Toyota of Muncie

Mickey Rogers was the person to go to , good guy ! Would go back for sure go back for sure More

I highly recommend working with Courtney on your next vehicle purchase. Courtney was very professional and super helpful! vehicle purchase. Courtney was very professional and super helpful! More

Had pleasant conversation and transaction will do businesses again with this dealership .it was quick in and out businesses again with this dealership .it was quick in and out More

Brandon made this transaction so easy! He emailed me faithfully for about 6 weeks until our car came in. Great experience. faithfully for about 6 weeks until our car came in. Great experience. More

The people that work there a very nice Mickey Rogers was my sales man make sure I was happy everybody there is very professional nice atmosphere my sales man make sure I was happy everybody there is very professional nice atmosphere More

Mickey Rogers greeted us as soon as we walked in the door, was extremely helpful, knowledgeable and made our buying process a breeze. This was by far the best car buying experience I’ve ever had, thanks door, was extremely helpful, knowledgeable and made our buying process a breeze. This was by far the best car buying experience I’ve ever had, thanks to Mickey and the Toyota of Muncie team. More

They went out of their way to make the experience the best anyone would expect. Courtney Sarten kept me in mind and when the type of vehicle appeared she notified me. The purchase was probably one the ea best anyone would expect. Courtney Sarten kept me in mind and when the type of vehicle appeared she notified me. The purchase was probably one the easiest ones that I have made over the years. Thanks to the Toyota team for making my experience a good one. Special thank you to Courtney. More

Our experience with the sales and financing departments was AMAZING!!! That being said, we have had to deal with the service department twice since we purchased our Tacoma, once to fix the horn, which we w was AMAZING!!! That being said, we have had to deal with the service department twice since we purchased our Tacoma, once to fix the horn, which we were aware needed fixed when we purchased the truck and a second time to have a new smart key programmed to the truck, because the original one fell off and was now missing and only one came with the truck when we purchased it. Every time we have had to deal with the service department we receive either incorrect information, not all required information, which then causes delays in getting things taken care of. My most recent encounter with the service department, I received multiple price quotes, procedure requirements, required documents, and explanations of what was needed to get a new smart key for my Tacoma, I was not told initially that I needed to have the truck towed to the dealership (which caused a day’s delay in getting the smart key programmed, and then finally, when I went to pick the truck up after having the new smart key programmed, when I pulled into the dealership lot, my Tacoma, was not even parked in a parking spot. It was literally parked in the middle of no where, near the entrance, to where if someone pulled into the lot and was not paying attention, could have easily hit the back end or the bed of the truck. Needless to say, in the future, I will not taking my truck to this Toyota service department for any type of service or repair, I will be taking it to a different Toyota dealership for maintenance. Bottom line, sales and financing department - AMAZING!!! I would recommend for purchasing. Service Department - NOT so amazing!!! I would NOT take my vehicle here for service. More