Toyota of Mt. Pleasant - Service Center

Always Excellent Service What I like about Everett Toyota is that I am always met by a smiling service writer, welcoming me as I pull in the service bay. Brian Roberts was th What I like about Everett Toyota is that I am always met by a smiling service writer, welcoming me as I pull in the service bay. Brian Roberts was the service professional this time and he introduced me to Jacob, if I recall, who was training this day. I was kept informed as to the progress of my service and was shown the cabin air filter that they suggested to be replaced. I totally agreed after seeing it. Then when my vehicle was ready Brian walked with me to the cashier's desk and explained what they did and what they found to be in order. I always pleased when I leave that dealership and it ends like it begins with a smiling face and a thank you. It is a shame you don't list the service employees below as it is the service department that keeps the customers coming back between vehicle purchases. More

Great Service and Quick I'm from San Antonio visiting my daughter that goes to Texas A&M Commerce. Of course she needs her car services I called Everett and they got me appo I'm from San Antonio visiting my daughter that goes to Texas A&M Commerce. Of course she needs her car services I called Everett and they got me appointment that same day and it was a Saturday. Awesome service. More

Oil change Brian is the reason I have my 4 runner serviced at Everett. I have been doing business with him for over ten years. He is a quality employee and exc Brian is the reason I have my 4 runner serviced at Everett. I have been doing business with him for over ten years. He is a quality employee and excels in his position in the Service Dept. More

Friendly efficient service My first visit to this dealer for my maintenance plan I purchased with car. The dealer accessed my records from another Toyota dealership and provid My first visit to this dealer for my maintenance plan I purchased with car. The dealer accessed my records from another Toyota dealership and provided tire rotation and basic check of car features. Friendly, helpful plus they provided a complimentary car wash. More

Maint. Performed without incident. Came in for regular maintenance and was advised of recent recalls I was unaware of. They quickly addressed the recall items and I was on my way withou Came in for regular maintenance and was advised of recent recalls I was unaware of. They quickly addressed the recall items and I was on my way without having to make an additional trip. More

PurchaseToyota Highlande Everett Dealership is awesome to work with. Shelby made our experience amazing and simple. Knowledgeable and friendly staff, very helpful to ensure Everett Dealership is awesome to work with. Shelby made our experience amazing and simple. Knowledgeable and friendly staff, very helpful to ensure we received all the amenities we wanted on our vehicle. More

Car repair Experience pleasant and repairs done in a timely manner with same day service. Loaner car made available. Service department was easy to work with and Experience pleasant and repairs done in a timely manner with same day service. Loaner car made available. Service department was easy to work with and part was in stock. More

Bad news My visit was mared by learning what I was promised when I purchased my Toyota tundra I was told that I would have free service until 36000 at this dea My visit was mared by learning what I was promised when I purchased my Toyota tundra I was told that I would have free service until 36000 at this dealership. When I went for the 30000 mile service I was charged and told the next one at 35000 would not be free either. I will change dealership next time. More

Routine maintenance Very helpful and friendly staff. Staff is very knowledgeable about the brand. Very clean business, and staff is available as soon as you walk in. Very helpful and friendly staff. Staff is very knowledgeable about the brand. Very clean business, and staff is available as soon as you walk in. More

Helpful and friendly Service at Everett Mt. Pleasant has always been very good and they are very helpful. I have been a customer for over 12 years. I would recommend them Service at Everett Mt. Pleasant has always been very good and they are very helpful. I have been a customer for over 12 years. I would recommend them to anyone. More