Toyota of Muncie

Customer David Rhum we would like to thank-you very much for your service in buying our new Highland. There were no pressure tactics, just a willingness to fi David Rhum we would like to thank-you very much for your service in buying our new Highland. There were no pressure tactics, just a willingness to find out what we were looking for & our expectations. You then set out to make that happen. You helped make a usually painful process painless & easy. Your knowlege, attention to detail, & willingness to help make the process possible was greatly appreciated. As you know, for us, the sales department and service department were important factors in choosing a dealership. We feel we definitely made the right choice, the drive from Fort Wayne to Muncie was well worth it. From the moment we parked & got out of our car we were welcomed with friendliness & a willingness to get our needs met. Thank-you again! More

Amazing customer service I am not The best with cars or making decisions but Billy Adams helped reassure me to follow my heart and also helped me get the best for my money and I am not The best with cars or making decisions but Billy Adams helped reassure me to follow my heart and also helped me get the best for my money and my wants. He is the absolute best car salesman I have ever had the pleasure of meeting and I will be referring everyone I know!! Thanks Toyota! More

Best Experience I had a friend who was looking for a vehicle that would fit her needs. Went in Billy Adams was there, she loved him for his honesty and helping her fi I had a friend who was looking for a vehicle that would fit her needs. Went in Billy Adams was there, she loved him for his honesty and helping her find one to fill her needs. He never pushed her into something that would not meet what she wanted. She was very happy to have met him and recommends Billy to those who are looking for vehicle. She hates pushy salesmen and he was there to give her a Great experience looking for her a car. More

Amazing Really great and friendly salesman Billy Adams, felt more like a friend he answered every and at question I had. Thank you so much sir Really great and friendly salesman Billy Adams, felt more like a friend he answered every and at question I had. Thank you so much sir More

Wonderful Experience Me and my fiance went in with the intent to trade off our existing car and get into a nice used car with reasonable payments Mickey Rogers was awesome Me and my fiance went in with the intent to trade off our existing car and get into a nice used car with reasonable payments Mickey Rogers was awesome I had the car buying. Jitters and he made it so easy and we left with a brand new 2018 Toyota Corrolla IM never in a million years would I have thought I would have a brand new car for sure will recommend Mickey and Toyota to anyone looking to buy a new car More

Knew What I Wanted And Wasn't Upselled Jason met me outside the door. He took me to a table and asked what I was looking for. I told him what I did and did not want and why. He listened. He Jason met me outside the door. He took me to a table and asked what I was looking for. I told him what I did and did not want and why. He listened. He never tried to sell me other than what I wanted. I feel I got a decent deal with price and trade-in allowance. Mike did a great job of getting me the best financing-even better than what I was pre-approved for with my initial lender choice. He also made sure I knew how to contact Toyota if I had problem out of state. David made sure I knew how to operate the features. I didn't get the name of the receptionist but she was so sweet and friendly. All in all, I was made to feel as though I was a person and not just a dollar sign. More

Great experience with this salesman Mickey Rogers! Very professional and informative, thanks Toyota of Muncie for making it so easy!! We will send everyone there for n with this salesman Mickey Rogers! Very professional and informative, thanks Toyota of Muncie for making it so easy!! We will send everyone there for now on! More

Great customer service and passionate employees Very informative and you can tell they care about you. The employees, especially Darnell and Mickey were extremely helpful and a pleasure to interact Very informative and you can tell they care about you. The employees, especially Darnell and Mickey were extremely helpful and a pleasure to interact with More

Excellent Staff Brandon went out of his way to make sure we got the vehicle we wanted. Brandon was patient with us and our children including 11 month old twins. This Brandon went out of his way to make sure we got the vehicle we wanted. Brandon was patient with us and our children including 11 month old twins. This is the second car I have boaight from this location and will continue to shop for vehicle here. More

Ask for Steve! My fiancé was in desperate need of a new vehicle. Earlier this week, she and I went hunting for a car. We worked out a great deal on a used 2009 Corol My fiancé was in desperate need of a new vehicle. Earlier this week, she and I went hunting for a car. We worked out a great deal on a used 2009 Corolla in mint condition. Steve gave us a great deal, and was very easy to work with. Call ahead and ask if Steve is available, he is very honest and friendly. You won't be disappointed! More