

Every part about my new car purchasing experience was great. I cant say enough good things about Reddie Henderson and the Toyota dealership of Muncie. I purchased a 2010 Corrolla, which is probably the great. I cant say enough good things about Reddie Henderson and the Toyota dealership of Muncie. I purchased a 2010 Corrolla, which is probably the least expensive new car on the lot, but I still felt like they rolled out the red carpet for me and treated me no different then the guy buying the most expensive car. I would recommend them to anyone and quite frankly I would think you are crazy if you buy a car from anyone else. As I was setting in an office signing the financing papers with another gentleman from Toyota I look out the window and there is Reddie, buffing and shining the windows and mirrors on my new car. In other words, no matter what class of vehicle you are looking for, if you want to be treated like a king, stop by the Toyota of Muncie dealership and ask for Reddie Henderson. Thanks Reddie!!! More

Reddie Henderson assisted my husband and I with options of buying a Tundra. He was great in letting us know we needed to wait a few more months on our lease before buying a Tundra. So we a patiently waitin of buying a Tundra. He was great in letting us know we needed to wait a few more months on our lease before buying a Tundra. So we a patiently waiting and excited to meet with Reddie again in a few months to buy our new truck. I would highly recommend Reddie, he was great to work with and we really felt he had our best interest at heart. If you are interested in working with a salesperson who defies all the sterotype of car salesmen, bring your business to him because he is Reddie. More

I would recommend Toyota of Muncie to anyone! After working with other dealerships, I drove an hour away just to work with Geoff and Jeff. They take care of you from start to finish!!! Excellent custom working with other dealerships, I drove an hour away just to work with Geoff and Jeff. They take care of you from start to finish!!! Excellent customer service, trustworthy advice, and very fair car prices. I have always avoided car sales because it is intimidating to me. Every person I came in contact with made me feel comfortable and relaxed. I know they had my best in mind. I see no reason to buy a car from anywhere else. I walked in and 2 hours later I left with a brand new car that I love! More

Working with Reddie was a true pleasure. He and the Toyota of Muncie team went above and beyond the call of duty. I would recommend Toyota of Muncie with high accommodations to anyone needing a new or Toyota of Muncie team went above and beyond the call of duty. I would recommend Toyota of Muncie with high accommodations to anyone needing a new or used car. In addition, there service department is premier. More

My experience at the Toyota dealership in Muncie was great. I knew it was time for a different vehicle but was nervous about what type of car I could get with the payment I could afford. Reddie and th great. I knew it was time for a different vehicle but was nervous about what type of car I could get with the payment I could afford. Reddie and the finance person who helped me both went above and beyond what I expected in order to find me a vehicle I could afford and be happy with. I want to thank them for their obvious dedication to their jobs but also to their customers. Thank you again. More

My experience with Toyota of Muncie has been excellent. Beginning with the purchase of my new Camry a year ago, my sales associate Peggy Keller was great in trying to help me find the right vehicle. Every Beginning with the purchase of my new Camry a year ago, my sales associate Peggy Keller was great in trying to help me find the right vehicle. Everything was handled very professionally and explained to me in detail. Approximately a year later I experienced a problem with my car not starting. I called Toyota, talked to Peggy, and then after having my car jump started, brought it in to Toyota. After looking it over top to bottom, they could not find a good reason for it not starting. They charged the battery up and told me to call if I had anymore problems. A week later, again my car would not start. I called Peggy at Toyota. This time she sent someone over to jump start my car, then they followed me to the dealership. At that time, they took me to work while they worked on my car again. This time with the same result, no reason for the battery to be dead. After discussion with the manager, Peggy got permission to install a new battery into my car even though they could not ascertain that it was the problem. The car has been running fine ever since. I appreciate Peggy's and the Toyota staff's willingness to go above and beyond to satisfy a customer. More