Toyota of Muncie

great salesman I bought My first Toyota Off of Brandon Walker.I told him What I neededAnd he got me exactly what I needed.he made me feel very important for buying o I bought My first Toyota Off of Brandon Walker.I told him What I neededAnd he got me exactly what I needed.he made me feel very important for buying off him...even after I purchased car...i can call Brandon if I have any questions and he helps me figure it out...he is very knowledgeable of his job and always wiling to help More

Financial Details are Transparent I really appreciated working with Brandon today (and the Mike the financial director). I explained to him that it is important to me to know the exact I really appreciated working with Brandon today (and the Mike the financial director). I explained to him that it is important to me to know the exact financial breakdown when buying a new car and that is exactly what Brandon gave me, and so did Mike. Also, Brandon gave us a complete overview of our car and all of its electronics. I left feeling great that I just bought a new car. They gained my life long business today. More

David Rhum is awesome I love Toyota of Muncie. They have a great service department. David Rhum is a fantastic sales person! Always an awesome experience no matter what I love Toyota of Muncie. They have a great service department. David Rhum is a fantastic sales person! Always an awesome experience no matter what my reason for stopping in. More

outstanding Experience Found two vehicles-on line that interest me. When I arrived both vehicles were in-stock. No bait & switch. Met with Davin McWhorter. Purchased one of Found two vehicles-on line that interest me. When I arrived both vehicles were in-stock. No bait & switch. Met with Davin McWhorter. Purchased one of the two vehicles. From entering the facility to leaving with vehicle was 90 minutes. Very pleased with the professional attitude and atmosphere of the dealership. Highly recommend. More

My sienna was already damaged I bought a used sienna and a few weeks later was hearing a tapping under the hood when i got up to 55mph and when the wind is gusty. We noticed when w I bought a used sienna and a few weeks later was hearing a tapping under the hood when i got up to 55mph and when the wind is gusty. We noticed when we bought the van, in the wheel area the plastic was broke from the screw but that was okay with us. A year later I brought it in for an oil change and they showed me where something was ran over and shoved the under plastic piece up in the engine area. The tapping was where it hit and broke off the piece holding the external temp reader which was dangling creating the tapping. It also was the reason for the broke plastic from the bolt. The front brakes were wore down to nothing. They blamed me, saying I ran over something and told me if I heard a tapping I didn't do anything for 9,000 miles and a year later. I was not the only person who heard it so even if I did wait, it was already broke when we bought it and 6 months ago when the tires were rotated they didn't say anything (you can only see the obvious damage when its on a lift, their words.) They also didn't say anything about the brakes. It wasn't until I asked for it to be checked out did they address it. They had all the answers, saying the tapping was not the hanging temp reader but the fender well flapping. If I hit something I would at least know I did it but I know It was already in this condition when I got it. They said my extended warranty doesn't cover any of this because its my fault. I will never come back to them for anything and when maintenance is due I will take it to a Toyota dealer they don't own. More

Great Experience We used the Costco Car Buying Program for the first time, and it proved worthwhile. Jason Sherwood contacted us the same day we made the request. He f We used the Costco Car Buying Program for the first time, and it proved worthwhile. Jason Sherwood contacted us the same day we made the request. He found just the car we were looking for, at a price much better than our nearby dealerships. Jason knew his product well, and had everything ready and waiting for us when we arrived. More

Pleasant Experience Jason was my first and last contact at the dealership and worked with me to understand my very technical Avalon. He answered all questions in a profe Jason was my first and last contact at the dealership and worked with me to understand my very technical Avalon. He answered all questions in a professional manner and stayed with me until I could accomplish the things I wanted with my car. Excellent representative for Toyota. More

No Hassle Jeff Daniels knows what we want, how we like to do business and Jason makes sure it all gets done. Can't ask for anything more. Jeff Daniels knows what we want, how we like to do business and Jason makes sure it all gets done. Can't ask for anything more. More

Great Service! Used Costco for car buying program and worked with Jason Sherwood.....excellent service the whole way through! Car was even delivered to me and I was Used Costco for car buying program and worked with Jason Sherwood.....excellent service the whole way through! Car was even delivered to me and I was also offered a rental during the time it took for my car to get brought in. More

Honest, Reliable, and Affordable I have only lived in the area for five years and already I have purchased two cars from Toyota of Muncie. Everything about this dealership is top-not I have only lived in the area for five years and already I have purchased two cars from Toyota of Muncie. Everything about this dealership is top-notch! The sales staff is knowledgeable, fair, and easy to work with. The service folks are honest, friendly, and always do whatever they can to address my needs. I especially appreciate the way this organization actively supports the community. As long as I live in the area, I will always be a loyal customer! More