Toyota of Mt. Pleasant

Friendly efficient service My first visit to this dealer for my maintenance plan I purchased with car. The dealer accessed my records from another Toyota dealership and provid My first visit to this dealer for my maintenance plan I purchased with car. The dealer accessed my records from another Toyota dealership and provided tire rotation and basic check of car features. Friendly, helpful plus they provided a complimentary car wash. More

4 runner Jennifer went above and beyond to make sure my buying experience was a good one. I would recommend anyone interested in a new Toyota to visit Everett Jennifer went above and beyond to make sure my buying experience was a good one. I would recommend anyone interested in a new Toyota to visit Everett Toyota and ask for Jennifer Myers. More

Maint. Performed without incident. Came in for regular maintenance and was advised of recent recalls I was unaware of. They quickly addressed the recall items and I was on my way withou Came in for regular maintenance and was advised of recent recalls I was unaware of. They quickly addressed the recall items and I was on my way without having to make an additional trip. More

PurchaseToyota Highlande Everett Dealership is awesome to work with. Shelby made our experience amazing and simple. Knowledgeable and friendly staff, very helpful to ensure Everett Dealership is awesome to work with. Shelby made our experience amazing and simple. Knowledgeable and friendly staff, very helpful to ensure we received all the amenities we wanted on our vehicle. More

Car repair Experience pleasant and repairs done in a timely manner with same day service. Loaner car made available. Service department was easy to work with and Experience pleasant and repairs done in a timely manner with same day service. Loaner car made available. Service department was easy to work with and part was in stock. More

Bad news My visit was mared by learning what I was promised when I purchased my Toyota tundra I was told that I would have free service until 36000 at this dea My visit was mared by learning what I was promised when I purchased my Toyota tundra I was told that I would have free service until 36000 at this dealership. When I went for the 30000 mile service I was charged and told the next one at 35000 would not be free either. I will change dealership next time. More

Routine maintenance Very helpful and friendly staff. Staff is very knowledgeable about the brand. Very clean business, and staff is available as soon as you walk in. Very helpful and friendly staff. Staff is very knowledgeable about the brand. Very clean business, and staff is available as soon as you walk in. More

Awesome dealership. Great customer service Everyone I came in contact with was helpful and friendly. Buying a car did not make my head explode! Keep up the good work. You have an awesome staff. Everyone I came in contact with was helpful and friendly. Buying a car did not make my head explode! Keep up the good work. You have an awesome staff. More

Helpful and friendly Service at Everett Mt. Pleasant has always been very good and they are very helpful. I have been a customer for over 12 years. I would recommend them Service at Everett Mt. Pleasant has always been very good and they are very helpful. I have been a customer for over 12 years. I would recommend them to anyone. More

Toyota Care 6 & 12 Mo Svc On 01/29/19 I took my RAV4 in for 5000 mile or 6 month service. Although no oil change was required I requested they change it and I would pay for it, On 01/29/19 I took my RAV4 in for 5000 mile or 6 month service. Although no oil change was required I requested they change it and I would pay for it, which I did. It did not take 30 to 40 minutes and my vehicle was serviced was brought back to me. I thought , that sure was quick for what was required. when I got home I checked wheels and they showed no signs of being Rotated as listed on Check sheet as done. I could not tell if Oil change was done. On 04/1019 I took my RAV4 in for 10,000 miles or 12 month service which included an oil change and maintenance. Before I Left home I etched a mark on Left front wheel for ID purpose. When my vehicle was returned to me I did not check wheel as I did not won't to cause a scene and argument so I left. Upon arrival home I checked the left front wheel and it was still there with the etched mark. Now this leaves me in doubt as to what was really done on both 5000 and 10,000 mile service. I will now take my vehicle Elsewhere for service as I can't trust Everett Toyota maintenance Service Dept. More