Toyota of Muncie

We were met at the door on the 13th by an associate who directed us to Jason. Jason nimbly walked us through the numbers, for purchase, finance, and lease, for the Camry and Prius that met our interests, a directed us to Jason. Jason nimbly walked us through the numbers, for purchase, finance, and lease, for the Camry and Prius that met our interests, and put us behind the wheel of both for a test drive. Jason was disarmingly transparent about the numbers for all three options (including the Costco member advantage). We decided on the silver Camry that would be delivered next week. Unsure which financing alternative best suited our situation, I chose to delay a decision. Jason sweetened the trade-in offer for an immediate commitment (that was after inspecting the trade-in during our test drives); we left a deposit. We selected the lease option, the silver Camry was delivered the 17th, and we arrived the 21st to close. Jason had been called away to meet his daughter, but his fellow associate was expecting us. He explained the process clearly and introduced us to the associate who handles the close process. Everybody we dealt with really made us feel comfortable, and the process was seamless. Jason returned in time to give us a brief tutorial on the new Camry (same as the old one, but more computers, of course). We are looking forward to our next road trip to Texas in April. More

Jason and Toyota of Muncie provided me a great price on my Camry Hybrid when other dealerships would not quote anything less than sticker. In addition, they have provide excellent customer service that ke my Camry Hybrid when other dealerships would not quote anything less than sticker. In addition, they have provide excellent customer service that keeps me coming back even though it is a 55 mile drive from my home. More

The experience I had at Toyota of Muncie was the best car buying experience I have ever had. The staff were very friendly, helpful, and professional. They were very low pressure and were determined to help m buying experience I have ever had. The staff were very friendly, helpful, and professional. They were very low pressure and were determined to help me find the car I wanted and needed. Highly recommend these guys. Plus, free cookies! More

Time and time again the Toyota of Muncie team delivers an extraordinary experience from start to finish. I have purchased several vehicles from this dealership and have been very satisfied each and every ti extraordinary experience from start to finish. I have purchased several vehicles from this dealership and have been very satisfied each and every time. This was true with the most recent purchase of a 2011 Toyota Venza. Jason and Geoff went above and beyond to help us find the right car for our family that fit in the budget. Another thing I will add is that the follow-up from the staff at this dealership is second to none. I am continually impressed with the attention to detail and service after the sale. The slogan says it all...Toyota of Muncie really is the "dealership every vehicle should come with." More

It was the easiest and smoothest transition I have ever experienced with a dealership. Nick was very helpful seeking out exactly what I wanted in a vehicle and not just pushing anything on me. experienced with a dealership. Nick was very helpful seeking out exactly what I wanted in a vehicle and not just pushing anything on me. More

We were looking for a specific vehicle and they went above and beyond the call of duty to find it. Nicely done Men of Toyota. above and beyond the call of duty to find it. Nicely done Men of Toyota. More

It's a good dealership but I had some mix-up when I bought my car, esp with the number of miles on the used car was different from what it was listed on the website. bought my car, esp with the number of miles on the used car was different from what it was listed on the website. More

I had a great experience at this dealership. Many of the others I've visited, the dealer doesn't really try to get you what you want or listens, whereas here, they took everything into consideration. I was others I've visited, the dealer doesn't really try to get you what you want or listens, whereas here, they took everything into consideration. I was able to test drive a brand new car for the entire weekend and when I was ready to sign papers, but wanted the car in a different color, they went to another dealership to pick one up! I was more than impressed by everything! So many benefits through Toyota, including great staff and customer services. Would DEFINITELY do service there again in the future! :) More

Jason is by far the best individual car salesman in Muncie. I don't feel pressured or annoyed when I deal with him. And car salesman ALWAYS pressure and annoy me. Jason is a breath of fresh air and Muncie. I don't feel pressured or annoyed when I deal with him. And car salesman ALWAYS pressure and annoy me. Jason is a breath of fresh air and is a pleasant alternative to other salesman. More

The culture at Toyota of Muncie is different... they are not your typical sales team. They are truly focused on the best interest of the customer, and not the bottom line. They go above and beyond to find not your typical sales team. They are truly focused on the best interest of the customer, and not the bottom line. They go above and beyond to find the car you are looking for... in this instance, we thought we knew what car we wanted, but they suggested several different options, which allowed us to make a well-informed decision. They worked within the budget we provided to give us the best value for our money, and we feel very good about our purchase. This dealership is different, and I highly recommend them for any car purchase, service work, etc... More