Toyota of Muncie

My sienna was already damaged I bought a used sienna and a few weeks later was hearing a tapping under the hood when i got up to 55mph and when the wind is gusty. We noticed when w I bought a used sienna and a few weeks later was hearing a tapping under the hood when i got up to 55mph and when the wind is gusty. We noticed when we bought the van, in the wheel area the plastic was broke from the screw but that was okay with us. A year later I brought it in for an oil change and they showed me where something was ran over and shoved the under plastic piece up in the engine area. The tapping was where it hit and broke off the piece holding the external temp reader which was dangling creating the tapping. It also was the reason for the broke plastic from the bolt. The front brakes were wore down to nothing. They blamed me, saying I ran over something and told me if I heard a tapping I didn't do anything for 9,000 miles and a year later. I was not the only person who heard it so even if I did wait, it was already broke when we bought it and 6 months ago when the tires were rotated they didn't say anything (you can only see the obvious damage when its on a lift, their words.) They also didn't say anything about the brakes. It wasn't until I asked for it to be checked out did they address it. They had all the answers, saying the tapping was not the hanging temp reader but the fender well flapping. If I hit something I would at least know I did it but I know It was already in this condition when I got it. They said my extended warranty doesn't cover any of this because its my fault. I will never come back to them for anything and when maintenance is due I will take it to a Toyota dealer they don't own. More

Great Experience We used the Costco Car Buying Program for the first time, and it proved worthwhile. Jason Sherwood contacted us the same day we made the request. He f We used the Costco Car Buying Program for the first time, and it proved worthwhile. Jason Sherwood contacted us the same day we made the request. He found just the car we were looking for, at a price much better than our nearby dealerships. Jason knew his product well, and had everything ready and waiting for us when we arrived. More

Pleasant Experience Jason was my first and last contact at the dealership and worked with me to understand my very technical Avalon. He answered all questions in a profe Jason was my first and last contact at the dealership and worked with me to understand my very technical Avalon. He answered all questions in a professional manner and stayed with me until I could accomplish the things I wanted with my car. Excellent representative for Toyota. More

Honest, Reliable, and Affordable I have only lived in the area for five years and already I have purchased two cars from Toyota of Muncie. Everything about this dealership is top-not I have only lived in the area for five years and already I have purchased two cars from Toyota of Muncie. Everything about this dealership is top-notch! The sales staff is knowledgeable, fair, and easy to work with. The service folks are honest, friendly, and always do whatever they can to address my needs. I especially appreciate the way this organization actively supports the community. As long as I live in the area, I will always be a loyal customer! More

No Hassle Jeff Daniels knows what we want, how we like to do business and Jason makes sure it all gets done. Can't ask for anything more. Jeff Daniels knows what we want, how we like to do business and Jason makes sure it all gets done. Can't ask for anything more. More

Great Service! Used Costco for car buying program and worked with Jason Sherwood.....excellent service the whole way through! Car was even delivered to me and I was Used Costco for car buying program and worked with Jason Sherwood.....excellent service the whole way through! Car was even delivered to me and I was also offered a rental during the time it took for my car to get brought in. More

keep it up I have bought 3 cars and plan on coming back david miller is the main reason he explained the various models pro and cons was happy to go on a test I have bought 3 cars and plan on coming back david miller is the main reason he explained the various models pro and cons was happy to go on a test drive with me to explain the features of each car he was not pushy and took as much time with me as I needed More

2009 Nissan Purchase I am not one to buy a car very often, so I am hesitant when I have to. I worked with Jason Sherwood and he was extremely helpful, but not pushy. The e I am not one to buy a car very often, so I am hesitant when I have to. I worked with Jason Sherwood and he was extremely helpful, but not pushy. The entire team at the dealership seemed very caring and attentive. I would definitely recommend Jason, or I'm sure any of the other sales representatives, to anyone thinking of purchasing a vehicle. I feel the owners take pride in giving their customers a very positive experience, whether you are purchasing, having service done or taking advantage of the free car washes for life! Jason is a great asset to dealership. I know if I need anything at all, he will be quick to assist any way he can. More

Easy and enjoyable. This was my first experience with a dealership having bought all previous vehicles off individuals. Jason Sherwood and the staff at Toyota of Muncie m This was my first experience with a dealership having bought all previous vehicles off individuals. Jason Sherwood and the staff at Toyota of Muncie made the hassle of shopping for a car a painless and downright enjoyable experience. They do a tremendous job of making you feel like an individual as opposed to numbers on a sheet. I highly recommend you make Toyota of Muncie your first stop on your car search as it will most likely be the last stop! More

Wonderful First time buying a vehicle from a dearlership, I couldn't of asked for a better experience. I was afraid I would be pressured into a vehicle, but my First time buying a vehicle from a dearlership, I couldn't of asked for a better experience. I was afraid I would be pressured into a vehicle, but my fears were blown away and I was very comfortable. The people there were extremely friendly. Highly recommend Toyota of muncie. More